You can access the number through your My Account area of the website after you have logged in. Click on "Discount Telephone" and go to the red button that says "Add Local Line". Then add your inmate's state, prison name, their name and ID number and the telephone number you want the new line to ring to. Then select the Monthly (300 minutes) or Quarterly (1000 minutes) Plan and then go to the "Pay Now" page. Once you have completed the
Read moreYou cannot call an inmate, the inmate has to have either phone cards or time on their books pre-paid for or the recipient of the call pays for a prepaid account. InmateAid has a program to make the calls cheaper. Contact us at aid@inmateaid.com
Read moreInmates receive physical magazines, not digital or online versions. Most inmates do not have access to the internet, so everything comes through the mail just like regular subscriptions outside. How it works: You order a magazine subscription through an approved publisher or service The publisher mails each issue directly to the facility The mailroom inspects it for content and contraband The magazine is delivered to the inmate during mail call Important rules:
Read moreTo communicate with your inmate, you can write letters or send photos - you will have to go to your My Account area and click on the "Inmate Pages" and then click "Letters". You will be able to communicate to them through there. InmateAid syncs up the information on the inmate's page and the prison page that you selected as where they are incarcerated.
Read moreIn most facilities, there is no strict limit on how many books you can send, but there are a few important rules to follow. Sending multiple books: A 5 book series plus a dictionary is usually fine Some facilities may limit how many items an inmate can possess at one time, not how many you can send If they exceed that limit, the inmate may have to store, donate, or send items home Where the books
Read moreWe are here to answer ANY question on your mind. Please ask as many questions as you have and as often as they come to mind.
Read moreThe prisons do not provide the courses, they will have to be provided by someone on the outside. The prison education department proxies the testing for the universities that provide "distance learning". There are several available and they don't have to be located in Ohio. Louisiana State University (LSU) is one of the best and most widely used programs in the prisons. But, you pay for the course load "by the hour" and the books just like you would if
Read moreThis is a more common situation than most people realize, and it is smart to ask the question before things go further. The hard truth is that there is no foolproof way to be completely certain. Inmates have a tremendous amount of time on their hands and many are skilled conversationalists. They can be warm, attentive, and emotionally engaging in ways that feel genuine. That does not mean every pen pal relationship is dishonest, but it does mean you
Read moreCall the facility and ask to speak with the case manager, unit secretary, or chaplain. They can confirm the inmate is safe. For an elderly inmate with no phone privileges, a direct call is the fastest way to get a welfare check from the outside. When you call, explain that you are an immediate family member, that contact has been uncharacteristically absent this month, and that you are simply asking for a general welfare confirmation, not detailed case information.
Read moreSend us their name, DOB and the state they are in. If you know the facility name or any other information (county, state or federal), please email it to us and we will help locate them for you.
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