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yes, eyeglasses are permittedRead more
It's a very good question, you'd think that it would keep them calm. I would have loved to get pics like that. BUT, as you already know, they will send them back. We have people try every day to send nude pictures but they never get through... to ANY facility.Read more
Absolutely, 100% as long as you have the correct facility name and the inmate's ID numberRead more
This happens from time-to-time as inmates get moved and people make mistakes. The jail staff most likely will not forward the mail, they will send it back. If this happens simply contact our customer service reps (email@example.com or 866-966-7100) and they will make the correction for you and resend your entire order at NO CHARGE. You don't need a reason, just let us know what the new location is and we will resend it.Read more
Very easy do to from your phone - Click hereRead more
Yes, it is 100% reliableRead more
Inmates may not receive calls. They may receive mail or visits, but not a call from you. If you would like to try out postcard service, you can request a coupon via email and we will let you have the first one for free.Read more
It is perfectly safe to write an inmate, especially through InmateAid. When you use our service, there is no disclosing your location via return address. All correspondence uses the InmateAid corporate office address. You can write and not worry that the inmate has any personal information other than what you put in the letter.Read more
There is no limit to the number of photos that may be sent into most facilities, but since we don't know where your inmate is incarcerated, we would recommend calling the institution first and find out if there are any limitsRead more
Yes, inmates may receive Christmas cards, however, the store-bought versions are becoming disallowed as the fancy artwork often includes sparkles and raised lettering that the prisons will NOT allow. InmateAid has made sending Greeting Cards into federal, state and county facilities easy and legit. Go to the holiday selection page and for only $0.99 each, your inmate will have a beautiful card that they will receive at mail-call with your loving message.Read more