Schema: Article + FAQPage
Internal links (5): Montana inmate search, send money to Montana inmates, Montana reentry resources, Staying Connected hub, how prison works hub
Voice: Formerly-incarcerated narrator. Plain, direct, honest. Written to the family member on the outside.
META BLOCK:
Family Rights and Advocacy in Montana | InmateAid
Roughly 600 incarcerated Montana men -- about 20 percent of the state's adult male prison population -- are held in private CoreCivic prisons in Arizona and Mississippi, more than 1,000 miles from home. Montana's prisons are overcrowded, and the state's response has been to ship people out of state at a cost of about $19 million per year. For the families of those 600 men, in-person visiting is effectively impossible. As the mother of one Montana man held at the Tallahatchie facility in Mississippi put it: "His kids can't come. He can't see his family."
That is the starting point for understanding Montana. It is a vast, sparsely populated state with the highest incarceration rate of any democracy in the world (789 per 100,000 by one measure), one state-owned men's prison, and a population so over capacity that 20 percent of incarcerated men are exiled to other states.
The second thing Montana families need to know: since May 1, 2024, personal mail to the major state facilities is scanned in Maryland. Letters, pictures, and drawings to Montana State Prison, Montana Women's Prison, Riverside, and Pine Hills are sent to a TextBehind processing center in Phoenix, Maryland, scanned, and delivered digitally to the inmate's tablet. Any personal mail sent directly to those facilities after May 1, 2024 is returned to sender.
Montana DOC: 5 South Last Chance Gulch, PO Box 201301, Helena, MT 59620-1301 | **406-444-3930** | cor.mt.gov
Each inmate at a Montana DOC facility receives **one free phone call and one free 10-minute video visit every week**.
What Families Are Facing in Montana
Montana DOC operates a small number of state facilities across an enormous state, and contracts with private and out-of-state facilities.
**In-state DOC facilities:**
- **Montana State Prison (MSP)** -- Deer Lodge, Powell County (western Montana, between Helena and Missoula); 406-846-1320; the only state-owned men's prison
- **Montana Women's Prison (MWP)** -- 701 South 27th St., Billings, Yellowstone County (south-central Montana); primary women's facility
- **Pine Hills Correctional Facility** -- Miles City, Custer County (eastern Montana)
- **Riverside** -- Boulder, Jefferson County (near Helena; women's)
**Contract / regional facilities (mail goes directly to these, not to Maryland):**
- **Dawson County Correctional Facility** -- Glendive, Dawson County (eastern Montana)
- **Crossroads Correctional Center** -- Shelby, Toole County (northern Montana; private, CoreCivic)
**Out-of-state private facilities (CoreCivic):**
- **Arizona** (CoreCivic Saguaro/La Palma) -- about $90 per bed per day
- **Tallahatchie County Correctional Facility, Mississippi** (CoreCivic) -- 240 beds reserved at about $82 per bed per day
Roughly 600 Montana men are held out of state. Four out-of-state deaths occurred in 2025; six deaths occurred at Montana State Prison in 2025. The Montana Innocence Project and the ACLU of Montana have raised concerns about limited reentry and parole programming at the out-of-state facilities.
Montana's distances are enormous. Billings to Deer Lodge (MSP) is about 4 hours. Eastern Montana (Miles City, Glendive) to MSP is 6-7 hours. For families with a loved one held in Arizona or Mississippi, in-person visiting requires interstate travel that most families cannot afford.
On mail: scanned in Maryland for the four major facilities since May 1, 2024 (see below). Direct to facility for Dawson and Crossroads.
On phone: each inmate gets one free call per week; additional calls charged. ICS Corrections phone system; tablets through GettingOut (ViaPath). You do not need to contact anyone before receiving a call from an adult MT DOC inmate.
On video: one free 10-minute video visit per week per inmate; $0.25/minute after that. Inmate-initiated through tablet docking stations.
On money: certified check or money order only by mail (no personal checks).
