If someone you love is locked up in Idaho, getting money into their account covers commissary - food, hygiene, phone time, writing supplies - and keeps the connection alive. Idaho's state prison system uses a single deposit vendor for all facilities, and there is a no-fee mail option available. County jails operate separately with their own vendors.
Idaho splits adult custody into two systems: the Idaho Department of Correction (IDOC) for state prison sentences, and county jails operated by county sheriffs. Idaho also places some state inmates at out-of-state contract facilities in Arizona. Figure out which system your person is in before sending anything.
State prisons: IDOC and Access Corrections
If your person is in an Idaho Department of Correction state prison facility, the deposit vendor is Access Corrections. IDOC partners with Access Corrections for all trust account deposits and probation/parole fee payments. There are five deposit methods.
Online at accesscorrections.com - 24 hours a day, using Mastercard or Visa. Fast and convenient. Fees apply.
Mobile app - the free Access Corrections app is available on Android and iOS, 24 hours a day. Mastercard and Visa accepted. Fees apply.
Phone at 866-345-1884 - bilingual live agents available 24 hours a day, seven days a week. Mastercard and Visa accepted. Fees apply.
Walk-in retail through CashPayToday - register at cashpaytoday.com to get a barcode and make cash deposits where you shop, including CVS, Dollar General, Family Dollar, 7-Eleven, and Walgreens. Fees apply.
Lockbox by mail - the only fee-free option. Mail a check or money order using the IDOC lockbox deposit form. Send trust account deposits to:
Secure Deposits-Idaho DOC
PO Box 12486
St. Louis, MO 63132
For probation and parole fee payments, use a separate form and send to the same PO Box addressed to:
Secure Deposits-Idaho DOC P&P
PO Box 12486
St. Louis, MO 63132
Using the correct address and form matters - trust deposits and probation/parole payments are separate processes at the same PO Box. The deposit form is available on the Access Corrections website and the IDOC Sending Money page. For help, call Access Corrections at 866-345-1884 or visit accesscorrections.com.
Additional IDOC resources are available in the Deposit and Payment Services FAQ and Access Corrections Help Sheet on the IDOC website.
The resident ID number is required for all deposits. Find it using the IDOC Resident/Client Search on the department's website at idoc.idaho.gov.
Community-based population
For people on probation or parole, Access Corrections kiosks are available at each of the main IDOC Probation and Parole district offices to pay COS (cost of supervision) or Interstate Compact application fees. Cash, Mastercard, and Visa accepted at these kiosks.
Out-of-state placements
Idaho houses some residents at two out-of-state contract facilities in Arizona: Saguaro Correctional Center in Eloy and Central Arizona Florence Correctional Complex in Florence. These are IDOC placements, so the Access Corrections deposit process applies. Use your person's IDOC resident ID and select the correct out-of-state facility when making a deposit through Access Corrections. Confirm the current process with IDOC if uncertain.
A note on tablets and JPay
Families may see JPay mentioned in connection with Idaho DOC. In 2025, IDOC transitioned away from JPay tablet and electronic communications services to a new platform through IC Solutions with ViaPath Technologies. Each resident received a free Bridge 8 tablet. Remaining JPay media funds were transferred to residents' IC Solutions debit accounts. JPay is no longer the communications platform for IDOC.
Importantly, this tablet transition does not affect trust account deposits. Access Corrections continues to handle all trust account deposits. The phone service vendor and tablet service vendor are separate from the deposit vendor.
County jails: vendor varies by county
Idaho has 44 counties, each with its own jail or detention facility operated by the county sheriff. County jails set their own deposit vendors independently of IDOC. The vendor varies by county.
Ada County Jail (Boise), at 7210 Barrister Drive, uses GettingOut (Telemate/TouchPay) for online deposits. You can also deposit in person at the sheriff's office kiosk, which accepts cash and Visa/debit cards. For help, call 1-866-516-0115. Note that Ada County requires inmates to maintain a minimum balance of $15 in their personal account at all times - any balance above $15 can be used for commissary.
Canyon County Detention Center (Caldwell), at 1115 N. Chicago Street, no longer accepts cash or money orders. Deposits go through a lobby card kiosk.
Kootenai County Jail (Coeur d'Alene), at 5500 N. Government Way, uses JailATM.com for online deposits. Phone support: 877-810-0914.
