Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls

Yes, as long as you can wrap your head around the fact you are paying two companies to get the calls cheaper. We can save folks money in 70% of the situations. If you speak to your inmate more than once a week, this is probably for you.

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Subject: Offender phone calls

InmateAid does not replace the prison phone company. Our Discount Phone Service works by using software to compare inmate call prices for all of the 25 or so prison phone carriers against all possible tariff scenarios. In 80% of the cases, a change in phone number will reduce the calls by up to 90% (usually 40-50%).  Some prisons use a system where the LOCAL line is the lowest price. So if you are not local, your calls will be 3-4 times more

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Subject: Offender phone calls

If you think you are paying too much for the calls, you should definitely look into an InmateAid Discount Line. If we cannot save you money, we refund the fee - no questions asked. Or, email us your phone number and the prison or jail where your loved one is incarcerated and we will give you an honest estimate before you buy. 

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Subject: Offender phone calls

Yes, per line for the county, state and ICE facilities ($19.95), and only $5.00 for a federal line (300 minutes)

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Subject: Offender phone calls

No, inmates cannot receive incoming calls - they must call you

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Subject: Offender phone calls

You have to know who the phone carrier is at the facility. You set up an "advance pay" account. IF your calls are more than $3.00 for 15 minutes, InmateAid's Discount Phone Service might be worth checking out. If we cannot save you money, we refund the transaction.

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Subject: Offender phone calls

Federal inmates are allowed 300 minutes per month (400 mins Nov & Dec) - outbound calling only. They are 15-minutes each and are paid for from their Trulincs account (which can be funded by outside people or through the job they have inside). The calls are either SIX cents per minute (local) or TWENTY-ONE cents per minute (long-distance). InmateAid can get you a local line for almost all federal facilities for only $5.00. You save $45 per month!!

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Subject: Offender phone calls

Let us know the name of the facility and your phone number - we will give you an honest estimate of the savings before you buy

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Subject: Offender phone calls

You will have to let them know. We offer a free letter to notify the inmate of their new number, email us and request a coupon code.

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