Your Rights as a Family Member in Montana
Visitation rights
To visit in person, you must be approved. The process:
1. Create an **Okta account** (required before applying; use the Okta Account Creation Instructions at cor.mt.gov)
2. Complete the online **Visitation Application**
3. Wait for review -- up to 90 days (usually less)
4. Once approved, schedule visits online in advance through the IC Solutions website
5. To schedule by phone with 2 weeks' notice: **406-415-6313**
**Montana State Prison**: one visit per week, up to 5 visitors per visit (high side) or 3 visitors per visit (low side). Low side schedules rotate every 4 weeks to give all units morning and afternoon options. As of April 19, 2025, low side visitation moved to a new location within the prison with fewer slots due to space restrictions -- first-come, first-served via the IC Solutions website.
**Montana Women's Prison** (as of Aug 1, 2025, all visits scheduled online): 701 South 27th St., Billings. Visiting hours: Tuesday and Friday 7:00-8:30 PM; Saturday and Sunday 8:30-10:30 AM and 1:30-3:30 PM. No regular visitation on the third Saturday of each month (reserved for Kids' Day).
Bring valid photo ID. Arrive 15-30 minutes early. Review the Offender Visiting Policy, Visitor Dress Code, and Visiting Rules at cor.mt.gov.
If already approved but needing to update information: complete a Visitor Information Update Form at cor.mt.gov.
Communication rights
Tablet communication is **inmate-initiated**. All communication through tablets begins with an email invitation from the inmate. **Do not create a GettingOut account until you receive an invitation.** Once invited, create your GettingOut account (instructions at cor.mt.gov or thevisitor.icsenforcer.com).
Through tablets: text messages, video messages, photos. Note: tablet access may be turned off at any time, for hours to days, without warning, for security reasons. The DOC asks families NOT to call facilities to ask whether tablets are on.
Phone: each inmate receives one free phone call per week. Additional calls through ICS Corrections. You do not need to set up anything in advance to receive a call from an adult MT DOC inmate, though a prepaid account avoids collect-call charges.
Video visits: one free 10-minute period per week per inmate; $0.25/minute after. Inmate-initiated through tablet docking stations in housing units. Online scheduling of video visits is no longer available.
All calls are recorded except legal calls to attorneys.
Notification rights
Montana DOC is not required to notify family of transfers -- including transfers to out-of-state facilities. Use the Montana DOC offender locator at cor.mt.gov to track current location. If your loved one is transferred out of state, contact Constituent Services to confirm the facility. DOC notifies next of kin for serious medical emergencies and deaths.
Grievance rights
Internal DOC grievances must be filed by the incarcerated person. Family members cannot file internal grievances directly.
External pathways for families:
- **Montana DOC Constituent Services**: cor.mt.gov | 406-444-3930
- **Disability Rights Montana**: disabilityrightsmt.org -- federally mandated watchdog with authority to investigate MSP
- **ACLU of Montana**: aclumontana.org
- **Montana Innocence Project**: mtinnocenceproject.org
- Your Montana state legislators at leg.mt.gov
Montana DOC Constituent Services and Key Contacts
**Montana DOC**
5 South Last Chance Gulch, PO Box 201301, Helena, MT 59620-1301
Phone: **406-444-3930**
cor.mt.gov
Constituent Services handles family and public inquiries. Friends and Family resources: cor.mt.gov/FriendsandFamily.
**Montana State Prison**: 406-846-1320
**Visitation scheduling**: 406-415-6313 (2 weeks' notice)
**Community Corrections Bureau**: 406-444-9647
For out-of-state placements: contact Constituent Services through cor.mt.gov to identify the specific facility and its visiting, mail, and phone policies (CoreCivic facilities in Arizona and Mississippi have their own procedures).
Disability Rights Montana: The Federally Mandated Watchdog
Disability Rights Montana (DRM)
disabilityrightsmt.org
DRM is the federally designated Protection and Advocacy agency for Montana. This is a critical distinction: under the Protection and Advocacy for Individuals with Mental Illness Act and the Developmental Disabilities Assistance and Bill of Rights Act, DRM has the statutory authority to monitor and investigate Montana State Prison and other facilities where people with disabilities are held -- including authority Congress granted specifically so that vulnerable people in institutions have advocates.
