Subject: Inmateaid website questions
The inmate profiles are set up by the member/users of the website. We do not monitor, verify or update the profiles unless requested by the member/user. But we are happy to help. Please send us the inmate's name and the new facility, once we have updated it for you, we will let you know.
Subject: General prison questions-terminology
Technically yes, practically it is difficult. Jail housing assignments are controlled by staff, and officers are not obligated to accommodate personal preference requests. Cells and pods get assigned based on classification, available space, and operational decisions, not inmate comfort.
That said, there are a couple of angles worth trying. If he can build a decent working relationship with one of the guards on his unit, a casual ask may carry more weight than a formal request out of nowhere. Guards do...
Read moreSubject: Inmate search
Please send us the inmate's name, DOB, the facility, the state where they are and any information you think might help us locate them. Once we set it up we will let you know how to access it
Subject: Inmate phone calls
It would go to the company that has the monopoly contract at the location where the inmate is incarcerated. It could be one of thirty different companies. Send us your telephone number and the facility name - we will give you an honest estimate before you sign-up.
Subject: General prison questions-terminology
It could be a couple of days or up to several months. There are several variables that speed up or slow down the process. If you would like to send us more information about the case we might be able to offer some insight other than what we've written.
Subject: Inmate phone calls
Our service will provide you with a new number for the next facility. When they transfer an inmate it almost always will require a new number to keep seeing a discount. When you know where they will be, email us the new location and we will get a new number for you within an hour - **_no charge_**.
Subject: Inmate phone calls
Send us your number and the facility name - we will give you an honest estimate before you sign-up. Our service does not replace Telmate, it works to make their service cheaper for you to use...reducing the cost of each call.
Subject: Visitation
Contact visits are limited to a "hello" and "goodbye" kiss and hug. But, not all facilities have this option during visitation. The security level of the prison will dictate how visitation is conducted.
Subject: Inmate search
Please send us the inmate's name, their DOB, the state where they might be and any information you think might help us locate them.
