Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Website function questions
yes, it works for every jail and prison in the US
Subject: Website function questions
Yes, and we have a great service called Letters from Inmates that allow the inmate to use the InmateAid address to receive your mail without giving out your physical address. There is a section located on your Account Dashboard where incoming inmate mail is placed for your review.
Subject: Website function questions
"Ex-inmates" answer these questions - we are released and have a great job working for InmateAid. of course it is legitimate, there are over one million people on this site every month - saving money on inmate calls, and communicating in the only ways possible (postcards, letters, photos, greeting cards).
Subject: Website function questions
Usually within a few hours. You will receive an email and you can find the answers in your Account Dashboard as well
Subject: Website function questions
The inmate can reply at no cost to them except for the cost of the stamp
Subject: Website function questions
Not unless they have an illegally hidden smartphone inside. The site is not in communication with the inmates.
Subject: Website function questions
Click on this link: https://www.inmateaid.com/members/inmates/new to create an InmateAid Inmate Profile
Subject: Website function questions
We will resend it to the new location for you at no charge.
Subject: Website function questions
Yes, it is called Inmate Response Letters in your Account Dashboard.
Subject: Website function questions
Anyone can create an inmate page to communicate with them using the InmateAid app platform. There is NO charge or cost of any kind to add an inmate. Most of the inmate page data is added by InmateAid from the various facilities across the country