Just thought of a question?

Have a question?

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Send books and magazines

Sending books to someone in prison is one of the most meaningful things you can do, but there is an important rule that trips up a lot of people. Most correctional facilities, including county prisons, require that all books and magazines come directly from the publisher or an approved vendor. You cannot simply grab a book off your shelf, wrap it up, and mail it. It will get rejected at the mailroom. The reason behind the rule is contraband

Read more
Subject: Inmate transfer

The multi-state situation you are describing is confusing but follows a logical process once the pieces are laid out. When your boyfriend was arrested in Alabama, his fingerprints were automatically run through the NCIC, the National Crime Information Center, which is a federal database that tracks outstanding warrants across all 50 states. That search flagged an active Florida matter, which was serious enough for Florida to request that he be held and transferred back to face it. The arrest

Read more
Subject: General prison questions-terminology

No, the email programs that exist in federal prison and some state systems is text only. The best and most reliable way to send the right size and quality photos into all the prisons, jails and detention centers that allow them is through InmateAid. Our photos are printed on the highest quality glossy paper and look great in your inmate's hands. Let us know if you need help getting started.

Read more
Subject: Inmate phone calls

Yes, it is possible in some cases, but international calling from federal prison is complicated and the rules vary by facility. Most federal facilities use a contracted phone provider, typically Securus or ICSolutions, and international calls are not automatically enabled on every account. The number you want to reach has to be on the inmate's approved call list first, and not all providers support international numbers in every country. Getting an international number approved requires submitting it through the

Read more
Subject: Inmate phone calls

The Discount Telephone Service helps whomever is paying the bill for the calls. If you are putting money on your inmate's books, then it would probably be beneficial to get more calls for the amount you've sent than less, right? Our service does not replace what the inmate has to do to make a call. They have to pay for the outbound call to the prison phone company. We just make that call cheaper. Inmost cases, the local call is

Read more
Subject: Send inmate mail

Yes. The service is called Inmate Response, your inmate can write you using the return address of inmateAid which is on the letter they receive from you. If you did not provide your address or do not want it known, they will write you back through us. Our members love the privacy and security that InmateAid provides.

Read more
Subject: Commissary

If you use a collect call option from an inmate, the cost of the call will be at least $15.00. This is the most expensive option out there. There are better ways to receive calls.  If you are concerned about how to handle a pre-paid account, you can get a prepaid VISA card at any grocery or drug store. They work like a credit card and have the buying power of the amount you load on the card.  InmateAid can

Read more
Subject: Inmate phone calls

The inmate must make the outbound call. They cannot receive calls. All of the prison facilities in the United States operate the same way. They award the contract to one phone company who is the sole provider for that detention center. All calls are tape recorded by them and they get paid for every call. You have to use them, no matter what. The choice you make is whether to pay them a little, or pay them a lot. Our

Read more
Subject: Inmate transfer

It might mean something but guessing at the answer is not going to help. It might be as simple as there was crowding in one building and they had room in the other. It might be disciplinary or it might be an upgrade for good behavior. Whatever the reason, there isn't much that people on the outside can do to change it. Stressing over a potential reason isn't good for you either. 

Read more
Subject: Marriage in prison

It's not uncommon for inmates to marry while incarcerated. Sometimes marital unions are forged for legal reasons, often related to the adoption of children. In other cases, prisoners simply "may have decided it's just time to marry, and it happens frequently. More so in federal or state prison than in county jail. Inmates who are serving less than a year will usually have their application for marriage denied with the presumption being that such a short wait will not

Read more
Search Arrest Records