If the inmate ID number and facility are correct we are 100% reliable for all services. Mistakes occur with incorrect information. In the event that a mistake happens, and they certainly do we will correct it at no charge.

We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none

That is why InamteAID's letter service is so widely used - the address on our mail is our office in South Florida. If you do not have the return address the mail will likely get returned unopened.

Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your

We only know there is an issue is when mail is returned. The delays that occur inside a prison are unexplained. We have a great track record but lousy explanations why it takes longer than usual sometimes because the mail room personnel will not tell us a reason. The only way you will know if they received it is when they respond, unless the letter is returned to us - in that event we will investigate the reason and notify

Inmates like all sorts of messages. It depends on your relationship with them. The subjects are limitless, like current events, what you are doing, you can work on aspects of your relationship that need attention and of course pictures - LOTS of pictures. You can send just about as many [pictures](https://www.inmateaid.com/letters) as you's like through our website. Please let us know if you would like a coupon to try it out!

If they are in federal prison, you can email them for free but the inmate is charged by the system for the minutes they are on the email program whether reading incoming emails or writing outbound emails. The charges are deducted from their commissary account. The program is called Corrlinks. For other prisons, there are no free services - there is always some form of charge whether it be on the side of the inmate or the side of

You will be notified immediately upon receipt, via email, that your inmate has sent you a letter. We scan and upload it into your account for retrieval.

There is no verification by the jail of the receipt of incoming mail. We only know if the letter is returned. If that occurs we investigate the reason and give you options as to what solutions are available. Sometimes a simple remail works, other times there are missing ID numbers, the inmate got moved or the wrong facility was selected - regardless of the reason will resend the letters at no charge.

Letters are processed immediately upon entry unless after 6pm on Saturday, those letters will process Monday morning. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We make