Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Sending mail inside

Inmates appreciate people writing to them and sending them pictures. Some people LOVE writing to inmates that have recently been in the news. It can be fun to have a famous pen pal who writes back. There are thousands of inmates in our system - make a new pen pal!

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Subject: Sending mail inside

Mail continues even during lockdown. Federal prison camps are not "terrible" when it comes to prison life, even during a lockdown. Most probably visitation is suspended and maybe phone privileges or commissary. There must have been some rules violation that is creating this mass punishment but in the camps, they rarely last a long time.

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Subject: Sending mail inside

Absolutely. In fact, the best thing you can do for someone in segregation is to fill their days with plenty of stuff to read. Letters and photos keep them connected - but books, magazines and newspapers will bridge that gap of no outside contact.

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Subject: Sending mail inside

The sketch pad will probably need prior written approval from the prison - sending blank computer paper will be fine and YES he will be able to bring these possessions home with him.

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Subject: Sending mail inside

You have registered as a user, but you need to register your inmate here, too for them to appear in our listing. If you do not have their number, give us the information and we will try to locate as much information as we can for you. Full name, DOB and state would help.  Once you have this set up in the system, when you use our letter writing service, we do all of the addressing to the prison with

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Subject: Sending mail inside

The packages from third party sellers (and are considered "publishers") have their return address label with the Amazon logo - it will definitely make it into the prison/jail. Do not spend the money on Fedex because that will certainly get rejected (unless it is legal mail).

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Subject: Sending mail inside

InmateAid has a service where the inmate can respond to your letter.  We receive many letters to our members who have kept their address private.  We scan the inmate letter and upload it into your account.  We charge $1.49 to retrieve the letter.  It has created a "pen pal"-like community - you can write somewhat anonymously and the inmate has a way to stay in touch, however you control the situation with InmateAid being in-between.

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Subject: Sending mail inside

You will only know that your inmate has received your letter when they tell you by telephone or by return letter. There is no verification process. Prisons consider mail a sacred item that represents a connection to the outside world. Prisons are sensitive to an inmate’s rehabilitation and as such feel strongly that correspondence is critical to that end. We have a strict policy, in the event that a letter gets returned to us, we effort to locate that inmate's

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Subject: Sending mail inside

You will have to create a "Personal Inmate Page" with your inmate's information, their inmate ID # and the facility they are incarcerated in. Once that page is created, you will then be able to click a button "Send Letter" and process letters and photos right there.

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Subject: Sending mail inside

Once you have selected an inmate from "Search Personal Inmate Page" - you are then taken to their Personal Page - at the top of their profile, there are two buttons, one says "Send a Letter", the other "Follow Inmate". If you follow inmates, you can then interact with them via InmateAid where you can write them and they can write you back through our Response Service - sort of like a Pen Pal feature, especially if you do not

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