All federal prisons follow the same rules for phones. The phones are available from 6am - 3:30p and from 4:30p - 9:30p during the week. On weekends and holidays the phones are on from 6am - 9:30am; 10:30a - 3:30p and from 4:30p - 9:30p. The main reason is COUNT TIME. All inmate are counted at their bedside. The phones turn off so that the inmates have time to get to where they are supposed to be for COUNT TIME.
Read moreYou cannot leave it blank. Facilities reject mail that comes in without a return address. It will almost certainly come back unopened, and your inmate never sees it. The good news is you do not have to use your home address. InmateAid's letter service exists specifically for this situation. When you send a letter through InmateAid, the return address on the envelope is InmateAid's office in South Florida, not your address. Your inmate gets the letter, your address stays
Read moreCall the Clerk of the Court in the county where he was charged. Court proceedings and their outcomes are public record, and the clerk's office can tell you what happened at the hearing, what charges are on file, what the next scheduled date is, and in many cases what the judge ordered. You do not need to be a family member or have any special status to access this information. Any member of the public can request it. Many
Read moreYes, but it is limited to two brief moments during the visit. You are allowed one hug and kiss when you arrive and one hug and kiss when you leave. That is the extent of physical contact permitted during visitation at Jefferson County. During the visit itself there is no contact between visitors and inmates. You will be seated across from each other and expected to keep that separation for the duration of the visit. Any physical contact beyond
Read moreThe phone service at a particular correctional center is set up through bid process. Whichever company has the contract for all inmate outbound calling and to tape record the calls - essentially has a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay them for a long distance call (to your number) or a local call (to a number that we get you). If you are already local, we cannot save you
Read moreUsually the lag time is between 1-3 weeks. There is an orientation period that the inmate has to complete before they are allowed to submit their phone list. Without knowing where your inmate is incarcerated we are guessing as to the actual time you'll have to wait.
Read moreYes, you can get married in the federal prison system as long as they are not in their last twelve months. Each partner must be legally eligible and mentally competent to marry. Marriages may be blocked for security or disciplinary reasons; solitary confinement can block access to marriage. Those seeking to marry should approach the warden or chaplain to determine the individual requirements for marriage at each particular institution. Step 1 Call the prison and speak to the
Read moreWestern Union is one of several money transfer options used by correctional facilities, but not every facility uses it. Your first step is to confirm that the Work Ethic Camp in McCook actually accepts Western Union deposits. The easiest way to do that is to call the facility directly and ask to speak with the case manager, unit counselor, or unit team secretary. They can tell you exactly which money transfer services they accept and what information you need to
Read moreYour phone line is active and ready to receive calls as soon as you receive the confirmation email with the number. That email goes out when the account is set up, so if you got it, the line is live. The quickest way to verify everything is working on your end is to call the InmateAid number from a different phone and confirm that it rings through to the forwarding number you provided when you signed up. If it
Read moreThe Western Union money goes directly onto your inmate's books at the facility. It is his money to spend on commissary items, and at some institutions, it can also be used toward phone service through the jail's phone provider. It has no connection to InmateAid's services on your end. Letters, postcards, and the Inmate Response service are paid for separately through InmateAid directly. Right now that means a credit card transaction each time, which is admittedly not the most
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