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MA DOC - Northeastern Correctional Center

State Prison

Last Updated: March 03, 2020
976 Barretts Mill Rd , West Concord, MA 01742
Security Level
State - minimum
Mailing Address
PO Box 1069, West Concord, MA 01742
Facility Type
Satellite View of MA DOC - Northeastern Correctional Center

COVID-19: Due to the Coronavirus pandemic, Northeastern Correctional is facing VISITATION SUSPENSION for the next 15-30 days. Please call 978-371-7941 for the most current visiting room updates and when visits will resume.

MA DOC - Northeastern Correctional Center basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 978-371-7941

This facility is for adult inmates.

The inmates housed at Northeastern Correctional located at 976 Barretts Mill Rd in West Concord, MA are placed according to their custody level (determined by a number of factors including the past criminal history and the length of their sentence). There are ample educational and vocational training programs for all inmates, especially ones that show a willingness to learn new things that will prepare them for a better life when they are released. The mission is to promote and prepare the offender to leave in better shape than when they arrived, giving them the best chance to never come back and thus lower the state's recidivism rate.

The Northeastern Correctional Center is a minimum and pre-release state prison that houses adult male inmates for the MA DOC. The housing capacity for level three is 182 and 80 for level two inmates. Currently this prison has a capacity of around 270 inmates. Inmates at this prison are able to receive substance abuse treatment, educational and vocational training, and are provided with a structured work release program. The work-release program is available for level two inmates within 18 months of release and allows the offender to work jobs outside of the facility within the surrounding community, this helps prepare the inmate financially for release. Level three inmates here can work on crews providing supervised support for the surrounding municipalities cleaning highways and maintaining government buildings.

The facility mission begins with providing inmates with solid work ethics and programs with the objective of releasing them back into our communities with a clear direction of their future by providing structured educational, vocational, substance abuse and work release opportunities. Through sound security practices and classification process, they strive to provide a safe and humane environment for both the inmate and staff.

The Pre-Release program is designed to screen eligible level-two inmates who are within eighteen months of their release and provide them with outside employment. The pre-release work program benefits the inmate by providing work with the goal to financially re-establish them once they are released from incarceration. The pre-release program also rewards the employer by offering the " Work Opportunity Tax Credit ." An employer can deduct forty-percent of the first $6000.00 of gross wages for each inmate hired.

Selected inmates are also involved with the National Education for Assistance Dog Services N.E.A.D.S program. Inmates are selected to train specialty dogs to assist people who have aural or other physical disabilities. The puppy or dog is placed with the inmate handler where they accompany him all around the minimum-security facility, from the chow hall to the visiting room where they will socialize with lots of people and children. The handlers will attend weekly classes where they will learn to teach puppies to respond to basic obedience commands such as sit, down, stand, heel, come and stay. Later on, the handlers will learn how to teach the puppies to fetch objects, tug doors open, turn light switches on and off as well as work next to a wheelchair. The dogs will eventually be returned to NEADS for "finish" work and then be placed with a person with a physical disability.

A fluctuating staff of 87 correctional officers and administrative support personnel supervised and managed an inmate population that averaged 220 inmates per day in 2003.

Programs Available at This Facility
African America Cultural Studies Series: Lecture series on African American History, Law, Economics and Art. This program is facilitated at Northeastern Correctional Center.

Alternatives to Violence (AVP): A volunteer facilitated a program that teaches inmates how to reduce violence by introducing alternative ways of resolving conflict resulting in a diminished need to resort to violence. Workshops focus on conflict resolution. This program is facilitated at MCI Concord, MCI Shirley, North Central Correctional Institution, North Central Correctional Institution - Minimum Unit, Northeastern Correctional Center, Old Colony Correctional Center and Souza Baranowski Correctional Center.

American Red Cross First Aid and CPR Courses: Program providing inmates information and training about First Aid and CPR. This program is facilitated at Northeastern Correctional Center.

Anger Management Education: Six-week program that focuses on managing anger and preventing violence. This program is facilitated at Northeastern Correctional Center.

Art Program: Vendor facilitated programming. Inmates learn skills in different art modalities and the opportunity to work on individual projects. The goal of this programming is to encourage inmates to develop self-esteem and self-awareness through expressive arts. This program is facilitated at Massachusetts Treatment Center and Northeastern Correctional Center.

Chess Club: Staff supervised program where inmates learn how to play chess, tournaments are also held. This program provides a structured environment where chess enthusiasts from beginners to advanced players can learn more about the aspects of the game. This program is facilitated at MCI Norfolk, Northeastern Correctional Center and Old Colony Correctional Center..