DRM's landmark case: Disability Rights Montana v. Batista (filed 2014, settled 2022) challenged the treatment of incarcerated people with serious mental illness at Montana State Prison under the Eighth Amendment, ADA, and Rehabilitation Act, represented by the ACLU of Montana. During the litigation, at least 12 people with severe mental illness at MSP died by suicide. The 2022 settlement required that within six months, all cells housing people with severe mental illness have windows allowing natural light, a stainless steel toilet and sink with potable water, a bed, and a pillow. The executive director's words at settlement: "it can no longer be said that solitary confinement exists for mentally ill individuals at the Montana State Prison."
If your loved one at Montana State Prison has a serious mental illness or disability and is being mistreated, denied accommodations, or held in conditions that harm their mental health, **Disability Rights Montana has the legal authority to investigate**. This is the single most powerful external advocacy resource for Montana families with a loved one who has a mental illness or disability.
Montana Advocacy Organizations
ACLU of Montana
aclumontana.org
P.O. Box 1968, Missoula, MT 59806
Phone: 406-203-3375
The ACLU of Montana co-counseled the Disability Rights Montana case and continues to monitor conditions at Montana State Prison and the out-of-state private facilities. They have publicly raised concerns about the reduced reentry and parole programming available to Montana men held in CoreCivic facilities out of state. For systemic conditions issues, constitutional violations, or documented patterns of abuse, the ACLU of Montana is the contact. They do not take individual grievance cases routinely.
Montana Innocence Project
mtinnocenceproject.org
P.O. Box 7607, Missoula, MT 59807
Phone: 406-243-6698
The Montana Innocence Project works to exonerate wrongfully convicted people in Montana. They have also raised concerns about the out-of-state transfer of Montana prisoners. For families who believe their loved one was wrongfully convicted, the Montana Innocence Project is the contact.
Families Against Mandatory Minimums (FAMM)
famm.org
National network including Montana families. For families with loved ones serving excessive mandatory sentences.
Human Rights Defense Center (HRDC)
humanrightsdefensecenter.org
Phone (for family members): 561-360-2523
HRDC advocates on prison communication costs, mail scanning, and publications access. Montana's mail scanning arrangement (TextBehind in Maryland) and out-of-state private prison contracts are exactly the kind of arrangements HRDC monitors and challenges nationally. Family members can contact directly.
Prisoner Rights Organizations Families Can Contact on Their Loved One's Behalf
Disability Rights Montana
disabilityrightsmt.org
The federally mandated Protection and Advocacy agency. For any incarcerated person with a mental illness or disability at Montana State Prison or another Montana facility. Has statutory investigation authority. The strongest external resource for these cases.
ACLU of Montana
aclumontana.org | 406-203-3375
Civil rights litigation including prisoner rights. For systemic conditions, constitutional violations, or documented abuse.
Montana Legal Services Association (MLSA)
mtlsa.org
Phone: 1-800-666-6899
Free civil legal assistance to low-income Montanans. Can assist with civil matters related to incarceration and provide referrals.
Montana Innocence Project
mtinnocenceproject.org | 406-243-6698
For wrongful conviction cases.
The Out-of-State Prison Reality: What Montana Families Need to Know
About 600 Montana men -- roughly 20 percent of the adult male prison population -- are held in private CoreCivic facilities in Arizona and Mississippi, at a cost of about $19 million per year to the state. This is Montana's response to overcrowding at its only state-owned men's prison in Deer Lodge.
For families:
- **In-person visiting is effectively impossible**. The facilities are 1,000+ miles away. Families have publicly said they cannot afford to travel, and their loved one's children cannot visit.
- **Programming is reduced**. The ACLU of Montana and Montana Innocence Project have raised concerns that out-of-state facilities offer fewer reentry and parole programs, which can affect parole eligibility and release readiness.
