When an inmate is in segregation, their privileges are restricted, but they are not completely cut off from communication or support.
Your fiancé will still be able to receive certain InmateAid services, even while in segregation:
Letters and photos:
You can continue sending letters and photos without any issue. Mail is still delivered to inmates in segregation, although it may take a little longer to be processed.
Books and magazines:
You can send approved books and magazine subscriptions. These are often allowed and can be especially helpful during segregation since inmates spend more time alone.
Phone calls:
As you mentioned, phone access is usually restricted while in segregation. This means services related to phone calls, including discount phone services, will not be usable until those privileges are restored.
Visits:
Contact visits are typically not allowed, and in many cases, visitation is either suspended or limited to non contact visits depending on the facility’s rules.
The most reliable way to stay connected during this time is through letters. Consistent mail can make a big difference, especially when someone is in segregation.
Once he is released back into general population and phone privileges are restored, you can then take advantage of call related services again.
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