You can create an inmate profile yourself. It's easy to do if you know where they are incarcerated. Once that is in the system, all the inmate services would be available to your inmate and you.
https://www.inmateaid.com/ask-the-inmate/the-inmate-i-39-m-trying-to-link-with-was-not-listed-when-opening-my-inmate-aid-account-so-what-now-do-inmates-have-inmate-aid-accounts-and-if-he-39-s-not-listed-will-inmate-aid-still-work-for-me#answer
Accepted Answer Date Created: May 12,2021