In your My Account area, click on "Letters from Inmates"
Read moreAll phone numbers are provisioned by a utility and emailed to the address you provide when you signed up, usually an hour from the receiving of your Transaction Receipt email. Sometimes the emails end up in your spam folder so check there too, if you don't see it.
Read moreThat depends on the Judgment and Commitment Order signed by the sentencing judge. That is where it would be noted if he has a term of supervised release/probation.
Read moreInmates do not have access to the Internet. There are some facilities that now have an email service that is closed from the Internett. However, the emails cost the inmate to read and write. Even though inmates do not have online access, and therefore no Facebook, but we know for certain that inmates get ahold of smartphones and can create and maintain FB accounts. Not smart, but they figure they are in prison anyway, why not break more rules. We
Read moreEvery single day counts, and that applies from the very first day of custody regardless of where that custody takes place. In Missouri, as in virtually every other state, time served in county jail while awaiting arraignment, trial, or sentencing is credited against whatever sentence the judge ultimately imposes. The clock starts the moment someone is booked and does not stop regardless of which facility is holding them. County jail, city jail, a holding facility, it all counts the
Read moreSanta Cruz unit at Perryville operates as a medium security facility and still uses cells rather than the open dormitory setup you find at minimum security units like San Carlos. The distinction matters in terms of daily life. Medium security means one to two-person cells with controlled movement throughout the facility. Inmates do not move freely between areas without authorization, and the environment is more structured and restricted than what minimum security offers. San Carlos by contrast, is
Read moreTen years is a long time and a lot can change in both directions, so confirming your status before showing up is the smart move. Visitation approvals do not necessarily expire on a fixed schedule, but a decade of inactivity creates enough uncertainty that walking in cold without checking first is a risk not worth taking. Facilities update their systems, policies change, and approved visitor lists get audited periodically. An approval from ten years ago may still be active
Read moreyes, and we have a great service to deliver the perfect glossy photos. if you would like to try the service for FREE, email us a request to aid@inmateaid.com, and simply ask :)
Read moreYour letters do not go anywhere when an inmate is released. Everything stored in your InmateAid account stays there until you decide to deactivate the account yourself. Release does not affect what is saved on the platform. If you are not seeing letters that should be in your account, it is most likely a navigation issue rather than missing content. Log back into your account and look for the inbox or received mail section. Letters your inmate sent back
Read moreInmateAid pulls location data from public inmate databases, so if someone is listed at a facility there is a strong basis for that placement being current. That said, inmate databases do not always update in real time, and transfers or releases can create a lag between the actual situation and what the system shows. If you have any reason to believe the location may have changed, confirming directly with the facility or through the relevant DOC's inmate locator is worth
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