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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

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Subject: Survive prison

Could you explain "3 yr.non-violent charges". We understand what non-violent charges mean but what is the 3 yrs? There is a point system that is used to determine a sentence's guideline. Criminal history, taking responsibility for the crime, going to trial or not and the value of the crime are all components to the length of the sentence. For instance, Bernie Madoff was a first-time, non-violent offender and got 150 years. Give us more information and we might be able to narrow down

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Subject: Sentence reduction

This is a reasonable question and the answer depends on a few factors that vary by jurisdiction and by how the new charge gets handled procedurally. When someone picks up a new charge while already serving time the new sentence can be ordered to run concurrently with the existing sentence or consecutively to it. Concurrent means both sentences run at the same time, so if he has four months left on the original ten-year sentence and gets one year

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Subject: Parole & probation

Getting parole approved and having the home inspection clear are the two biggest hurdles in the process and clearing both of them is genuinely good news. But there is still a gap between approval and the day someone actually walks out the door and that gap can feel agonizing when you are this close. After parole is granted and the home plan is approved, the facility has to complete a series of administrative steps before the actual release can

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Subject: Inmate phone calls

Yes. We are not replacing GTL, we are making their service cheaper for you to use. You must take the number we gave you and register it with them like you normally would your own number. Depending on your situation, there is normally a $4-5 savings per call with the local number. If you have additional questions or concerns, email us at aid@inmateaid.com.

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Subject: Inmate search

You need the correct SID number, which is the state identification number assigned to each inmate, to properly set up an inmate profile on InmateAid. Without it the profile cannot be accurately linked to the right person in the system. The most direct way to get the number is to contact the facility where the inmate is housed and ask the administrative office or secretary for the SID number. Have the inmate's full legal name and date of birth

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Subject: Send inmate mail

The InmateAid letter response system still travels through the US Postal Service because that is the only option available to inmates who do not have internet access. The difference is in how the letter is received and delivered to you on the outside. Here is how it works. When you send a letter through InmateAid the return address on the envelope is InmateAid's address rather than your personal home address. Your loved one writes their response letter and mails

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Subject: Inmate search

You can go to the prison facility page on InmateAid and click on "Inmate Locator" at this facility. Type in the information and you will find out exactly where he is. If you are still running into problems, email us at aid@inmateaid.com and we will try and help. Please include all of the information that you know like his name, ID number and DOB.

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Subject: Send inmate mail

We do not have a bible program currently in place. We recommend using Amazon for the sending of all books into the prison. Make sure that the books are paperback and come from Amazon itself and not one of their resellers.

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Subject: Relationship issues

It is possible. A small folded note slipped onto a tray during a brief interaction is the kind of thing that happens in facilities across the country. Officers cannot watch every hand movement during every tray pass and inmates who want to communicate find ways to do it even in supervised settings. That said, the premise of the original concern is worth examining. Male and female inmates are housed in completely separate units and male trustees do not work

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Subject: Inmate phone calls

The most reliable way is through a letter. Write to your loved one and let them know you have added funds to their phone account and that call time is available. Mail takes a few days to arrive but it gets the message through in a format they can hold onto and reference. If timing is tight and you need them to know sooner, sending a message through the facility's electronic messaging platform is faster in systems where that

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