Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Website function questions

No, this is more for the friends and family of the incarcerated and none of the messages or correspondence with the inmates is public. Unless you are asking a question on Ask the Inmate, we publish the questions and the answers so that maybe something you ask will help something who has the same question but didn't ask. This is definitely NOT a dating site.

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Subject: Website function questions

InmateAid has been doing this at a high level of consistency since 2012. The letters are printed by an automated machine process as delivered by software that the user initiates when buying a Letter Package. Each credit is good for a US Postal mail piece sent to the prison or jail where your inmate is incarcerated. There is no confirmation from the US Post Office, but their track record is pretty good too. If the letter comes back for any

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Subject: Website function questions

Yes they do deliver to all federal prisons.

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Subject: Website function questions

You can create an inmate profile yourself. It's easy to do if you know where they are incarcerated. Once that is in the system, all the inmate services would be available to your inmate and you.

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Subject: Website function questions

YES, we have been helping folks who have someone locked up since 2012, the testimonials are exactly as received. We are convenient and reliable and offer the best prices for any service you are looking for. If you have any questions before buying, please mail us at aid@inmateaid.com.

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Subject: Website function questions

Only the price of a stamp.

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Subject: Website function questions

former inmate, hired by InmateAid to answer these questions

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Subject: Website function questions

The questions are answered normally within a few hours - you are notified via email, the response is also in your Account Dashboard. When a question is not answered immediately, it means that there are several similar questions already answered. If it is a question about a specific inmate we do not answer those. We are answering the ones that we haven't answered before and that will help other people who might be running into the same issue. There are over 5,000

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Subject: Website function questions

InmateAid works with EVERY penal facility in the United States. The mail is printed and sent via US Mail and is handed to the inmate at "mail call". We have been successfully serving over one million people a month now, and in business since 2012. 

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Subject: Website function questions

an ex-inmate is answering these questions. this is not a direct line to any current inmate.

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