Subject: Inmateaid website questions
There is a black X next to each of the prisons selected, if you click it, the prompt will ask if you are sure you want to delete it. the prison you selected now disappears.
Subject: Send inmate mail
Yes, and you should write every letter as if they do.
Mail room staff are expected to read incoming letters in their entirety. That is the protocol, and it exists for legitimate security reasons. In practice, the volume of mail at larger facilities means some officers scan rather than read thoroughly, but there is no way to know which approach any particular staff member is taking on any given day. Assuming your letter will be read word for word is the...
Read moreSubject: Sex offenders
The Federal Bureau of Prisons offers sex offender treatment to offenders with a history of sexual offending and who volunteer for treatment. The Bureau provides two levels of treatment intensity: residential and non-residential. Eligibility for participation in a treatment program depends on an offender’s evaluated risk of future sexual offending. Institutions offering this treatment often have a higher proportion of sex offenders in their offender population. This higher concentration of sex offenders within an institution helps offenders feel more comfortable acknowledging...
Read moreSubject: Sex offenders
Sheridan Correctional Center in Illinois is one of the most specialized facilities in the state system. It operates as an adult male medium security prison dedicated almost entirely to substance abuse treatment, and it runs one of the largest such programs in the country. If your person is being designated there, the placement is intentional and reflects what the system has determined he needs.
The core programming at Sheridan is built around therapeutic community models, which means inmates live and work...
Read moreSubject: Send inmate mail
Letters purchased before 5pm Eastern time go out the same day. If your order came in after that cutoff, it processes and ships the following business day.
If your letter is showing as pending and you are past that window, it is worth logging into your account to check the status or reaching out to InmateAid's support team directly. Pending status that lingers beyond the expected processing window is something they can look into and resolve quickly.
Once the letter leaves InmateAid's...
Read moreSubject: Inmate phone calls
Our phone service is perfect for folks in your situation. All inmate calls to Puerto Rico are about $1.00/minute or $15.00 per each 15-minute call. We would get you a local state-side phone number that when called would ring to your PR number but only charge the $1.65 local charge per each 15-minute call. You still use the service at the prison or jail, but use the number we give you to arrange the account. There is a $13.00+ savings per call...
Read moreSubject: Inmate phone calls
Depending on where they are calling from, the standard times are 6am - 9:30pm. The phones are turned off during "count time" and lockdowns.
Subject: Inmate search
Not easy to locate "former inmates". You can start with the facility where they were last incarcerated to see if they have a forwarding address, halfway house, etc.
Subject: Inmate phone calls
Calls from Puerto Rico to mainland US numbers run approximately $1.00 per minute. At that rate, $4 covers about four minutes of talk time. That is a very short conversation, especially if there is anything meaningful to discuss.
Put more on the account. If the call limit at that facility is 15 minutes, the full conversation would cost around $15. For regular communication you want to have enough on the account to cover several calls before it runs dry. Loading $25...
Read moreSubject: Inmate phone calls
Your inmate can write you anytime they want. Even if they do not have any money to buy stamps, there is a program for inmates that have no money on their book, they can ask their counselor and the stamps and writing materials will be provided.


