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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

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Subject: Inmate phone calls

Yes, it is possible in some cases, but international calling from federal prison is complicated and the rules vary by facility. Most federal facilities use a contracted phone provider, typically Securus or ICSolutions, and international calls are not automatically enabled on every account. The number you want to reach has to be on the inmate's approved call list first, and not all providers support international numbers in every country. Getting an international number approved requires submitting it through the

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Subject: Inmate phone calls

The Discount Telephone Service helps whomever is paying the bill for the calls. If you are putting money on your inmate's books, then it would probably be beneficial to get more calls for the amount you've sent than less, right? Our service does not replace what the inmate has to do to make a call. They have to pay for the outbound call to the prison phone company. We just make that call cheaper. Inmost cases, the local call is

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Subject: Send inmate mail

Yes. The service is called Inmate Response, your inmate can write you using the return address of inmateAid which is on the letter they receive from you. If you did not provide your address or do not want it known, they will write you back through us. Our members love the privacy and security that InmateAid provides.

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Subject: Commissary

If you use a collect call option from an inmate, the cost of the call will be at least $15.00. This is the most expensive option out there. There are better ways to receive calls.  If you are concerned about how to handle a pre-paid account, you can get a prepaid VISA card at any grocery or drug store. They work like a credit card and have the buying power of the amount you load on the card.  InmateAid can

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Subject: Inmate phone calls

The inmate must make the outbound call. They cannot receive calls. All of the prison facilities in the United States operate the same way. They award the contract to one phone company who is the sole provider for that detention center. All calls are tape recorded by them and they get paid for every call. You have to use them, no matter what. The choice you make is whether to pay them a little, or pay them a lot. Our

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Subject: Inmate transfer

It might mean something but guessing at the answer is not going to help. It might be as simple as there was crowding in one building and they had room in the other. It might be disciplinary or it might be an upgrade for good behavior. Whatever the reason, there isn't much that people on the outside can do to change it. Stressing over a potential reason isn't good for you either. 

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Subject: Marriage in prison

It's not uncommon for inmates to marry while incarcerated. Sometimes marital unions are forged for legal reasons, often related to the adoption of children. In other cases, prisoners simply "may have decided it's just time to marry, and it happens frequently. More so in federal or state prison than in county jail. Inmates who are serving less than a year will usually have their application for marriage denied with the presumption being that such a short wait will not

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Subject: Inmate phone calls

It depends on the facility, the security level and any restrictions imposed on your inmate. The federal system allows calling from 6am - 9:30pm but restrict their minutes to 300 per month. County jails usually have the phones open all day and night, some even have phones in the cell. State prisons have a wide range of options and the main determinant is the restriction on each inmate. Some can only call once a day and others have none whatsoever.

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Subject: General prison questions-terminology

You cannot send books from your own address. The facilities will only accept books and magazines "from the publisher". You can go to Amazon and order the books but make sure that the shipping address is that of the inmate's facility and include their inmate ID number.

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Subject: Inmate phone calls

The ASPC Yuma facility has a contract with Securus. You have to use them regardless. It is NOT possible to get another account that will replace Securus - you must keep using them. What Prison Call Solutions does is what InmateAid does better. We get a telephone number that will make the calls only $1.84 each. You will still pay Securus $1.84 for each call, but if you are saving over $5.00 per call, the InmateAid flat rate of $19.95

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