Christian Action Fellowship Program: A weekly ecumenical fellowship conducted by volunteers designed to foster Christian attitudes & growth and provide a forum in which spiritual issues can be discussed. This program is facilitated at Northeastern Correctional Center.

Emotional Awareness and Healing: Volunteer coordinated program designed to foster emotional and spiritual growth and promote responsibility and accountability toward one's self and others. Inmates are also taught skills to reduce disruptive behavior. This program is facilitated at MCI Cedar Junction, MCI Concord, MCI Shirley, North Central Correctional Institution, North Central Correctional Institution - Minimum Unit, Northeastern Correctional Center and Souza Baranowski Correctional Center.

Family Day Program: Offered four times per year, volunteer's design structured activities that allow inmates to interact with their children. This program is facilitated at Northeastern Correctional Center.

Family Relations: Offered quarterly, volunteers teach parenting and interpersonal communication skills. This program is facilitated at Northeastern Correctional Center.

Father's Parenting Program: Volunteer facilitated 12-week course consisting of classes in moral and legal responsibilities of fatherhood. This program is facilitated at MCI Concord, MCI Shirley, Northeastern Correctional Center and Souza Baranowski Correctional Center.

Healthy Survival Skills: Short-term program that teaches skills to reduce stress and assist inmates in eliminating negative thoughts and behavior. A smoking cessation component is also included. This program is facilitated at MCI Concord and Northeastern Correctional Center.

Jehovah's Witness Bible Study Program: Staff supervised, volunteer facilitated program during which Jehovah Witness volunteers meet with inmates to conduct a Bible Study session for the purpose of providing further opportunities for spiritual growth and health. This program is facilitated at MCI Concord and Northeastern Correctional Center.

Job Search: Eight-week program designed to prepare inmates for job searching upon release. Topics include developing realistic expectations, utilizing employment resources, identifying interests, skills and values and preparing for interviews. This program is facilitated at Northeastern Correctional Center.

Music Theory Program: Staff supervised program that enables participants to learn basic music theory, comprehension and practice. Inmates join bands to rehearse and perform. In cell use of instruments varies among facilities. It is often limited to those inmates that can be utilized with headphones and do not disrupt the housing unit. This program is facilitated at Bridgewater State Hospital, Massachusetts Treatment Center, MCI Norfolk, MCI Shirley, North Central Correctional Institution, North Central Correctional Institution - Minimum Unit, Northeastern Correctional Center and Old Colony Correctional Center.

National Education for Assistant Dog Services-Puppy Program: An 18-month program designed to utilize inmate handlers to teach dogs basic obedience and other skills needed to prepare them for future "careers" as Service Dogs assisting people who are physically disabled. Following their training with the inmates, the dogs will then learn the more advanced Service Dog skills at NEADS' National Assistance Dog Training Campus in Princeton, MA. This program is facilitated at MCI Framingham, North Central Correctional Center - Minimum Unit, Northeastern Correctional Center, Pondville Correctional Center and MCI Plymouth.

Nutrition Series: Program at NECC consisting of three workshops: Weight Loss without Starvation; Diet for a Healthy Heart; and Power Eating - Building Muscle Not Fat. This program is facilitated at Northeastern Correctional Center.

Parenting/Family Services: Volunteers and staff provide programs, which range from skill-building, basic education, and reintegration information to support groups. This program is facilitated at MCI Framingham, MCI Norfolk, MCI Plymouth, MCI Shirley, North Central Correctional Institution, North Central Correctional Institution - Minimum Unit, Northeastern Correctional Center, South Middlesex Correctional Center and Souza Baranowski Correctional Center.

Poetry, Writing and Book Discussion Workshop: Staff facilitated program that allows inmates to read and write poems and other forms of writing, listen to one another's writing, and revise their own work. This program is facilitated at Northeastern Correctional Center.

Self Help/Twelve Step Programs: Volunteer facilitated substance abuse support groups based on abstinence. Self Help/Twelve-step programming includes Alcoholics Anonymous, Narcotics Anonymous and Al Anon. Programming is available in both Spanish and English. This program is facilitated at Boston Pre-release Center, Bridgewater State Hospital, Massachusetts Treatment Center, MCI Concord, MCI Framingham, MCI Norfolk, MCI Plymouth, MCI Shirley, North Central Correctional Institution, North Central Correctional Institution - Minimum Unit, Northeastern Correctional Center, Old Colony Correctional Center, Old Colony Correctional Center - Minimum Unit, Pondville Correctional Center, South Middlesex Correctional Center and Souza Baranowski Correctional Center.

Spanish Bible Study : Chaplain and/or volunteer facilitated Spanish Bible study. This program is facilitated at Northeastern Correctional Center.