- **Tablet and phone communication become the only connection**. The GettingOut tablet system and weekly free call are the primary lifeline for families of out-of-state prisoners.
- **CoreCivic facilities have their own policies**. Mail, visiting, and phone procedures at the Arizona and Mississippi facilities differ from Montana DOC rules. Contact Montana DOC Constituent Services to identify the specific facility and its procedures.
- **Deaths**: four Montana men died in out-of-state facilities in 2025, all under investigation.
If your loved one is transferred out of state, contact Montana DOC Constituent Services and ask: which facility, what are the visiting/mail/phone procedures, and what programming is available there. The out-of-state placement is described by the DOC as temporary, pending construction of additional housing at Deer Lodge.
How to File a Complaint on Your Loved One's Behalf
Step 1: Document everything specific
Date, facility, staff name if known, what happened. For mental health or disability issues at MSP: document the specific condition, accommodation denied, and any deterioration.
Step 2: Montana DOC Constituent Services
cor.mt.gov | 406-444-3930. For issues not resolved at the facility level.
Step 3: Disability Rights Montana (for mental illness/disability)
disabilityrightsmt.org. If your loved one has a mental illness or disability, DRM has the legal authority to investigate Montana State Prison directly.
Step 4: Contact the facility
For facility-level issues: Montana State Prison 406-846-1320, or the specific facility. For out-of-state facilities: contact Montana DOC Constituent Services first.
Step 5: Contact your Montana state legislators
State senator and representative at leg.mt.gov. The Montana Criminal Justice Oversight Council and the Legislature have been engaged on overcrowding and out-of-state transfers -- constituent contact matters.
Step 6: Contact advocacy organizations
ACLU of Montana (406-203-3375), Montana Innocence Project (406-243-6698), or HRDC for guidance.
Step 7: Federal escalation
DOJ Civil Rights Division (justice.gov/crt). For federal facilities and federal civil rights violations. For out-of-state CoreCivic facilities, federal oversight may apply across state lines.
What families cannot compel: You cannot file an internal DOC grievance for your loved one. You cannot override transfer or classification decisions. External organizations can investigate and litigate but cannot guarantee outcomes.
Staying Connected: The Practical Guide for Montana Families
Tablets (inmate-initiated)
All Montana DOC inmates have GettingOut tablets. Communication is initiated by the inmate via email invitation. Do NOT create a GettingOut account until you receive an invitation. Once invited: create your account at GettingOut.com or via the GettingOut app (iOS/Android). Text messages, video messages, photos.
Tablet access can be turned off without warning for security reasons. Do not call facilities to ask about tablet status.
Phone
Each inmate receives one free phone call per week. Additional calls through ICS Corrections. You do not need to contact anyone in advance to receive a call from an adult MT DOC inmate. A prepaid account avoids collect-call charges.
Video visits
One free 10-minute video visit per week per inmate; $0.25/minute after. Inmate-initiated through tablet docking stations. Online scheduling no longer available.
Mail (scanned in Maryland since May 1, 2024)
For Montana State Prison, Montana Women's Prison, Riverside, and Pine Hills: personal mail (letters, pictures, drawings) must be sent to:
[Facility Name]
[Inmate Name, AO Number]
P.O. Box 247
Phoenix, MD 21131
It is scanned and delivered digitally to the tablet. Mail sent directly to these facilities after May 1, 2024 is returned to sender.
For Dawson and Crossroads: personal mail still goes directly to those facilities.
Legal mail, checks, money orders, and cashier's checks: still sent directly to the facility, addressed to "Mail Room Staff" with the inmate's name and AO number.
In-person visits
Create Okta account, complete online Visitation Application (up to 90-day review), schedule online via IC Solutions. Phone scheduling: 406-415-6313 (2 weeks' notice). Photo ID required. Arrive 15-30 minutes early.
Sending money
Certified check or money order only by mail (no personal checks). Verify current options through cor.mt.gov.
