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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

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Subject: Commissary

There are no current online services for Cuyahoga County Jail, they only accept money for an inmate "in person" - you can't even mail in a money order.  This is not a normal practice, usually Western Union is available for putting money on the books for inmates.

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Subject: Send inmate mail

Letters sent through InmateAid are dispatched the same day you create and submit them. From there USPS delivers to the facility within 2 to 3 business days in most cases. Arrival at the facility and arrival in your inmate's hands are two different things. Once mail reaches the facility mailroom it goes through a screening process before being distributed to housing units. Mailroom staff open every piece of incoming mail to check for contraband. This is standard procedure at

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Subject: Inmate phone calls

If your inmate is trying to dial the new number and cannot get through, the line itself is most likely working fine. The issue is almost always on the facility's calling system end, and it comes down to how the inmate's phone account is funded. Here is how the service actually works. InmateAid does not replace the jail's phone system. What we do is provide you with a local phone number that routes to your regular phone. The purpose

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Subject: Commissary

Any money deposited in your commissary account that goes unused is returned to you upon release. 

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Subject: General prison questions-terminology

Two separate questions here and both have practical answers worth knowing before you go in. Books from outside Your boyfriend cannot bring you a hardback book during a visit. In person visitors are not permitted to hand deliver books, mail, or any personal items directly to an inmate at most facilities. Books must be sent by mail directly from the publisher or an approved retailer. Amazon fulfilled directly by Amazon and publishers sending directly to the facility are

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Subject: Visitation

In many facilities, inmates are not released on weekends, even if the scheduled release date falls on a Saturday or Sunday. Instead, the release is usually moved to the next business day, most often Monday. That said, policies are not identical everywhere. Some facilities do process weekend releases, but it is less common due to limited staffing and administrative schedules. In your situation, if his release date shows Sunday, May 19 at 8 AM, there is a strong possibility he

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Subject: Send inmate mail

If you cannot find your inmate yet, it usually means one of two things: either they have not been entered into the system yet, or their profile has not been created on InmateAid. After someone is booked, it can take a few hours to a few days for their information and inmate number to appear in official databases, depending on the facility. If you still cannot locate them, you can: Try searching with different name variations Check the

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Subject: General prison questions-terminology

Finding clemency help in Texas can be challenging, especially since many national programs do not handle state-specific cases like Texas. One organization you can look into is the Innocence Project of Texas. They focus on wrongful convictions, so they may not handle every clemency request, but they are a reputable starting point and can sometimes guide you in the right direction or refer you to appropriate resources. For clemency in Texas, it is important to understand that applications go

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Subject: Send inmate mail

What you are doing, writing every single day, sending supplies, being the sole source of support, is exactly right and it matters more than you know right now even if it does not feel that way. Before you write her off please consider what those first 18 days actually look like from her side of the wall. The first days are the hardest Unless you have experienced incarceration yourself it is genuinely difficult to understand what the

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Subject: Inmate phone calls

Yes, inmates at Butler County Prison in Pennsylvania can make international calls through the facility's contracted phone carrier. However the rates for international calls through prison phone carriers are significantly higher than domestic rates and can come as a shock to families expecting a manageable phone bill. The international rate problem Major prison phone carriers including Securus, GTL, and ICSolutions offer international calling plans, particularly to Latin American countries. The rates for these calls can reach $1.00 per

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