The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 4pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status

They most probably not forward the mail. Please send us the information regarding their new location and we will make the changes on the website and resend the letter for you at no charge. Please email us at aid@inmateaid.com

Not likely. If you would send us the new address we will resend the letter for you at no charge.

No, but if they have money they are responsible for buying stamps and letter writing materials. If they have no money, indigent inmates are provided writing material and stamps by the institution.

The only way you will know if they received it is when they respond, unless the letter is returned to us - in that event we will investigate the reason and notify you of your options. It's rare but sometimes the facility is wrong or the inmate ID is missing. These are all correctable and we do so at no charge.

Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your

we do not have selection advice. the site is not engineered perfect for what you are trying to do. you can find an inmate through the news or research that you find interesting or more and then set up an Inmate Profile on our site (or have us do it for you) and them you can start communicating from anywhere, anytime. people often write famous inmates like OJ Simpson, Aaron Hernandez, Jodi Arias and many others.

Yes. Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid.

The mail is processed immediately upon purchase. We estimate that it takes 2-3 business days to reach the facility mail room. Once there, the staff opens and inspects all postage before deeming them ready for distribution to your inmate at mail call. We mail thousands and thousands of letters with very few problems. If your inmate's ID number and location are correct we are confident that they will receive it.

Your inmate will let you know that they received the mail from you. If there are any problems and the letter gets returned, we investigate the reason and let you know your options. In most cases, a remail will be done at no charge with the correct information that was missing to cause it's rejection. The mail is processed immediately upon purchase. We estimate that it takes 2-3 business days to reach the facility mail room. Once there, the