No, that is largely a myth. In police custody, maybe but if he is processed in a county jail, there are no free calls. There will be a payphone that they will have to use and make a collect call. This is a super-expensive way to communicate and it will be $15 per call. We have a program that will allow the calls to be at the cheapest possible rate for that facility. The biggest issue is that
Read moreThe InmateaID Letter and Photo Service is a fantastic way for international loved ones to reach an inmate quickly and reliably. You should set up a member/user account and then add your inmate's profile to your account. Once that is set up, your letter will be synced to the prison where they are being held. If you need specific questions answered on the set-up or the payment please email us at Aid@inmateAID.com
Read moreWhat facility are you inquiring about, they are all different? Custody levels and sentence lengths have a lot to do with the conditions. Inmates with more time and less freedoms tend to be a harder time for the inmates.
Read moreYes - you are entitled to whatever balance you had in your account, barring you owing any fees or restitution upon your release.
Read moreInmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers (or in the case of Securus, NCIC or City TeleCoin we get out of state numbers to save you money). Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility
Read moreYou might try mailing a letter or postcard. The guards are normally not permitted to pass notes to inmates from the outside. All correspondence is supposed to be monitored and cataloged.
Read moreThe letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status
Read moreYes, it's called Inmate Response Mail Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the
Read moreThe short answer is similar but not the same, and it varies considerably depending on which state you are dealing with. The federal Bureau of Prisons uses TRULINCS, which is the Trust Fund Limited Inmate Computer System. It is not true email in the way most people think of it. Messages are screened, delayed, and monitored before delivery, but it functions like email and is available across the federal system consistently. State systems are a patchwork. Some states
Read moreInmates do NOT have Internet access. However there are some services available for inmates to send their Facebook updates via postal mail to the person/company receiving their requests (and charging for their services) - they will update the pages for the inmate.
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