Locating your loved one
Montana DOC Offender Locator: cor.mt.gov
Constituent Services: 406-444-3930
InmateAid Montana inmate search: [internal link]
Supporting Yourself While Supporting Them
Montana families face a unique combination: enormous distances, the highest incarceration rate of any democracy, an overcrowded single state men's prison, and 600 men shipped out of state where their families cannot reach them. The system is under documented strain.
If your loved one has a mental illness or disability, Disability Rights Montana (disabilityrightsmt.org) is the most powerful resource available to you. They are federally mandated, they have statutory authority to investigate Montana State Prison, and they won a landmark settlement on exactly these issues. Use them.
The ACLU of Montana (aclumontana.org) and the Montana Innocence Project (mtinnocenceproject.org) are the organizations publicly documenting the out-of-state transfer problem. If your loved one is held in Arizona or Mississippi, these are the organizations naming the human cost of that arrangement.
The GettingOut tablet -- and the weekly free call and video visit -- may be your primary connection, especially if your loved one is out of state. Wait for the invitation before setting up your account.
Worth Rises (worthrises.org) tracks GettingOut/ViaPath and CoreCivic costs and practices nationally. Montana's combination of mail scanning, tablet fees, and private prison contracts is exactly what they document.
Dial **211** for local community resource referrals in your area of Montana.
Frequently asked questions
Why is my loved one in a prison in Arizona or Mississippi?
Montana's state prisons are overcrowded. To manage the population, Montana contracts with private CoreCivic prisons in Arizona and Mississippi, where roughly 600 Montana men (about 20 percent of the adult male prison population) are held at a cost of about $19 million per year. The DOC describes this as temporary, pending construction of additional housing at Montana State Prison in Deer Lodge. For the specific facility and its visiting/mail/phone procedures, contact Montana DOC Constituent Services at 406-444-3930.
How does Montana prison mail work since May 2024?
Since May 1, 2024, personal mail (letters, pictures, drawings) for Montana State Prison, Montana Women's Prison, Riverside, and Pine Hills must be sent to a TextBehind processing center: [Facility Name] / [Inmate Name, AO Number] / P.O. Box 247 / Phoenix, MD 21131. It is scanned and delivered digitally to the inmate's tablet. Mail sent directly to these facilities is returned to sender. Personal mail for Dawson and Crossroads still goes directly to those facilities. Legal mail, checks, and money orders still go directly to the facility, addressed to "Mail Room Staff."
How do tablet communications work in Montana?
All Montana DOC inmates have GettingOut tablets, and all communication is initiated by the inmate via an email invitation. Do not create a GettingOut account until you receive an invitation. Once invited, create your account at GettingOut.com or via the app. Inmates can send text messages, video messages, and photos. Tablet access can be turned off without warning for security reasons.
Are phone calls and video visits free in Montana?
Each Montana DOC inmate receives one free phone call and one free 10-minute video visit every week. Additional phone calls are charged through ICS Corrections. Additional video visits cost $0.25 per minute. Video visits are inmate-initiated through tablet docking stations; online scheduling of video visits is no longer available.
How do I get approved to visit someone at a Montana state prison?
First, create an Okta account (required). Then complete the online Visitation Application at cor.mt.gov. The review process takes up to 90 days (usually less). Once approved, schedule visits online through the IC Solutions website, or by phone at 406-415-6313 with two weeks' notice. Bring valid photo ID and arrive 15-30 minutes early.
What is Disability Rights Montana and how can it help my family?
Disability Rights Montana (disabilityrightsmt.org) is the federally designated Protection and Advocacy agency for Montana. It has statutory authority to monitor and investigate Montana State Prison and other facilities. DRM won a landmark 2022 settlement on the treatment of incarcerated people with serious mental illness at MSP. If your loved one has a mental illness or disability and is being mistreated or denied accommodations, DRM has the legal authority to investigate -- making it the strongest external resource for these cases.
What advocacy organizations help Montana prison families?