Toastmasters: Public speaking program that enables inmates to develop more effective communication skills. Through a series of presentations, inmates learn to express thoughts in a clear and non-threatening manner. Toastmasters are an internationally recognized organization. This program is facilitated at MCI Norfolk, MCI Shirley, Northeastern Correctional Center, Old Colony Correctional Center and Souza Baranowski Correctional Center.

Inmate Locator

MA DOC - Northeastern Correctional Center is a facility in the Massachusetts Department of Corrections. The DOC publishes the names of their current inmates and identifies which of their locations the inmate is being held. Your search should start with the first DOC locator to see if your loved one is there. Begin with the first three letters of the offender's first and last name, it does not have to be spelled exactly.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

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Visitation Information

MA DOC - Northeastern Correctional Center - Visitation

Visiting hours

DAY HOURS INMATE LAST NAME LOCATION Tuesdays 6:00 pm-9:00 pm Open to all inmates Visiting Room Saturday 12:30 pm-3:30 pm A thru L Visiting Room Saturday 6:00 pm-9:00 pm M thru Z Visiting Room Sunday 12:30 pm-3:30 pm M thru Z Visiting Room Sunday 6:00 pm-9:00 pm A thru L Visiting Room Holiday**
Excluding Suffolk
County Holidays 12:30 pm-3:30 pm
Open to all inmates Visiting Room

Visiting days and times may be subject to change. Please call the facility to verify visiting schedules.
**Holidays-Visitors are allowed to visit at either visiting period. No visitor shall be allowed to visit more than once per day. Inmates will be allowed to receive visits at both visiting periods.

Visitors will not be processed for entrance after 2:45pm for afternoon visiting hours or 8:00pm for evening visiting hours.

Visitors shall not be allowed on the property until the start of visiting hours.

Visitors may only be allowed to use the restrooms after being completely processed by the Visiting Room Officer.

All inmates are eligible to receive visits except those inmates who as a result of a disciplinary sanction have had their visiting privileges suspended. In addition, any inmate determined by the Shift Commander to pose a substantial threat to institutional security may also be restricted from access to the visiting room. It will be the inmate's responsibility to inform family and friends of any suspended visiting privileges and visiting rules and regulations.

A total of 4 adults may visit an inmate at one time, with an unlimited amount of children. The length of visits will not be limited, however, due to space restraints it may become necessary for the Shift Commander to limit the length of visits during an over crowded visiting period. The decision to end a particular inmate's visit will be determined by a visitor's arrival time. Those visitors who have been in the visiting room the longest will be the first to be asked to leave.

Nothing in this section shall limit the access of attorneys, law students, and/or paralegal as authorized. These visitors will be allowed to visit in the Visiting Room at a table separated from the general population visits. The area will be visible to Visiting Room Staff, but will allow for confidential contact.

Special visits (family emergencies, extensive travel) will be approved through the Superintendent on a case by case basis. Clergy visits and DSS visits with minor children will be arranged through an inmate's Correctional Program Officer and the Director of Treatment. All information will then be forwarded to the Director of Security to coordinate the visit with the Shift Commander.

Children's conduct and actions are the responsibility of the accompanying parent(s) and/or legal guardian at all times.

Staff will issue a verbal warning to parents or guardians at the first instance when a child's behavior is determined to be reckless, loud, or disturbing. Subsequent behavior shall result in the termination of the visit for that day and possibly a more extensive bar if circumstances warrant.

A visitor may visit only one (1) inmate at NECC. Exceptions to this rule may be made for visitors when multiple family members are housed at the same facility and only with the written permission of the Superintendent.

A visitor may only visit once per day.

All visitors' must be at least 18 years of age or be accompanied by a parent or legal guardian. Parents must present valid birth certificates for all minor children with the parent's name appearing on the birth certificate. Legal guardians accompanying minors must present legal documentation proving legal guardianship, as well as a valid birth certificate. Any minor visiting without their parent or legal guardian must have an approved Minor Consent Form as well as a valid birth certificate. The Minor Consent form must be approved by the Superintendent of Northeastern Correctional Center and specifically denote the adult accompanying the minor. These forms are available in the library, the Visiting/Recreation Building, or in the Superintendent's Office.

A child will not be allowed in the visiting room without the above mentioned paperwork.

No child who was a victim of the inmate's offense shall be authorized to visit without the authorization of the Commissioner or a designee.

No one may visit an inmate temporarily confined in an outside hospital (other than the Lemuel Shattuck Hospital Correctional Unit). Inmate who are medically determined to be in critical condition or in imminent danger of death may be allowed to have visits if the Superintendent has provided authorization.

