Subject: Inmate phone calls
It would go to the company that has the monopoly contract at the location where the inmate is incarcerated. It could be one of thirty different companies. Send us your telephone number and the facility name - we will give you an honest estimate before you sign-up.
Subject: General prison questions-terminology
It could be a couple of days or up to several months. There are several variables that speed up or slow down the process. If you would like to send us more information about the case we might be able to offer some insight other than what we've written.
Subject: Inmate phone calls
Our service will provide you with a new number for the next facility. When they transfer an inmate it almost always will require a new number to keep seeing a discount. When you know where they will be, email us the new location and we will get a new number for you within an hour - **_no charge_**.
Subject: Inmate phone calls
Send us your number and the facility name - we will give you an honest estimate before you sign-up. Our service does not replace Telmate, it works to make their service cheaper for you to use...reducing the cost of each call.
Subject: Visitation
Contact visits are limited to a "hello" and "goodbye" kiss and hug. But, not all facilities have this option during visitation. The security level of the prison will dictate how visitation is conducted.
Subject: Inmate search
Please send us the inmate's name, their DOB, the state where they might be and any information you think might help us locate them.
Subject: Visitation
Yes, probably. There are exceptions to this rule but you will need to get permission from the warden. Exceptions occur for close family members but few others.
Subject: Send inmate mail
yes, inmates love to receive letters at mail call - [magazines](https://www.inmateaid.com/shop/magazines) too!
Subject: General prison questions-terminology
You will not know until you get there, and that is completely normal. Surrender paperwork directs you to the institution, and the placement decision between the FCI Low and the satellite camp gets made during intake based on your sentence length, offense type, and criminal history. Generally speaking, non-violent offenders with sentences under 8 to 10 years and no significant criminal history go to the camp. If that describes your situation, camp placement is likely.
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