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The commissary is one of the most important parts of daily life inside a correctional facility. It is where inmates purchase food to supplement institutional meals, personal care items, stationery, postage, and in many facilities access to phone credits and entertainment. For families on the outside understanding how commissary works, how to put money on an account, and what items are available can make a meaningful difference in their loved one's daily comfort and wellbeing. This section covers how commissary accounts work across federal and state facilities, how much money can be deposited and how often, what items are typically available, how commissary functions as informal currency inside facilities, and how to send money efficiently using approved services. The practical knowledge here comes from people who lived inside and know firsthand what a well-funded commissary account means to someone doing time. See also our sections on Money Transfer, Send Inmate Money, and Prison Food.

Subject: Commissary
Commissary pricing for basic clothing items like socks, boxers, and t-shirts is generally comparable to what you would pay at a store like Walmart or Target. The markup is not dramatic and the commissary is not designed to be a profit center the way a retail store is. It is meant to provide inmates access to necessities at reasonable prices. That said, pricing varies by facility and by the vendor contracted to run the commissary operation. A pair of socks at...
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Subject: Commissary
InmateAID works perfectly for all incarcerated individuals. The services that are available are extremely reliable. If you have a specific concern about a service for a county jail, please feel free to write back and we will do our best to give you an accurate answer.
Subject: Commissary
Inmates do NOT have access to the Internet. There are no computers to the outside world. There are however some email programs in various places like federal prison where the inmate can pay-per-minute to send and read emails. It is on about a 2-hour delay and is very expensive but it does work well. Inmates are strictly prohibited from the use of a cellphone. Cellphones are considered dangerous contraband and carry a punishment of up to an extra five years in...
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Subject: Commissary
Yes, but you will not be able to hand it to him. You will be able to make a deposit into his trust account for use at the commissary in the lobby of the visitation area.
Subject: Commissary
Inmates must make an outbound call to you. They place your number on their call list and can direct dial you - as long as they have money on their TruLinks account. If you want to verify the location of your inmate, you can go online to: bop.gov/iloc2/LocateInmate.jsp
Subject: Commissary
Welcome. Commissary prices vary by facility and change over time, but here is a realistic ballpark for common items based on what inmates typically report across federal and state facilities. Basic hygiene items are usually provided by the facility at no cost, though the quality is minimal. This typically includes a small bar of soap, a basic toothbrush and toothpaste, toilet paper, and in some cases a disposable razor. What the facility provides keeps someone functional but not comfortable. Most inmates...
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Subject: Commissary
Inmates do not have access to the Internet. There are however a few services that specialize in sending commissary packages to inmates - loved ones on the "outside" can order online and these nice baskets are delivered to your inmate.  Inmates normally order their commissary "inside" once a week and if there are no package services available that would be the only way for them to shop for things not provided by the institution.
Subject: Commissary
Yes. If you know you are heading to jail and do not have family or friends on the outside who can put money on your books, setting up funds for yourself ahead of time is absolutely something you can do and it is smart planning. The process depends on which facility you are going to and which vendor they use for commissary deposits. Most jails and prisons use a third party provider like JPay, GTL, Access Corrections, or TouchPay to handle...
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Subject: Commissary
Prison televisions typically cost between $175 and $250 depending on the facility and available models. They are purchased through the commissary and delivery times vary by facility, but most inmates receive their TV within one to two commissary shopping cycles after placing the order.
Subject: Commissary
Understanding what counts against the $320 monthly commissary limit at Fort Dix helps families plan funding more effectively and ensures the inmate has access to both the goods and the communication services they need without one cutting into the other. Physical items purchased through the commissary, including electronics like radios and headphones, clothing items like sneakers, food, hygiene products, and other approved goods, all count toward the monthly cap. These purchases are tracked within the commissary system and spending stops once the...
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