No, absolutely not! The company that claims that is simply taking your money. The ONLY way to get a discounted call, is to have a phone number matched to the lowest rate that the phone carrier at the correctional facility has a contract with. Bradford County Correctional in Troy PA uses a company called Global*Tel Link (not to be confused with the company with a similar sounding name Globaltel) and all calls must go through them and pay them directly. No one else can

Lassen County Jail has a contract with Securus. You have to use them for all calls, we are not replacing them. BUT, they have two sets of prices and depending on your current number, the calls will be $18.78 per 15-minutes OR $3.15 per 15-minute call. If you are paying the crazy-high rate, we can certainly help you. Once you get the number from us, enter it when you put money on your Securus account (or if your inmate can but phone

If you are trying to see your inmate's call history or how their money is spent on the inside, you are not entitled to it. The inmate's business is private and unless they decide to share it with you, it will remain that way.

No, inmates cannot receive calls, whatsoever. If it is a true emergency, please call the facility and ask to speak with a counselor or case manager, they will somehow get the message to your inmate.

The phone prices are different at every facility. Without knowing the facility, we cannot guess. What you should do is email us (aid@inmateaid.com) your telephone number and the inmate's location. We will give you an honest estimate of the best way to set up your phone account. We can save money in about 75% of the cases. Check with us before you sign up.

Depends on where your inmate is incarcerated. In federal the phones turn on at 6am and off at 9:30. In county, they are available as long as the inmate is not locked in their cell which are normal waking hours. In state, it's almost unlimited as there are phones available in most cells.

The InmateAid phone line is matched to the lowest tariff at the facility your inmate is housed. You still fund the account as there is only one carrier. A call from your inmate may now cost $6.00 per 15-minutes, if there is a lower rate, we get you a number that will get it. If there are no savings, we do not issue a number. For the tens of thousands that do use it every month, the IA fee is covered

(we answered you directly earlier today via email.) this isn't a gimmick, it's just smart. we aren't replacing the phone carrier or suggesting we do. The InmateAid phone line is matched to the lowest tariff where your inmate is incarcerated. You still fund the account as there is only one way to get calls, and it's through a monopoly carrier that set the rates without a competitor. For instance, a call from your inmate may now cost $6.00 per 15-minutes, if there is a

Here's how it works, your number is attached (by forwarding) to a number that gets the best price at your particular prison/jail. It may be dialed by two inmates, but you will get all the calls coming to the new number. So, if you give it to two inmates, they both may call you. However, they cannot call more people than you.

Yes, but you should email us your telephone number so that we can check it to see if there are savings or not. It's good for about 70% of the population, but some phone numbers have no savings.