Basic Facility Information

Etowah County Detention Center (ICE)'s basic information for you, and their direct contact number: 256-549-5410, 256-549-1444

This facility is for adult inmates.

Etowah County Detention Center (ICE) - Immigration Detainee Locator

The Custody Section is responsible for inmate and detainee custody and care from initial intake until release. The Custody Section serves as liaison to the Courts for scheduling inmate court appearances and to Patrol for transportation to and from the Alabama Department of Corrections.

The Custody Section day time team is led by supervisor Sgt. Barry Smith.  He may be reached directly by telephone at 256-439-3487. 

The night time teams are led by supervisor Sgt. Clara Reaves and supervisor Sgt. Dwight Fuller. They may be reached directly by telephone at 256-439-3487.

Phone: All inmates and detainees can make outside calls to family and friends.  No incoming calls can be received. 
Each inmate will be given access to the telephone upon the completion of the booking process. Telephones for private use are located in each housing area.

In order to make personal calls, phone cards are sold from the commissary. Pro Bono phone calls may be made from unit phones. These are free calls for ICE detainees. The procedure for making these calls, along with a list of available numbers is listed in each unit.

All telephone calls, local and long distance, are collect and three way calls are prohibited.

Inmates and detainees may not take more than 20 minutes per call. They may not make more than one call in a row if another inmate/detainee wishes to use the phone.

Booking Unit

Booking is the entry and exit point of the Detention Center.  In booking, all who enter are first searched.  The belongings of the inmate/detainee are inventoried in their presence and then secured.  Each person is interviewed concerning personal and emergency contact information.  Photographs, commonly referred to as “mug shots,” are then taken.   Through a series of identification number checks and fingerprinting, the true identity of the inmate is determined.  These queries search to determine if a person is wanted by any other law enforcement agency.   Based on the arrestee’s charges, bond conditions, probation or parole, and warrants by other agencies, determination is made if the person can be released.

For those not eligible to be released, further checks are conducted to include: medical and mental health needs, initial security classification and housing unit assignment.  When appropriate, additional search of inmates may be conducted prior to detention center clothing being issued.  A shower is located in the changing room and may be used by the inmate.  Personal clothing is inventoried along with other property and placed in property storage. Inmates/detainees with cash at the time of booking place their money into a kiosk which creates an account that can be used to purchase items from the detention center.

Housing Units

Once the booking process is complete, the person is then escorted to one of ten housing units.  Within the minimum and medium custody housing units, there are no barriers separating detention deputies and the inmates/detainees.  This type of detention center management is known as direct supervision.

According to the National Institute of Corrections, this design allows staff to interact continuously with inmates in the housing units, actively supervising them to identify problems in their early stages.  Detention deputies utilize basic management techniques to prevent negative behavior and encourage positive behavior.  This allows staff to maintain direct control of the housing unit and establish a professional supervisory relationship with inmates.

In special management and maximum security housing units, inmates/detainees are often separated from others housed in those units.  In these housing arrangements, detention deputies monitor the activity of the unit indirectly through security glass and video surveillance.

The Program Section is responsible for facilitating a wide range of inmate/detainee programming.  Courses, sessions, and projects involve educational, therapeutic, religious, social, recreational, special needs, and community service activities.  Each member of the Program Team specializes in a unique subject area to better facilitate programing in their area of responsibility.  Regularly, over one hundred and twenty five volunteers from educational, religious, and civic organizations give of their time as part of the Programs Team.

The Program Section is lead by supervisor Sgt. Allen Weston.  He may be contacted directly by e-mail at aweston@etowahcounty.org or by telephone at 256-549-2194.

Substance Abuse Prevention Program

In mid 2004, Dr. Scott Hassell, Chief Deputy of Detention, began the Substance Abuse Prevention Program (SAPP) inside the Detention Center. Since its inception, it has diverted over 1500 individuals from the Alabama Department of Corrections.

This single act has saved Alabama's General Fund millions of dollars at zero additional cost to the taxpayer (by using existing resources). In the past few years, the program has grown to serve males and females, includes a work release component and has created a partnership with: Court, Aftercare, Community Corrections, CRO, local industry and countless others. We hope to serve as a model of how government and private sectors can work together to solve problems that face our community.

