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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Inmate phone calls

If you are trying to see your inmate's call history or how their money is spent on the inside, you are not entitled to it. The inmate's business is private and unless they decide to share it with you, it will remain that way.

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Subject: Inmateaid website questions

Go you your Account Dashboard >> Resources >> Questions and Answers

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Subject: Visitation

You must petition the warden for a special visit. More than likely, you will be granted it as you are married.

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Subject: Inmateaid website questions

We do not notify the followers of an inmate's release or any sentencing information. You can go to the countyoffices.com and find the clerk of the court for that information.

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Subject: Inmateaid website questions

InmateAid was founded in 2012 with a specific purpose: to make it easier, more affordable, and less confusing for families to stay connected with someone who is incarcerated. The site grew out of firsthand experience with the federal correctional system and the recognition that the services available to families were expensive, fragmented, and difficult to navigate. Over more than a decade of operation, InmateAid has built a platform that consolidates the core needs of inmate families in one place.

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Subject: Inmate services & supplies

Tablet rollout timelines are set by the New York State Department of Corrections and Community Supervision and vary by facility. The most direct way to get a current answer is to call Five Points Correctional Facility and ask to speak with the unit secretary. The number is 607-869-5111. They will have the most accurate and up to date information on where the facility stands in the tablet distribution process. New York has been rolling out JPay tablets across its

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Subject: Prison discipline

The prisons operate without having to answer to anyone on the outside. When an inmate gets put in the hole for fighting, they are at the mercy of the DHO, the Disciplinary Hearing Officer. It is that person who acts as judge, jury and sentence renderer. Your inmate will make their testimony to the DHO and they will make their binding decision. Your inmate will have to tell you what happened.

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Subject: Sentencing questions

There is something called "mandatory minimum", we have not heard of a mandatory maximum. Offenders convicted under 924 (c) received an average sentence of 151 months which is about 12 years, however depending on the details of the crime and/or pertinent facts like an injury to a victim or heavy property loss. First time usually has very little to do with the sentencing as this crime is a very serious one.

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Subject: Residential drug abuse program (rdap)

There is a program that has been in effect for 30 years called RDAP. Not all drug offenders are eligible, but those that are will get 12 months off their sentence and at least 6 months of halfway house. Those that are eligible need to have their position set before they go in during the Pre-Sentence Investigation. There are a few ex-cons that run websites that charge $5,000 - $10,000 for information on how to set yourself up before going in.

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