If your inmate is moved to a different prison, you do not lose the phone service you already paid for. All you need to do is contact InmateAid with the new facility information. Once they have the updated location, they will assign you a new local number that matches the rate center for that facility. This is what keeps the calls at the lower local rate. There is no additional charge to switch the number when your inmate
Read moreMany of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the return address on the letters which are to the InmateAid corporate offices in Florida. We receive the letters on your behalf, scan them into your My Account section and notify you by email that they are waiting for your review. There is a charge of $1.49 for this service. The people that use this service like the security and privacy
Read moreThe phone system should be the same in Allenwood as in almost all of the federal facilities. The inmates use Trulinks which is monitored and maintained by the BOP. Inmates have an internal, closed computer system that controls the inmate accounts: commissary, Corrlinks email and the telephone system. Loved ones from the outside fund this account centrally through Western Union. The inmate moves the money between the services at their discretion. During the holiday time (Nov & Dec) inmate get
Read moreNo. Inmates are released when their sentence is served, and that date falls on whatever day the calculation lands on. There is no policy at Kirkland Reception and Evaluation Center or at any other facility that holds inmates until the first of the month if their actual release date falls earlier. The release date is calculated based on the sentence length minus applicable good time credits, and that result is a specific calendar date. If that date is the
Read moreHappy Holidays Teri! Your letter had to have a corresponding inmate for the services (letter or phone) to work. Just having their name and facility is enough for the whole system to sync together. There is no definite way to know if the letter is received. We do not have a verification system in place but we do know if it gets returned to us. In that event, we investigate the reason and notify you of your options going forward.
Read moreYou pay $19.95 for the local telephone number that comes with 300 long distance minutes or 1000 long distance minutes. There is nothing on the site that mentions "unlimited minutes" and any site that does, usually has other fees for things you won;t know about until you are billed for them. There are no complaints about InmateAid andthis service and as long as you know that you have to use the prison telephone company with your local line, you will
Read moreYes, you can send care packages to an inmate, but it’s important to follow the specific guidelines and regulations set by the correctional facility where your loved one is housed. Here’s a detailed overview of the process to ensure a smooth and successful delivery: 1. Use Approved Vendors: Most correctional facilities only accept care packages from authorized vendors with whom they have partnered. Popular companies like Access Securepak, Union Supply Direct, iCare Gifts, and Walkenhorst’s offer a
Read moreIf your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the return address on the letters which are to the InmateAid corporate offices in Florida. We receive the letters on your behalf, scan them into your My Account section and notify you by email that they are waiting for your review.
Read moreWe estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way.Please be patient, if the ID number and facility are correct we are
Read moreThe delays during holiday times are normal but they are not usually too long. Normally there are longer delays once inside the mail room as the staff reads all the letters and decides what gets handed out and what gets rejected. As long as your letter has the correct inmate ID number and the correct facility and does not contain content relating to what they deem to be unacceptable, you'll have no problems. But be mindful that prison makes their
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