SAPP is a "Therapeutic Community" based program that uses the "Living in Balance" recovery and other scientific based curriculum to effect change in the participants. The program is a minimum of 26 weeks, but may be extended based upon the participants' performance and involvement. Due to the high demand for the program and the limited resources, we currently only accept court ordered persons from courts of the 16th Judicial Circuit.

Influence Program

In partnership with Keep Etowah Beautiful Inc., the Influence Program started in 1993.  Supervised by a detention deputy, inmates daily walk the roadways of Etowah County picking up litter and other debris.  Inmates selected for the Influence Program are nonviolent offenders who volunteer for the job. After a background check, they are approved by jail administration. 

Therapeutic Recreation

Therapeutic recreation is a service that provides recreation activities to individuals within the detention center to improve or maintain physical, mental and emotional well-being and help reduce depression, stress and anxiety.

Recreational activities help participants develop basic motor functioning and reasoning abilities, build confidence and socialize more effectively. Activities may incorporate arts and crafts, animals, sports, games, and competitive events.

The recreation program is based on the Adventure Programming model and is scientifically proved to meet the therapeutic needs of the participants with the ultimate goal of reducing recidivism.

Horticulture

Participants in this program are taught the various methods of producing food and other plants from the seed to harvest. Techniques include the ability to grow plants in an indoor setting as well as using tools and items that one might find in any household. This empowers and equips the participants with a life skill that can be used outside the walls of detention to channel their energies to more positive endeavors.

Aquaculture 

Through a partnership with Gadsden State Community College, a full Aquaculture program operates within the detention center.

This is an educational endeavor that teaches participants the art and science of raising fish. One technique uses simple tools that can be acquired in most countries. This allows many of our ICE detainees to be able to carry these skills back to their home country where they can raise their own fish and feed their respective communities.

GSCC Aquaculture

Puppies without Borders

Through a partnership with the Etowah County Animal control, Inmates and Detainees may participate in a program that teaches basic obedience skills to dogs that have been otherwise unadoptable. The dogs live with the inmate/detainees during the time they are in the program and they are responsible for both their training and care. The dogs are trained under the direction of a volunteer trainer. They receive obedience training, such as sit, stay, down, heel, loose leash walking, proper greetings, pay attention, and house/crate training. There is not a time limit for title training of these dogs.

For training to be considered successful, the dogs must pass the AKC's Canine Good Citizenship Test. Upon graduation of the program, the dogs are returned to the Animal Shelter to be adopted.

Renew Our Rivers

The Etowah County Sheriff's Office is working to clean up the county by joining the efforts of Renew Our River.  More than 35 inmates, from the Substance Abuse Prevention Program, spend time each April picking up trash and removing debris from the river banks of the Coosa River. 

Renew Our Rivers is an award-winning environmental river cleanup program that began as Renew the Coosa, a vision of retired Alabama Power employee Gene Phifer.  Now in its 12th year, more than 10 million pounds of trash and debris have been removed from Alabama and Southeast rivers.

Renew Our Rivers Facts

Barbering 

Barbering classes provide participants a method by which to learn the basic principles of hair cutting.  This course draws from experience from other inmates/detainees who are skilled in barbering to teach fellow inmate/detainees. The detention center setting promotes hands on practice to become proficient in the trade. 

Computer Basics 

In today's technologically demanding society, basic computer skills are a must in being competitive from employment.  This program provides participants a method by which to learn basic computer operation skills.  This course draws from experience from other inmates/detainees and volunteers who are knowledgeable in computer skills. The detention center setting promotes hands on practice for participants.

Community Outreach 

Realizing the need to "Prevent" the addiction cycle, members of the SAPP regularly reach out to schools, churches and other civic organizations to spread the message of drug prevention and sober living. For more information about this program or to schedule this group to visit your organization, contact Supervisor Sgt. Allen Weston directly by e-mail at aweston@etowahcounty.org or by telephone at 256-549-1444, extension 358.

Religious

Weekly, volunteers affiliated with various religions come into the detention center and present programing to inmates/detainees.  Accommodations are made to allow inmates/detainees to observe and participate in religious activities as they personally desire.