Visitors may drop off checks or money orders during visiting periods in the drop off box in the visiting room lobby. This should be done prior to the visiting period. There will be no receipts provided to visitors.

Public transportation schedules and Visiting Room rules are posted in the visiting room. A visitor may request a copy of these rules at the time of their visit.

Procedures for entering Northeastern Correctional Center:

All visitors visiting inmates will sign in with staff at the Visiting/Recreation Building. At that time, all visitors will complete the "Request to Visit an Inmate" form for staff review and present valid photo identification. A valid photo identification consists of a current driver's license, a valid passport, Military ID, alien immigration card, or a Department of Transitional Assistance card only. Anyone convicted of a felony shall not be allowed to visit without the written consent of the Superintendent of Northeastern Correctional Center. Felony approval forms are located in the visiting room lobby.

All vehicles are subject to being searched. All searches will be conducted in accordance with established policy. All visitors are required to lock their vehicles prior to entering the Institution. A vehicle found to be unlocked may result in the visit being terminated for the day.

All visitors are subject to search. All searches will be conducted in accordance with established policy. All visitors shall empty and turn out pockets of pants, shirts, and/or coats. All visitors are required to pass through a hand held metal detector prior to entering the visiting room. Each inmate visitors shall be scanned with a hand held metal detector prior to entering the visiting room. If the visitor does not pass the metal detector search, the Shift Commander shall be notified for permission to conduct a personal search of the visitor. The Shift Commander shall be responsible for ensuring that a certain number of inmate visitor personal searches are conducted each shift, each day there are visiting hours. Those visitors designated as personal searches shall remove their footwear, coat, and run their own thumbs along their waistband. All visitors that are required to submit to a personal searched shall sign an entry in the Visitor Search Logbook denoting that they have been searched. Any visitor that does not consent to a personal search shall be given the opportunity to leave the facility, unless:

-The employee has those arrest powers granted by MGL, C.127, S.127 and;

-The employee has probable cause to believe that the visitor has committed an arrestable offense; and

-The employee has probable cause to believe that the visitor has seizable evidence concealed on his/her person.

-A consent to search form needs to be authorized by the Institution Duty Officer for searches required above and beyond personal searches and metal detector searches.

Visitors shall not be allowed into the visiting room with any weapons, keys (other than locker keys) wallets, purses, food, beverages, medication, matches, lighters, cigars/cigarettes/tobacco products, cameras, tape recorders, radios, beepers, cellular phones, diaper bags, money, and/or jewelry (other that what is allowed in the Visitor's Dress Code). All items must be locked in a personal vehicle or in the lockers located in the lobby. Once items have been secured, access to these areas will not be allowed until the end of the visit, unless access to medication is necessary.

Lockers are provided as a convenience. The Institution is not responsible for any articles left within. Lockers cost seventy-five cents to activate.

Visitors shall not carry any guns or other weapons, controlled substances, alcohol, smoking material, tobacco and tobacco related products or any other articles whatsoever into or out of the institution. Any violation to this shall result in the loss of visiting privileges and criminal prosecution.

Attempting to introduce contraband or any article into or out of the Institution, or violation of institution visiting regulations may result in the revocation of visiting privileges, and/or arrest in accordance with M.G.L., Chapter 268, section 26-31.

Any person who delivers, procures to be delivered, has in his possession with intent to deliver to a prisoner, or whoever deposits or conceals in or about the institution any article with intent that a prisoner shall receive it and whoever, receives from a prisoner any article contrary to rules and regulations, shall be punished by a fine of not more than $500.00 or by imprisonment in a State Prison for not more than three years or in a jail of House of Correction for not more than two and a half years.

Visitors deemed by the visiting room officer to be under the influence of drugs an/or alcohol will not be allowed to enter the facility.

Only visitors may use the pay phones located in the lobby of the visiting room. Inmates are not allowed to utilize these phones or be in the area while phones are being used.

All visits are restricted to the Visiting Room building. Visitors shall not wander around the lobby or grounds of the institution, and shall be restricted to the seating area only. All visitors will utilize the appropriate bathrooms located in the visiting room lobby.

Visitors and inmates will be responsible for cleaning up after themselves in the areas that they visit.

Smoking and possession of smoking materials is strictly prohibited.

Visitors shall be expected to dress and conduct themselves in a manner that is appropriate for a public setting. Visitors and inmates will not engage in

inappropriate physical contact. Serious deviation from appropriate standards of behavior may result in administrative action being taken to include verbal warnings, termination of visit, and/or termination of visiting privileges.