Disability Rights Montana (disabilityrightsmt.org) for mental illness/disability cases. The ACLU of Montana (aclumontana.org; 406-203-3375) for civil rights and conditions issues. The Montana Innocence Project (mtinnocenceproject.org; 406-243-6698) for wrongful convictions. Montana Legal Services Association (1-800-666-6899) for civil legal aid. FAMM (famm.org) for mandatory minimum sentencing. --- [SPEC NOTE: Series folder 1intOvghBAhj6-_YzDsYllOy4scUOeEGh. Internal CTAs: Montana inmate search, send money to Montana inmates, Montana reentry resources, Staying Connected hub, how prison works hub. SOURCING: cor.mt.gov/FriendsandFamily/In-Person-Visitation (visit inmate members public must be approved staff facility; complete online Visitation Application; review process up to 90 days usually less; before apply online must create Okta account; users already Okta account may proceed application; Visitor Information Update Form; requirements restrictions visitation all DOC facilities; Offender Visiting Policy Visitor Dress Code Visiting Rules Regulations; visits must be scheduled online advance; 406-415-6313 schedule 2 weeks notice; inmates may have only one visit per week up to five visitors per visit high side three visitors per visit low side; low side visitation schedules rotate every four weeks morning afternoon visits; Montana Women's Prison Aug 1 2025 all visits scheduled online advance; 701 South 27th St Billings MT 59701 [sic 59101]; visiting hours Tuesday Friday 7 pm 8:30 pm Saturday Sunday 8:30 am 10:30 am 1:30 pm 3:30 pm; no regular visitation third Saturday every month reserved Kids Day); cor.mt.gov/FriendsandFamily/Mail and StayingConnected (inmates DOC-run facilities provided tablet communicate family friends messaging phone calls video visitation; all communication through tablets initiated by inmates via email invitation; once invitation received individuals must create GettingOut account; family friends should not create account until receive invitation; inmates may exchange text messages video messages photos; inmates may make calls from tablets or traditional wall unit phones; each inmate receives one free phone call every week; inmates may initiate video visits connecting tablets docking stations units; online scheduling video visits no longer available; each inmate receives one 10-minute period free video visitation every week after cost 25 cents per minute; tablet access turned off any time hours to days without warning security reasons do not contact facilities; 5 S Last Chance Gulch Street PO Box; all inmate personal mail Montana State Prison Montana Women's Prison Riverside Pine Hills scanned off-site facility digitally delivered tablets; personal mail arrives returned sender); icscorrections.com/facilities/mt_doc.html (Mail Scan only applies inmates Montana State Prison Riverside Montana Women's Prison Pine Hills; personal mail Dawson Crossroads still mailed those facilities; all personal mail letters pictures drawings digitally delivered via tablet; personal mail sent facility after May 1 2024 returned sender; legal mail checks Money Orders cashier's checks still sent facility address envelope Mail Room Staff inmate name AO number; personal mail addressed Facility Name Inmate Name AO Number P.O. Box 247 Phoenix MD 21131; certified check money order only purchase by mail no personal checks; video visitation on-site remotely; you do not need contact anyone prior receiving call adult MT DOC inmate); helenair.com August 2025 (Montana prison mail processed Maryland starting May 1; PO Box 247 Phoenix MD 21131; TextBehind company now business Montana service free correctional institutions operations paid family friends incarcerated people website mobile app; TextBehind no-cost agreement central impasse North Carolina; Prison Policy Initiative 2022 report issues scanning mail pushed friends families use other paid communications; advocates emotional benefits holding rereading physical mail behavior mental health prisons; DOC top priority keep staff inmates safe mail used introduce drugs; legal mail still delivered directly recipients); montana.thepublicindex.org (Montana incarceration rate 789 per 100,000 highest proportion population behind bars among democracies worldwide; Community Corrections Facilities Programs Bureau 406-444-9647; MDOC five