How do i get a phone number for discount telephone
Michelle Hicks
You can access the number through your My Account area of the website after you have logged in.
1
You can access the number through your My Account area of the website after you have logged in. Click on "Discount Telephone" and go to the red button that says "Add Local Line". Then add your inmate's state, prison name, their name and ID number and the telephone number you want the new line to ring to.
Then select the Monthly (300 minutes) or Quarterly (1000 minutes) Plan and then go to the "Pay Now" page. Once you have completed the transaction, you will instantly receive an email that will have the amount deducted from your card. Within about an hour a second email will arrive with your new telephone number that you will give to your inmate to call you with.
If you need further assistance email us at Aid@inmateAID.com or call 866-966-7100 M-F 8am - 6pm Eastern Time
https://www.inmateaid.com/ask-the-inmate/how-do-i-get-a-phone-number-for-discount-telephone#answer
Accepted Answer Date Created: March 09,2015
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About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed October 2015.