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Subject: Website function questions

The people answering on here are not in prison now. We used to be incarcerated, we work for InmateAid who employs us to answer these questions the best way we know how, unedited, from our experiences and some from what you see others go through. We get thousands and thousands of requests... there are a great majority that are the same. We can't answer them all, so if yours is the same question that is already posted already on the site,

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Subject: Website function questions

email us the change at aid@inmateaid.com and we will update it for you

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Subject: Website function questions

You may add just about any picture you have on your smartphone or computer. The upload function is simple and easy to use as any uploading feature you've used anywhere else. There are a maximum amount of four you can add per postcard. Or, you may select from hundreds of greeting cards and feel-good cards that provide an uplifting message, too. 

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Subject: Website function questions

Log onto your Account Dashboard. Under services, there are several selections. Click on Letters to Inmates. To access letters you have written and sent and kept in draft are available there for your review. You may download them into a pdf file with a click, too.

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Subject: Website function questions

of course. why would you think the services offered wouldn't be helpful. most people dont know how to navigate through the various ways around the prison/jail "thing". most would have to seek out how to help an inmate in need. we can't make it better, just easier and super-convenient. you can get a coupon for almost anything on here to try if for free or a deep discount in some cases. if you have smomething specific you are concerned about,

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Subject: Website function questions

They do have to come up with the stamp for the letter to be mailed. Once it arrives here, we scan it and place it in your account under Letters from Inmates. There is no cost to the inmate through InmateAid whatsoever.

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Subject: Website function questions

The InmateAid Wallet allows members to participate in special offers where the Wallet balance will have more purchasing power than if you didnt have the Wallet. Look for valuable details coming soon in your email or text message. 

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Subject: Website function questions

"Letters from Inmates"... if you have mail from an inmate, we scan it and send you an email with a link to the letter. If you cannot find the email , log on to oyur account and go the the My Account dashboard and the link Letters from Inmates is where you will find them.

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Subject: Website function questions

For most facilities, as many as you can stuff in there. There are some facilities with a 10 photo limit, but it is rare. Check with the facility page on InmateAid, if there are restrictions, we post them in "extra information"

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