Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Sending mail inside

sure, letters are great... so are pictures, but they cannot contain any nudity or they'll be sent back.

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Subject: Sending mail inside

The letters are printed by an automated machine process as delivered by software that the user initiates when buying a Letter or Photo Package. Each credit is good for a US Postal mail piece sent to the prison or jail where your inmate is incarcerated. There is no confirmation from the US Post Office, but their track record is pretty good. If the letter comes back for any reason (InmateAid's return address) we find out why and resend it at

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Subject: Sending mail inside

purchase the two smallest packages to start. if they are going to be in there for a minute, you can always get the bigger package later on. thanks for writing in!

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Subject: Sending mail inside

Yes, inmates are always allowed to receive postal mail, even during evaluation periods

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Subject: Sending mail inside

Log into your account. Go to your Account Dashboard. Click on Letters to Inmates and bring up the text box. Type out your letter and "save" your work. Then Click on Send Letter and the software sends this order to the fulfilment house for mailing. All letters are mailed the same day except for Sunday and holidays.

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Subject: Sending mail inside

Look them up and reintroduce yourself in a letter. I guarantee you they will love hearing from you and it will make their day.

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Subject: Sending mail inside

4" x 6"

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Subject: Sending mail inside

No, the inmate sends the mail to the InmateAid address for your behalf. The incoming mail is scanned into your account and you are notified that there is mail. The charge is $1.99 for the service. Many people like the ability to communicate without sharing their home address.

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Subject: Sending mail inside

YES, the InmateAid Letter Service sends YOUR actual postage mail and photos to the prisons and jails using OUR return address. It is super-easy to use, convenient and reliable since 2012. Robust packages start at only $8.00.

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Subject: Sending mail inside

Things have changed since COVID. What used to be cool in 2019 doesn't fly in 2021. We advise calling them at 209-525-5630 and asking what is allowed now. 

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