Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Sending mail inside

Inmates have no access to the internet, however there are some facilities that allow inmate email. This is not an "open internet", but a closed system where all email correspondence is on a 2-3 hour delay and everything is closely monitored.

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Subject: Sending mail inside

You cannot call the inmate, the inmate has to initiate the calls. If you want to write her, you can get a paper and pen, envelope and stamp...make sure you have the correct mailing address. And of course, if you are pressed for time, the InmateAid app makes it VERY easy and if you are going to write a lot, the package cost comes out to less than a dollar (including the 58 cents per stamp)

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Subject: Sending mail inside

The user types the letter on the computer or cellphone and uploads some pictures... each of them requires a single credit. the packages come in 6-20 credits and are easy to use.

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Subject: Sending mail inside

This one is a slippery slope. The correct way of going about it is to ask for permission from your wife's warden or even your probation officer (assuming you are on paper now). If they will not grant it, you risk re-offending by going around the rules like using a different name... if they catch on, it'll be a problem for you both.

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Subject: Sending mail inside

sure, letters are great... so are pictures, but they cannot contain any nudity or they'll be sent back.

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Subject: Sending mail inside

The letters are printed by an automated machine process as delivered by software that the user initiates when buying a Letter or Photo Package. Each credit is good for a US Postal mail piece sent to the prison or jail where your inmate is incarcerated. There is no confirmation from the US Post Office, but their track record is pretty good. If the letter comes back for any reason (InmateAid's return address) we find out why and resend it at

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Subject: Sending mail inside

purchase the two smallest packages to start. if they are going to be in there for a minute, you can always get the bigger package later on. thanks for writing in!

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Subject: Sending mail inside

Yes, inmates are always allowed to receive postal mail, even during evaluation periods

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Subject: Sending mail inside

Log into your account. Go to your Account Dashboard. Click on Letters to Inmates and bring up the text box. Type out your letter and "save" your work. Then Click on Send Letter and the software sends this order to the fulfilment house for mailing. All letters are mailed the same day except for Sunday and holidays.

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