Volunteers

Regularly, over one hundred and twenty five volunteers from educational, religious, and civic organizations give of their time as part of the Programs Team.  All volunteers must go through an application, interview, and background investigation process.

 

 

If you need information about a detainee that is housed at this facility, you may call (256) 549-8154 between the hours of 8 a.m. - 5 p.m. When you call, please have the individual's biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (256) 549-5410 and leave the detainee's full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

 

Facility Type

Etowah County Detention Center (ICE) generally houses inmates that are serving less than a year. Inmates that are awaiting their sentence (or they are currently making appearances in court and were unable to make bail). The jail will accept inmates from the US Marshal and ICE where space is necessary. In comparison, state prison is for inmates serving lengthier sentences on crimes that are more severe in nature.

County Jails also offer and manage alternatives to jail such as work release programs, work furlough, house arrest, and private county jails where the person convicted can serve their sentences on weekends. Because overcrowding is a problem in both county jail and state prison, both systems operate a good behavior program. Those who are on good behavior can have their sentences reduced or cut.

County Jail inmates often end up having 30% to 90% of their time taken off their final sentence. State prison inmates end up serving 50-85% of their final penalty depending on the seriousness of the crime and if parole was granted at sentencing.

Custody/Security Level

The Etowah County Detention Center (ICE) is located in Alabama and takes in new arrests and detainees are who are delivered daily - call 256-549-5410, 256-549-1444 for the current roster. Law enforcement and police book offenders from Etowah County and nearby cities and towns. Some offenders may stay less than one day or only for a few days until they are released in a court proceeding, some after putting up a bond and then are released to a pretrial services caseload under supervision by the court, or are released on their own recognizance with an agreement to appear in court.

The jail is divided into "pods," each of which includes individual cells, common areas, and an outside recreation court — a space bound by towering concrete walls. All meals, are approved by a dietitian. Common area tables are made of solid steel with attached four seats. Inmates crowd around the tables playing cards or board games like chess and checkers. Inside the cells, there is only a sliver of a window allows inmates to peer out. There are two to three inmates per cell, The jail is crowded at about 90 percent capacity and this population varies day-to-day sometimes over-crowded. There are a number of people who arrive at the jail actively or recently drunk or high, or arrive with injuries from fights/assaults that led to their arrest, and/or are mentally ill with no other place for law enforcement to deliver them. This makes the intake process challenging for the jail’s staff and its medical personnel.

Inmate Locator

Etowah County Detention Center (ICE) publishes the names of their inmates currently in their facility in Alabama. Your search should start with this locator first to see if your loved one is there.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason they charge to access it.

Visitation Information

Etowah County Detention Center (ICE) - Friends and Family Visits

Unit 1:  Sunday & Monday,  9 a.m. – 1 p.m.; Tuesday & Wednesday, 2 p.m. –5 p.m.
Unit 8:  Sunday & Monday,  9 a.m. – 1 p.m.; Tuesday & Wednesday, 2 p.m. – 5 p.m.
Unit 9:  Sunday & Monday, 2 p.m. – 5 p.m.; Tuesday & Wednesday, 9 a.m. – 1 p.m.
Unit 10:  Sunday & Monday, 2 p.m. – 5 p.m.; Tuesday & Wednesday, 9 a.m. – 1 p.m.

To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.

Visitors must present a valid verifiable government-issued identification card to enter the facility.

Visits shall not exceed 30 minutes.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

Daily, 8 a.m. - 7 p.m., including holidays

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee's responsibility to contact them for an appointment.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention and Deportation Officer in charge of the facility can be reached at (256) 543-8154.

Clergy Visits

Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain's Office at (256) 549-2194.

Visiting Restrictions

  • All family or other social visits are non-contact.
  • No firearms or weapons of any kind are permitted in the facility.
  • If visitors are or appear to be intoxicated, visitation will not be allowed.
  • All visitors are subject to search while in the facility.
  • Visitors are not allowed to pass or attempt to pass any items to detainees.
  • Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Jail Visitor Conduct

While visiting the Detention Center it is expected that all posted rules and any further instructions given to visitors by the Detention Deputies are followed.
Any misconduct that is immoral or affects the order and operation of this program will result in revocation of visitation privileges. If applicable, criminal charges may be filed.
Any disruptive conduct by either party will result in the termination of the visit and may have an adverse affect on future visits.

