Yes, you have to use the number we provided WITH the system at GTL for the savings benefits to be realized. Go to connectnetwork.com and set up the account with all of your pertinent information BUT use the number we issued as your number.
https://www.inmateaid.com/ask-the-inmate/i-set-up-a-number-through-inmate-aid-do-i-have-to-go-through-gtl-still-if-so-do-i-put-my-number-down-or-the-number-you-guys-gave-us#answer
Accepted Answer Date Created: March 09,2015