nonprofit organizations one county prerelease centers four female six male); montanafreepress.org October 2025 (600 male inmates roughly 20 percent Montana adult male prison population imprisoned out of state; contracts cost state about $19 million year; CoreCivic Arizona $90 per prison bed per day through October 2025; CoreCivic Mississippi Tallahatchie 240 beds $82 per bed per day through end 2026; two deaths each out-of-state prison 2025 four total; six deaths Montana State Prison this year four still under investigation; Montana Innocence Project ACLU Montana concerns limited reentry parole programming; ICPM Integrated Correctional Programming Model; Sen Barry Usher Montana Criminal Justice Oversight Council); mtstandard.com April 2024 (Montana family Tallahatchie inmate Del Crawford can't visit person expenses Texas resident Phyllis Richardson; his kids can't come he can't see his family; out-of-state contracts CoreCivic began 2023); dailymontanan.com March 2022 + aclumontana.org (settlement Disability Rights Montana DOC severe mental illness natural light potable water bed pillow within six months; seven years making federal lawsuit Disability Rights Montana 2014/2015 Deer Lodge violating constitutional protections cruel unusual punishment; at least 12 people severe mental illness MSP died by suicide during litigation; Bernadette Franks-Ongoy Executive Director; can no longer be said solitary confinement exists mentally ill individuals Montana State Prison); aclu.org February 2014 (Disability Rights Montana federally designated Protection Advocacy agency Montana authority investigate Montana State Prison granted Congress Developmental Disabilities Assistance Bill Rights Act Protection Advocacy Individuals Mental Illness Act); clearinghouse.net (Disability Rights Montana v Opper/Batista 2:14-cv-00025 D Mont; 42 USC 1983 Eighth Amendment ADA Rehabilitation Act; ACLU Montana private attorneys; Ninth Circuit 15-35770); inmateaid.com MSP (406-846-1320); cor.mt.gov 406-444-3930 Brian Gootkin Director Greg Gianforte Governor; aclumontana.org P.O. Box 1968 Missoula MT 59806 406-203-3375; mtinnocenceproject.org P.O. Box 7607 Missoula MT 59807 406-243-6698; mtlsa.org 1-800-666-6899; disabilityrightsmt.org; famm.org; worthrises.org; humanrightsdefensecenter.org 561-360-2523; leg.mt.gov; justice.gov/crt; 211 Montana; GettingOut.com. NOTE for Poorwa: CRITICAL -- verify mail scan address P.O. Box 247 Phoenix MD 21131 TextBehind still current for MSP MWP Riverside Pine Hills (confirmed icscorrections.com and helenair.com August 2025; effective May 1 2024); verify Dawson and Crossroads still receive personal mail directly (not scanned); verify GettingOut (ViaPath/TKC Holdings) still Montana DOC tablet vendor (transitioned Oct-Nov 2023 from Edovo); verify ICS Corrections still phone vendor; verify one free phone call and one free 10-min video visit per week still current (confirmed cor.mt.gov); verify $0.25/min video after free period; verify Okta account + online Visitation Application process current; verify 406-415-6313 visitation scheduling current; verify MSP 406-846-1320 current; verify Montana Women's Prison 701 South 27th St Billings -- confirm zip (source says 59701 but Billings is 59101 -- VERIFY); verify MWP visiting hours Tue/Fri 7-8:30pm Sat/Sun 8:30-10:30am 1:30-3:30pm; verify ~600 out of state and $19M cost current (Montana Free Press October 2025); verify CoreCivic Arizona and Tallahatchie Mississippi contracts current; verify Disability Rights Montana disabilityrightsmt.org current and statutory authority; verify ACLU Montana 406-203-3375 aclumontana.org current; verify Montana Innocence Project 406-243-6698 mtinnocenceproject.org current; verify MLSA 1-800-666-6899 mtlsa.org current; verify Montana DOC offender locator at cor.mt.gov current; verify 789 per 100,000 incarceration rate framing; verify Montana DOC 406-444-3930 current; verify FCC rate caps apply to ICS Montana; len/char check before publish. POSSIBLE ERROR FLAG: Montana Women's Prison zip code -- in-person visitation page says 59701 but that is Butte MT; Billings is 59101 -- verify correct zip.]
Stay Connected with InmateAid
Reach Your Loved One in Montana
InmateAid helps families stay in touch. Set up discounted calls, send letters and photos, add money, or send approved magazines - all in one place.