If visitors bring children, 17 years of age or under, they are expected to remain under the direct supervision of the adult visitor so they will not disturb others.

The following items are not allowed in the Visitation Area: 

  • Weapons (guns, knives, mace, clubs, etc.)
  • Cell phones, pagers, laptops, or smart phone/wireless communication devices of any kind
  • Handbags or hand-held wallets
  • Briefcases, clipboards, notebooks, magazines, cameras or any electronic/recording or playing device
  • Food or drink

Jail Visitor Dress Code

Visitors must be properly dressed before checking in to visit an inmate. Any clothing or clothing articles that are considered inappropriate will not be permitted to be worn. Proper undergarments must be worn. Some clothing articles and accessories are prohibited.

The following dress code will be followed:

  • Shorts will be knee length.
  • No short dresses (just above the knee is acceptable)
  • Shirts and dresses must have sleeves.
  • No see-through clothing.
  • No low-cut clothing.
  • The bottom of shirts must come to the belt line.
  • No skintight clothing.

All inmate/detainee visits are non-contact and conducted by video visitation.  This system allows visitors and the inmate/detainee to see each other and communicate through a video monitor, while increasing the safety of the visitors and the security of the facility. 

A valid ID must be presented at the time of each visit.

All visitors must have a picture identification to show proof of age, except children under the age of 13. A current military ID is acceptable; School ID is not.

If under the age of 16, the visitor must be accompanied by an adult. The juvenile must stay with the adult at all times. Children will be controlled and not allowed to wander unsupervised.

Inmates/Detainees may have only one (1) visit per day, and up to two (2) visits per week (Sunday through Wednesday). Two adults and two juveniles may visit each visitation day.  All visiting minors must be supervised by an adult at all times.

Visitation will not be scheduled during an inmate's scheduled court appearance.

Visitation Schedule

Sunday-Wednesday ONLY
9:00 a.m. - 5:00 p.m.
The Etowah County Sheriff's Office allows all inmates and detainees an opportunity to visit with family and friends. 

All visits are by appointment only. The inmate/detainee is solely responsible for scheduling a visit and notifying family and friends of the date and time of the visit by U.S. mail or by phone.

Visitors are only allowed to see one inmate per day.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a County - medium facility. This includes sending money for commissary packages, sending mail like letters with photosmagazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Etowah County Detention Center (ICE) that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com

How To Send Money:

How to Send an Inmate Money in Alabama

These are general guidelines for sending money to an inmate's trust account or commissary account; this is not specific to a particular facility, institution or jail.  Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services. Some county jails even require a per night payment for the jail’s expenses – required from the inmate

What is a Commissary?

A commissary is a store within the correctional institution. Commissary day is usually held once a week and can only be enjoyed if the inmate has funds in their commissary account.  An inmate's commissary account is like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books.  The commissary sells clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers.  The commissary might also sell entertainment-related products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets like an iPad (no internet access), songs and educational programming. 

The commissary also sells is paper, envelopes, and stamps which allows the inmate to write their loved ones, friends and family.  Most facilities will provide stamps and paper to inmates who are indigent – that means that there can be no money in their commissary account for at least 30 days to become eligible.  

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with.

Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room.  Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
•    Inmate’s full committed name
•    Inmate’s ID number
•    Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses.  You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility.  Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

Some of the money transfer firms are:
•    MoneyGram
•    JPay
•    OffenderConnect
•    Access Corrections
•    JailATM
•    CommissaryDeposit
•    Touchpayonline
•    tigercommissary
•    smartdeposit

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. 

Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

How do I send money using MoneyGram?

Sending funds using MoneyGram to a State, County or Federal facility or to the Phone Carrier at the facility
Inmates can receive funds at the facilities listed below, which are deposited into their commissary accounts. You can send inmate funds electronically using MoneyGram's ExpressPayment Program.
1.    Funds are received and processed seven days per week, including holidays.
2.    Funds sent between 7:00 a.m. - 9:00 p.m. EST are posted within 2-4 hours.
3.    Funds sent after 9:00 p.m. EST is posted at 7:00 a.m. EST the following morning.

