Subject: General prison questions-terminology
Whether a mother can obtain phone call logs from a correctional facility depends on her relationship to the legal proceedings and which system her son is in.
If she is the inmate's mother with no legal standing in the case
Generally speaking family members do not have an automatic right to access an inmate's phone call logs. The logs belong to the facility and are monitored records that are typically only released through formal legal processes.
Through legal channels
If the call logs are...
Read moreSubject: Inmate transfer
Transfers happen for several reasons and understanding which applies to your loved one requires knowing a few details about where they came from and where they went.
The most common and most positive reason is a custody level reduction. As inmates serve their sentence without major infractions, their security classification is periodically reviewed and often reduced. A lower classification results in a transfer to a facility that matches their new risk level. Moving from a medium or high-security facility to a...
Read moreSubject: Send inmate mail
The PO Box address used for inmate letters and postcards is not a clerical convenience. It is a deliberate security measure and understanding why it exists will help you make sense of how the mail system works.
Most federal and many state correctional facilities route incoming personal mail through an external secure processing center rather than directly to the facility mailroom. At this processing center mail is screened for contraband before it ever reaches the institution.
The screening process has become increasingly...
Read moreSubject: Send inmate money
This is a situation with a few possible explanations and the answer depends on where exactly you sent the money and what happened on his end.
First it is worth confirming where the $20 was sent. If the payment was made directly through the facility's approved money transfer provider such as JPay, Access Corrections, or MoneyGram, that money went into your inmate's account at the facility. InmateAid would not have a record of that transaction as it would have been processed...
Read moreSubject: Residential drug abuse program (rdap)
Completing RDAP is a significant achievement but understanding how the benefit actually works will help you protect it all the way through to release.
Here is the complete picture.
The Basic Qualifications
To qualify for the full 12 month sentence reduction you must have a sentence of at least 37 months. The program itself takes 9 months to complete. The BOP tries to get eligible inmates into the program with roughly 9 to 10 months remaining on their sentence, though there is usually...
Read moreSubject: Residential drug abuse program (rdap)
Getting into RDAP is the first battle. Staying in it is the second and in some ways harder one.
Here is what most people do not know going in.
RDAP participants are housed together in a dedicated unit and identified by a yellow belt. Everyone knows who you are and what program you are in. That visibility is a double-edged sword.
The jealousy problem is real. Not everyone can get into RDAP. Inmates with violence in their history or a weapon used in...
Read moreSubject: Residential drug abuse program (rdap)
The Residential Drug Abuse Program, known as RDAP, is one of the most valuable tools available to federal inmates. Successful completion can reduce your sentence by up to 12 months. But the window to qualify for it closes earlier than most people realize, often before they ever report to a facility.
Here is what most attorneys do not tell you and what most defendants figure out too late.
RDAP eligibility requires a documented history of substance abuse. The Bureau of Prisons needs...
Read moreSubject: Send inmate mail
First, go to your My Account and make sure you've added an inmate profile. If not there yet, you’ll need to create one using their full name, inmate ID, and facility.
Once added, click on Letter or Postcard, write your message, and upload any photos if you’d like. When you’re done, just click Send.
We print your letter and photos and mail them from our office in Florida directly to their facility through USPS, they receive it as regular mail at mail call.
Subject: Send inmate mail
Your inmate can send her letter to the InmateAid mailing address instead of your home address. This is part of our Letters from Inmates service.
Once her letter arrives, we receive it, scan it, and upload it to your Account Dashboard, where you can read it anytime.
This means you don’t have to share your personal address, which gives you an extra layer of privacy and peace of mind.
The service is optional and costs $1.89 per letter received.
Subject: Relationship issues
I understand why you’d want that information, but call logs, message history, and visitation lists are considered private and are not shared with the public.
Facilities restrict access to this information for security and privacy reasons, so only authorized individuals, such as the inmate, their approved contacts, or legal representatives, may have limited access depending on the facility’s policies.


