Please send us the inmate's name, DOB, the facility, the state where they are and any information you think might help us locate them. Once we set it up we will let you know how to access it

It would go to the company that has the monopoly contract at the location where the inmate is incarcerated. It could be one of thirty different companies. Send us your telephone number and the facility name - we will give you an honest estimate before you sign-up.

It could be a couple of days or up to several months. There are several variables that speed up or slow down the process. If you would like to send us more information about the case we might be able to offer some insight other than what we've written.

yes

Our service will provide you with a new number for the next facility. When they transfer an inmate it almost always will require a new number to keep seeing a discount. When you know where they will be, email us the new location and we will get a new number for you within an hour - **_no charge_**.

Send us your number and the facility name - we will give you an honest estimate before you sign-up. Our service does not replace Telmate, it works to make their service cheaper for you to use...reducing the cost of each call.

Contact visits are limited to a "hello" and "goodbye" kiss and hug. But, not all facilities have this option during visitation. The security level of the prison will dictate how visitation is conducted.

Please send us the inmate's name, their DOB, the state where they might be and any information you think might help us locate them.

Yes, probably. There are exceptions to this rule but you will need to get permission from the warden. Exceptions occur for close family members but few others.

yes, inmates love to receive letters at mail call - [magazines](https://www.inmateaid.com/shop/magazines) too!