Here is an example of how to send funds to your federal inmate, follow these steps carefully:

1.    Wait until your inmate has physically arrived at a facility.  
2.    You'll need the following information:

  • Account Number: Inmate's eight-digit register number with no spaces or dashes, followed immediately by the inmate's last name (example: 12345678DOE).
  • Company Name: Federal Bureau of Prisons
  • City & State: Washington, DC
  • Receive Code: 7932 (and the amount you are sending).
  • Beneficiary: Inmate's full committed name

3.    CLICK to send the funds through MoneyGram over the internet to recipient's location

  • 3M MONITORING FL (1246) – Odessa FL
  • AUDRAIN COUNTY SHERIFF DEPART (9757) – Mexico MO
  • AZ COMMUNITY (1241) – Phoenix AZ
  • AZ DOC INMATE DEPOSITS (1237) – Phoenix AZ
  • AZ VISITOR BACKGROUND (1243) – Phoenix AZ
  • BUTLER COUNTY ADULT PROBATION (1288) – Trenton OH
  • CA RESTITUTION JPAY (1282) - Sacramento CA
  • CA TEMPORARY LEAVE JPAY (1280) - Sacramento CA
  • CALIFORNIA CORRECTIONS DEPT JPAY (6141) - Sacramento CA
  • CCNO JPAY (7191) – Miami FL
  • COLORADO DEPARTMENT OF CORRECTIONS JPAY (6556) – Miami FL
  • CONNECTICUT DEPT CORRECTIONS (1222) – Wethersfield CT
  • COOK CTY DEPT OF CORRECT (1750) – Chicago IL
  • DWCRC JPAY (7277) – Miami FL
  • FEDERAL BUREAU OF PRISONS (7932) – Washington DC
  • FLORIDA CORRECTIONS DEPT JPAY (5188) – Miami FL
  • FLORIDA COURT-ORDERED PAYMENTS JPAY (5385) – Miami FL
  • GADSDEN CORRECTIONAL FACILITY JPAY (9744) – Quincy FL
  • GEORGIA DEPT OF CORRECTIONS JPAY (6857) – Miami FL
  • GEORGIA PROBATION JPAY (6901) – Miami FL
  • HCC ALC MON GPS REM BREATHE (1369) – Hixson TN
  • HCC COURT COMMUNITY SERVICE FEES (1371) – Hixson TN
  • HCC FINES AND COURT COSTS (1370) – Hixson TN
  • HCC PROBATION SUPERVISION FEES (1368) – Hixson TN
  • HCC VICTIM RESTITUTION (1373) - – Hixson TN
  • ILLINOIS DEPT OF CORRECTIONS JPAY (7364) – Miami FL
  • INDIANA CORRECTIONS DEPT JPAY (6142) – Miami FL
  • IOWA DEPARTMENT OF CORRECTIONS (6185) – Des Moines IA
  • KANSAS DEPT OF CORRECTIONS JPAY (6577) – Kansas City KS
  • KENTUCKY ADULT INSTITUTIONS (1232) – Frankfort KY
  • KENTUCKY PROBATION AND PAROLE (1229) – Frankfort KY
  • KENTUCKY SOTP JPAY (1283) – Frankfort KY
  • LOUISIANA DEPARTMENT OF CORRECTIONS JPAY (8714) – Baton Rouge LA
  • MESA VERDE DETENTION (1292) – Bakersfield CA
  • MILWAUKEE COUNTY JAIL (1300) – Milwaukee WI
  • MISSISSIPPI DOC COMM CORR (1204) – Jackson MS
  • MKE HOUSE OF CORRECTION (7279) – Miami FL
  • MN DEPT OF CORRECTIONS (1279) – Saint Paul MN
  • MOSHANNON VALLEY JPAY (7692) – Philipsburg PA
  • MUSCOGEE COUNTY PRISON (1289) – Columbus GA
  • NC DEPART OF PUBLIC SAFETY (1224) – Raleigh NC
  • NC INTERSTATE COMPACT JPAY (1263) – Raleigh NC
  • NEW JERSEY DEPT OF CORRECTIONS (1233) – Trenton NJ
  • NYC AND RIKERS CORRECTIONS JPAY (5946) – Miami FL
  • NYS DOCCS SUPERVISION FEE (1299) – Albany NY
  • OKLAHOMA DEPARTMENT OF CORRECTIONS (6365) – Oklahoma City OK
  • OREGON DEPARTMENT OF CORRECTIONS JPAY (7813)
  • PASCO COUNTY SHERIFFS OFC (6184) – New Port Richey FL
  • PENNSYLVANIA CORRECTIONS DEPT JPAY (3209) – Miami FL
  • PHONE TX DEBIT JPAY (7334) – Miami FL
  • ROUTING ONLY JPAY LA WINN (1302) – Baton Rouge LA
  • SOUTH CAROLINA CORRECTIONS DEPT JPAY (3569) – Miami FL
  • SSC INMATE FUNDING (7950) – Bradenton FL
  • TAFT JPAY (7278) – Miami FL
  • TENNESSEE COMMUNITY SUP (1195) – Nashville TN
  • TENNESSEE DEPT OF CORR JPAY (6188) – Nashville TN
  • TEXAS CRIMINAL JUSTICE DEPT JPAY (3570) – Miami FL
  • VIRGINIA CORRECTIONS DEPT JPAY (5189) – Miami FL
  • WASHINGTON COS JPAY (6191) – Tumwater WA
  • WASHINGTON DEPT OF CORRECTIONS JPAY (7949) – Tumwater WA
  • WASHINGTON DOC EDUCATION (8263) – Tumwater WA
  • WASHINGTON DOC FUNERAL (8260) – Tumwater WA
  • WASHINGTON DOC MEDICAL (8261) – Tumwater WA
  • WASHINGTON DOC POSTAGE (8262) – Tumwater WA

