just send an email to aid@inmateaid.com and we will send you a new number immediately.
Read morePara nuestro Servicio, el preso usa el número que le proporcionamos. Este número se corresponde con el servicio de la instalación para obtener la tarifa más baja que ofrecen. El cargo por llamada es normalmente un 50% más bajo con el mejor número de teléfono
Read moreHospital visits and extended medical care are generally covered by the facility at no charge to the inmate. If someone needs to be transported to an outside hospital for treatment that cannot be handled on site, that cost does not come out of their commissary account. Medication prescribed during a hospital stay or as part of ongoing treatment is typically provided without charge as well. The facility has a constitutional obligation to provide adequate medical care, and that obligation
Read moreHaving done federal time myself, the honest answer is that federal is generally better, but the comparison is more nuanced than most people realize. First, on your question about the population being international, that is not accurate as a general rule. Federal prisons house American citizens convicted of federal crimes alongside some non-citizens, but the population is not predominantly foreign nationals. Federal crimes include non-violent drug trafficking, white collar offenses, RICO charges, human trafficking, child endangerment, terrorism, and any
Read moreThere is no real-time delivery confirmation, and that is true of the US Postal Service generally rather than anything specific to InmateAid. Once a letter enters the mail stream and passes through a facility's mailroom, there is no automated receipt sent back to the sender. That is simply how physical mail works. What you do have is a reliable system with a track record going back to April 2012. InmateAid has processed an enormous volume of mail over that
Read moreFirst, we are sorry about your son's sentence. Twenty-five years is a long road and the first days after sentencing are among the hardest for everyone involved. Here is what to expect in terms of communication. Kirkland Correctional Institution is South Carolina's reception and evaluation center, which means your son will go through an orientation period of about a week or so before full privileges open up. During that window phone access is limited while he gets processed, classified,
Read moreUnfortunately no. Inmates initiate all outgoing calls and there is no way to call them directly. That is standard policy at every correctional facility in the country regardless of the circumstances, including a phone number change on your end. This means the burden of getting your new number to him falls entirely on you through other channels before he can reach you. If he dials your old number and gets a disconnected message or no answer, he has no
Read moreYou probably should not send books in advance of the inmate's arrival. Magazines are the same thing, but since they both have a lag time in their delivery, you could "time it" if you know the reporting date and order them a month ahead. Books and magazines sent to a facility before an inmate arrives will either be refused, held indefinitely, or returned. Facilities only accept mail and packages for inmates who are currently in the system at that
Read moreThe process is straightforward once you understand how it flows from your end to your inmate's hands. After you purchase a Letter or Photo Package, you log into your InmateAid account and compose your letter directly on the platform. If you are sending photos, you upload the images you want to include. Once you submit the order, InmateAid's automated system takes it from there. The letter gets printed by machine and the photos are printed as high quality physical
Read morepurchase the two smallest packages to start. if they are going to be in there for a minute, you can always get the bigger package later on. thanks for writing in!
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