Disruptive actions that threaten the security or the orderly operation of the Institution shall result in the termination of the visit after approval of the Shift Commander. In all cases, Visiting Room staff will forward detailed reports to the Superintendent.

The Shift Commander and/or the Superintendent have the authority to cancel visits at any time due to security issues or inclement weather without prior notice.

Massachusetts General Law, Chapter 266, Section 123 states in part that it is considered to be criminal trespassing to refuse to leave an Institution after being ordered to do so by an Officer.

All chairs in the visiting room must remain facing the table. At no time are chairs to be placed at the end of the tables.

Inmates and visitors feet must remain on the floor at all times. At no time should they be draped over each other or otherwise entwined.

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Facility Type

The Massachusetts Department of Corrections is responsible for the operation of MA DOC - Northeastern Correctional Center where they supervise adults convicted of a state crime and then sentenced to a commitment period by the County or Circuit Judge. The penalty phase of the commitment is the length of the sentence imposed and what type of facility they will spend their time in. Once the inmate is taken into custody there is an orientation period where the offender is evaluated medically and psychologically. The results of their findings will have everything to do with the level of custody the prisoner will be incarcerated.

State prison is also referred to as a correctional facility, penitentiary or detention center and is a facility in which inmates are forcibly confined and denied a variety of freedoms under the authority of the state. Convicted criminals are sent to prison as punishment and must follow very strict rules of conduct and order or they are held to additional punishment like loss of privileges or isolation. The address is 976 Barretts Mill Rd , West Concord, MA located in Middlesex County.

There is a fundamental difference between jail and prison. It has everything to do with the length of stay for inmates; jail is short-term and prison is long-term. Jail is most commonly used within a criminal justice system for people charged with crimes who must be imprisoned until their trial, or those pleading or being found guilty of crimes at trial may be sentenced to a specified short period of imprisonment. Jails are usually run by local law enforcement county sheriff and/or local government police agencies.

Because prisons are designed for long-term incarceration, they are better developed for the living needs of their populations. State prison offers the inmate a more regular, routine life, the wider range of programs, better facilities and generally better food. The DOC has a bevy of disciplines for which an offender may be classified, they are Reception Centers, High Security (Males), General Population (Males), and Female Offenders.

State prison is very much like a town inside a town. There is a mayor (the warden - call 978-371-7941 for information), a store (the commissary), housing (cells), medical care (infirmary), library (law, education and lending), civic organizations (clubs), worship (chapel), a park (the recreation yard), a cafeteria (chow hall), police (correctional staff), a jail (disciplinary segregation unit, the SHU, the hole), laws (administrative rules), judges (hearings officers), and the inmates all have a job that keeps the institution operational.

There is no privacy in prison - inmates dress, shower, and use the bathroom in the company of other inmates.  Inmates are required to make their bunks and keep their personal possessions neat; All inmates wear identical clothing and must carry their identification card with them at all times.; Most possessions allowed must be purchased from the canteen; Meal times are assigned and inmates have a short time to eat and depart the chow hall, there are no seconds; Inmates are subject to searches of their person and/or cell at any time; All movements of inmates from one area to another are tightly choreographed, monitored and supervised to avaid any incidents between location changes.

Custody/Security Level

MA DOC - Northeastern Correctional Center is a minimum security state prison located at 976 Barretts Mill Rd in West Concord, MA operated by the Massachusetts Department of Corrections. This institution is considered the best situation to be in if you have to be incarcerated. Inmates assigned to minimum security prisons generally pose the least risk to public safety. Inmates live in dormitories on a campus that resembles a school more than a prison. Inmates must have less than 8 years on their sentence, be non-violent with a clear disciplinary history to qualify for minimum designation. There is much less supervision of inmate movement within the prison than at any other custody level.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a State - minimum facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about MA DOC - Northeastern Correctional Center that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com.

How To Send Money:

How to Send an Inmate Money in Massachusetts

These are general guidelines for sending money to an inmate's commissary account. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services.

What is a Commissary?

A commissary is a store within the correctional institution. Commissary day is usually held once a week and can only be enjoyed if the inmate has funds in their commissary account. An inmate's commissary account is like a bank account within the prison. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. The commissary sells clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary might also sell entertainment-related products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets like an iPad (no internet access), songs and educational programming.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with.

Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number. Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

Some of the money transfer firms are MoneyGram, JPay, OffenderConnect, Access Corrections, JailATM, CommissaryDeposit

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

How do I send money using MoneyGram?

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at MA DOC - Northeastern Correctional Center letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to MA DOC - Northeastern Correctional Center at 976 Barretts Mill Rd , West Concord, MA

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Great Deals For You and Your Inmate