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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Inmateaid website questions

The InmateAid Wallet allows members to participate in special offers where the Wallet balance will have more purchasing power than if you didnt have the Wallet. Look for valuable details coming soon in your email or text message. 

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Subject: Release questions

The process is simple. You wait in the parking lot and he comes out to you. There is no check-in process, no paperwork for you to complete, and no reason to go inside the facility. Release processing happens entirely on the inside. Staff complete the discharge paperwork, return his personal property, issue any remaining account balance, and walk him through the final administrative steps before he is released. When everything is finalized he walks out the door and you

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Subject: Inmate transfer

Your son is currently at FTC-Oklahoma City. This is normally a place where inmates in transit stay over when there is crowding. Our site updates the federal inmate location every week.

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Subject: Sex offenders

Visitation rules for inmates convicted of sexual offenses, particularly those involving minors, are among the most carefully regulated in the correctional system and vary significantly by facility, state, and the specific nature of the conviction. In general, adult family members who are not minors and who pass the standard background check can often still visit, including siblings, depending on the facility's policies and any specific conditions attached to the sentence or supervision order. However, contact with minors is almost

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Subject: Arrest record search

Contact the Clerk of the Court in Cullman County. That office maintains all criminal court filings, including cases from that period, and archived records from a domestic violence arrest in 2009 or 2010 should still be on file. Court records are public in Alabama, so you do not need a special relationship to the case to request them. When you call, give the clerk's office your ex-husband's full legal name and an approximate date range for the arrest. They

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Subject: Inmateaid website questions

"Letters from Inmates"... if you have mail from an inmate, we scan it and send you an email with a link to the letter. If you cannot find the email , log on to oyur account and go the the My Account dashboard and the link Letters from Inmates is where you will find them.

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Subject: Bail & bond questions

Yes, it can be done remotely, though it requires a bail bond company willing to work with you by phone and accept your payment electronically or by credit card rather than in person. Bail bond companies operate locally in the county where the arrest happened, not in your city. Start by searching for licensed bail bondsmen near the jail, not near you. Call a few and explain your situation. Most experienced bondsmen handle out-of-town family members regularly. They can

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Subject: Work release

The answer is that they can and sometimes will test work release inmates everyday - before and after their shift.. 

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Subject: Inmate phone calls

Do not wait. Switch over as soon as possible because the two services work together rather than replacing one another. InmateAid does not replace your GTL account. Your GTL account stays open and the balance remains available. What InmateAid does is provide a different number for your inmate to dial that triggers a lower rate on the GTL system. The calls still run through GTL and still draw from your GTL balance, but at a significantly reduced per-minute cost

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Subject: Inmate phone calls

You may use your cell phone in most cases. The phone service is run by ONE company at any one facility. The companies that provide service win a competitive bid contract for 3-4 years. THEY are the ones that set the pricing and the rules in conjunction with the jail or prison. It used to be that you needed a land line to receive calls from the inmate. Now, with everything revolving around the smartphone, the rules have changed. BUT,

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