4.    First-time users will have to set up a profile and account.
5.    A MasterCard or Visa credit/debit card is required.

How do I put money on my inmate's phone account at the prison?

Using the same MoneyGram link, you can also fund the phone account directly:

  • BEALLS COMMUNICATION GROUP INC (3216) - Panama City FL
  • CITY TELE COIN COMPANY (6444) - Bossier City LA
  • NCIC INMATE PHONE SERVICE (14200) - Longview TX
  • PAYTEL (4238) - Greensboro NC
  • RELIANCE TELEPHONE SYSTEM (3019) - East Grand Forks MN
  • SECURUS PHONE ACCOUNTS (9819) - Dallas TX
  • TELMATE PHONE ONLY (7163) - Ontario OR

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary:

  • Keefe Group
  • Access Securpak
  • iCareGifts
  • Union Supply Direct
  • Commissarydeposit.com
  • Walkenhorst's Inmate Packages
  • CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How to Put Money in Commissary

While methods vary from state to state, you have quite a few options to make jail deposit. All county jails in Alabama , Alabama  Department of Corrections facility, federal prison, and all local jails have their own sets of procedures. Be sure to familiarize yourself with applicable rules and regulations regarding how to set up an inmate trust account. Etowah County commissary, Federal Commissary, and Alabama  prison commissary prices and Alabama prison commissary list may also vary.

The oldest and most trusted money transfer company is MoneyGram. Click and follow the instructions for adding money to federal, state prisons or county jails. They transfer to your loved one's account within a few hours.

How To Send Mail:

This is how to send your inmate at Etowah County Detention Center (ICE) letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

Stamps, writing instruments, paper, etc. for inmates must be purchased through the jail commissary. There are provisions for indigent inmates, as long as there are no deposits into the inmate's trust account within a 30 day period, the writing items AND postage are provided at no charge. No property of any kind can be mailed to or dropped off for inmates. Inappropriate or unacceptable mail will be returned to the sender and not placed in the inmate's locker. Those persons attempting to send contraband will be prosecuted.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

  • Christmas
  • Thanksgiving
  • Mother's Day
  • Father's Day
  • New Year's
  • Ramadan
  • Hanukkah
  • Easter
  • Passover
  • Kwanzaa
  • Valentine's Day

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate.

If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents! 

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to Etowah County Detention Center (ICE) at 827 Forrest Ave, Gadsden, AL

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call. 

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes. 

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year.

Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money. 

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Great Deals For You and Your Inmate