Reviewed on: March 06,2017

inmate was released from prison before using the phone line time

I bought my sister phone time threw inmate aid but she was released the next day and never used the time or was never informed it was there and I was never reimbursed how do I see if she can get the time now

Asked: January 20, 2017

Ask the inmate answer

If you had an account and the inmate was released, you know there are no refunds. But, if you call in and speak with a rep, we will reinstate the number for you and give you a free month.

https://www.inmateaid.com/ask-the-inmate/inmate-was-released-from-prison-before-using-the-phone-line-time#answer

Accepted Answer Date Created: January 21,2017

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inmate was released from prison before using the phone line time

I bought my sister phone time threw inmate aid but she was released the next day and never used the time or was never informed it was there and I was never reimbursed how do I see if she can get the time now