Due to the Coronavirus, our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Just thought of a question?

Have a question?

Subject: General prison/jail questions
You may log onto your account using your User email and password. In the left hand column click on Inmate Profiles. Then click on the Profile link. Scroll down to the bottom that says “ID Number” and make your change. When you are satisfied with your result, enter Save and you are done!
Subject: Sending mail inside
All letters and photos are delivered daily by US Mail. It will take one or two days but please be mindful that the prison staff will open every piece of mail for contraband. Therefore, the actual delivery date that it makes it to mail call depends solely on the prison staff.
Subject: Sending mail inside
InmateAid sends letters daily through USPS, you get notification in your member account the moment they are mailed. Inmates do not have access to the Internet and can only correspond through the mail with stamps they buy at the prison commissary
Subject: General prison/jail questions
Yes they can, don't forget to add Curves to that list. These are probably the most popular among inmates. InmateAid has a great section called "Send Magazines" with these very titles (and 100s more) to click on and send them directly to your inmate at discount prices.
Subject: Sending mail inside
If you have researched the inmate's name in the Inmate Locator and there is no ID #, you may send the letter without the number. There are some facilities that do not have numbers for their inmates.
Subject: Family services
FDC Miami is a tall maximum security facility in downtown Miami. The email system is called TruLinks and can be accessed by logging onto Corrlinks.com.
Subject: Family services
He should meet with his counselor or unit team manager to request the form to send earned or accrued inmate trust account money home. Depending upon the facility he may get his balance in cash or on a debit card upon release, too. Every prison system is different, have him find out the rules.
Subject: After prison services
Please contact us directly through aid@inmateaid.com with the specific program you are looking to use. Some of what we have designed are not fully posted yet but we have the resources to send your inmate in the right direction.
Subject: General prison/jail questions
Inmates are tested for tuberculosis every year but are NOT tested for sexually transmitted diseases. There are provisions of disclosure where the admittance staff will interview the inmate and ask if they have HIV or hepatitis so as to know if the inmate will need special medical treatment.
Subject: General prison/jail questions
Friends and family members can follow an inmate to stay connected via posts by the manager of the account. Visitation updates, pictures and wish list items are posted for the benefit of the people who wish to help the inmate they follow.