Inmates do not have internet access. Our service converts your message into a printed letter and gets to your inmate through the US Mail. Inmates may write you back to your address or to ours. If they send it to InmateAid, we scan it into your account and email you of it's there.

Mail is considered sacred in the penal system and even inmates in solitary confinement, administrative hold or the SHU are able to receive and write letters in any amount at any time.

You can send anything but straight nudity, drugs in the picture, weapons in the picture or tattoos. Sexy pictures like lingerie and/or bikinis are not a problem. Make them tasteful and they will all be allowed.

It gets there within 2-3 business days at the latest. The part we cannot control is the delay that sometimes happens at the facility mail room level (for a variety of reasons).

No, the facilities do not notify us when the recipients actually get the mail handed to them. We only know if it is returned. In that event, we investigate the reason for the return and most often it's either a missing inmate ID number or the wrong facility chosen when the inmate profile is made. Be patient, there are delays for all correspondence in these facilities that we have no control over.

You will need their full legal name and their inmate ID number for them to receive mail. You may call the institution and ask to speak with a secretary of a counselor.

NO, envelopes are provided, stamps may be purchased at commissary. If you inmate does not have money on their books, there is a provision for indigent inmates where stamps and letter writing materials are available.

The Inmate Response Letter Service is $1.49 based upon the letter that is received in it's entirety, to be paid by the recipient. If the inmate mails more than four pages, there is another PDF File created which is a separate charge. As long as the letter is four pages or less, then it's a single charge.

No, they are sent through the US Postal Service

Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your