Bannock County Detention Center (Pocatello) has its own deposit process. Call 208-236-7125 for current instructions.
The vendor is county-specific - the platform for Ada County will not work for Kootenai County, and so on. The only reliable way to find the current vendor for a specific Idaho county jail is to check that county sheriff's website or call the facility directly.
Accounts do not transfer between vendors. When your person moves from a county jail to an IDOC state prison - or between county jails using different vendors - the account and balance stay with the original vendor. You set up a new account with the new provider.
Federal custody
If your person is in federal Bureau of Prisons custody in Idaho, the primary BOP facility is FCI Sheridan in nearby Oregon, or they may be housed at other BOP institutions. Deposits go through the BOP Trust Fund via Western Union, MoneyGram at retail, or online at bop.gov. You need the eight-digit BOP register number. Do not use Access Corrections or IDOC deposit methods for federal inmates.
Idaho Department of Correction contact
1299 N. Orchard St., Suite 110
Boise, ID 83706
208-658-2000
idoc.idaho.gov
What to know before you send anything
Get the resident ID number first. Every IDOC deposit method requires it. Find it using the IDOC Resident/Client Search at idoc.idaho.gov.
The lockbox mail method has no fee. If cost is a concern, the only fee-free option is mailing a check or money order through the Access Corrections lockbox. All other methods charge a transaction fee.
Use the correct lockbox address and form. Trust deposits and probation/parole payments go to different labels at the same PO Box. Using the wrong form or label can delay the deposit.
JPay no longer handles IDOC communications or tablets. The 2025 transition moved all tablet and communications services to IC Solutions/ViaPath. Trust account deposits still go through Access Corrections - unchanged.
For county jails, always verify the vendor. Do not assume Access Corrections works for your county jail - it is the IDOC state prison vendor, not a universal Idaho jail vendor.
Related pages:
/prisons/idaho
How to write a letter to someone in an Idaho facility
Send mail and photos through InmateAid
Arrest Record Search (affiliate)
Frequently asked questions
What vendor does Idaho DOC use for inmate deposits?
Access Corrections. All trust account deposits for Idaho state prison residents go through Access Corrections - by app, online, phone, walk-in retail (CashPayToday), or lockbox by mail.
What is the mailing address for Idaho DOC lockbox deposits?
Secure Deposits-Idaho DOC, PO Box 12486, St. Louis MO 63132. This is the fee-free mail option. Use the deposit form from the Access Corrections website or IDOC's Sending Money page.
Is there a fee-free way to send money to an Idaho state prison inmate?
Yes - the lockbox mail option has no fee. Mail a check or money order with the deposit form to the PO Box above. All other Access Corrections methods (app, online, phone, retail) charge transaction fees.
Where can I deposit cash for an Idaho state prison inmate?
Through CashPayToday retail locations - CVS, Dollar General, Family Dollar, 7-Eleven, and Walgreens. Register at cashpaytoday.com to get a barcode. Fees apply.
What is the resident ID number and where do I find it?
The resident ID (or resident number) is the IDOC identification number assigned to every Idaho state prison inmate. Find it using the IDOC Resident/Client Search at idoc.idaho.gov.
Does JPay still work for Idaho DOC deposits?
No. IDOC transitioned away from JPay for tablet and communications services in 2025. Trust account deposits are handled by Access Corrections and were not affected by the JPay transition.
What vendor does Ada County Jail use?
GettingOut (Telemate/TouchPay) for online deposits, plus an in-person kiosk at the Ada County Sheriff's Office. Call 1-866-516-0115 for support. A $15 minimum balance is required in the personal account at all times.
What vendor does Kootenai County Jail use?
JailATM.com for online deposits. Phone support: 877-810-0914.
What vendor does Canyon County Detention Center use?
Canyon County no longer accepts cash or money orders. Deposits go through a lobby card kiosk.
Do accounts transfer between vendors?
No. When your person moves from a county jail to an IDOC state prison, or between county jails, the account stays with the original vendor. You set up a new account with the new provider.
How do I send money to someone in federal custody from Idaho?
Use the BOP Trust Fund - Western Union, MoneyGram, or bop.gov online. You need the eight-digit BOP register number. Do not use Access Corrections for federal inmates.
Who do I call for Access Corrections help?
866-345-1884. Bilingual agents available 24/7. ====================================================================
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