Reviewed on: April 05,2026

Is it cheaper to use phone cards or accounts

I am new to this ... I am trying to set up a phone card so my kids father is able to call and talk to my children.. Would it be cheaper just to put the money on his books? Or do I have to set up an account for him? And does this system use infinity? Thanks

Asked: March 25, 2014
Author: Terri
Ask the inmate answer
1

You have two main options, and each works a little differently depending on what matters most to you.

1. Putting money on his books (commissary):

  • He can use that money to buy phone cards inside
  • This can help avoid some setup or deposit fees from outside phone providers
  • Calls may be more straightforward and sometimes cheaper

Downside:

  • Once the money is on his account, he can spend it however he wants
    • Calls to anyone
    • Commissary items like food or hygiene products

2. Setting up a phone account:

  • You create and fund an account with the facility’s phone provider (sometimes referred to as services like Infinity or others depending on the jail)
  • This gives you more control over where the calls go
  • Your number must be approved for him to call

Cost considerations:

  • Phone cards can avoid some fees but offer less control
  • Phone accounts can be more controlled but may include extra charges

Best way to save money overall:

  • Use a local number setup (like InmateAid) so his calls are billed as local instead of long distance
  • This can reduce the cost by several dollars per call regardless of which option you choose

Bottom line:

  • If control matters, use a phone account
  • If simplicity and fewer fees matter, commissary phone cards can work
  • For the biggest savings, combine either option with a local number strategy

It really comes down to whether you want control over the spending or the lowest upfront cost.

https://www.inmateaid.com/ask-the-inmate/is-it-cheaper-to-use-phone-cards-or-accounts#answer
Accepted Answer Date Created: March 26,2014

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