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Internal links (5): New Hampshire inmate search, send money to New Hampshire inmates, New Hampshire reentry resources, Staying Connected hub, how prison works hub
Voice: Formerly-incarcerated narrator. Plain, direct, honest. Written to the family member on the outside.
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Family Rights and Advocacy in New Hampshire | InmateAid
New Hampshire is a study in contrasts for prison families. On one hand, the New Hampshire Department of Corrections (NHDOC) operates a Family Connections Center (FCC) -- a dedicated family resource center inside every state prison, running since 1998, with parenting education, children's spaces in visiting rooms, and a program ("Family Ties Inside Out") that connects newly incarcerated parents to their local family resource centers in the community. That is more built-in family support than most state systems offer.
On the other hand, New Hampshire is the only state in the country that houses civilly committed, mentally ill people -- including some who have never been charged with a crime -- in a prison-run Secure Psychiatric Unit (SPU). Several people have died there. The unit has been the subject of years of litigation, a federal civil rights complaint, and sustained advocacy. A new forensic hospital, intended to relieve the SPU, opened in 2025.
If your loved one is in NHDOC, both of these realities matter. This guide covers the family support that exists, the mental health crisis that families should understand, and the organizations fighting for change.
NHDOC: 105 Pleasant Street, PO Box 1806, Concord, NH 03302 | **(603) 271-5600** | corrections.nh.gov
Communications run through **ConnectNetwork by GTL (now ViaPath)**.
What Families Are Facing in New Hampshire
New Hampshire's prison system is small -- roughly 2,000 incarcerated people -- one of the smallest in the country. Facilities are concentrated in Concord, with one in the far north.
Major facilities:
- **New Hampshire State Prison for Men (NHSP)** -- 281 North State Street, Concord; mail to PO Box 14, Concord, NH 03302; (603) 271-1801
- **New Hampshire Correctional Facility for Women (NHCFW)** -- 42 Perimeter Road, Concord, NH 03301
- **Northern New Hampshire Correctional Facility (NCF)** -- 138 East Milan Rd, Berlin, NH 03570 (far northern NH; about 2.5 hours from Concord)
- **Secure Psychiatric Unit (SPU)** -- PO Box 2828, Concord (houses people in psychiatric crisis; addressed to "Patient Name, Patient #")
- **Transitional/community units**: Shea Farm Transitional Housing Unit (women; 60 Iron Works Rd, Concord), North End THU, Transitional Work Center, Residential Treatment Unit, Calumet THU (126 Lowell St, Manchester)
Most facilities are in or near Concord, which makes New Hampshire relatively accessible for in-state families. The Northern facility in Berlin is the exception -- a 2.5-hour drive from the Concord area.
On phone, messaging, and tablets: ConnectNetwork by GTL/ViaPath (NHDOC Site ID 222) provides AdvancePay phone accounts, phone PIN debit, messaging, tablets, visitation scheduling, and video visitation. Set up at ConnectNetwork.com.
On mail: governed by administrative rule Cor 314 (Inmate Mail, Electronic Messaging, and Package Services). Each facility has a specific mailing address (see above) -- use the inmate's name and DOC ID number. Confirm current mail rules at corrections.nh.gov/inmate-relations/inmate-communications.
On money: through ConnectNetwork/ViaPath and approved methods at corrections.nh.gov.
Your Rights as a Family Member in New Hampshire
Visitation rights
NHDOC states that visiting is a **privilege**. Each incarcerated person is authorized **two visits weekly** (visits from attorneys, clergy, or other official visitors do not count against this). Incarcerated people may have an unlimited number of family members on their visiting list.
The approval process:
1. The incarcerated person must request that you be placed on their visiting list
2. You fill out a visitor's application and send it **directly to the incarcerated person** -- do NOT send the completed form to NHDOC
3. The incarcerated person processes the request
4. All visitors undergo a criminal background check
5. Provide full name, address, phone, date of birth, and an identifying number (driver's license, military ID, or non-driver ID)
Visitors under 18 must be accompanied by an approved adult family member or legal guardian on the visiting list.
**Safeguard Training** (important for families with children): If the incarcerated person is in for crimes against children or has a history of such crimes, visitation with minors may be denied, restricted, or require that the accompanying adult complete NHDOC's Safeguard Training. The training is offered virtually (no in-person attendance required) and covers visiting room rules, how to prepare a child for visitation, grooming behaviors, coercion, and how to report an incident. 2026 class dates are posted at corrections.nh.gov.
Review the visitor dress code and current visiting information before traveling.
Communication rights
Phone, messaging, video: ConnectNetwork by GTL/ViaPath. Set up an AdvancePay account at ConnectNetwork.com. The incarcerated person calls you (outbound). All calls are recorded except legal calls to attorneys.
Notification rights
NHDOC is not required to notify family of transfers. Use the NHDOC inmate locator at corrections.nh.gov to track location. NHDOC notifies next of kin for serious medical emergencies and deaths.
Grievance rights
Internal NHDOC grievances must be filed by the incarcerated person. Family members cannot file internal grievances directly.
External pathways for families:
- NHDOC main: (603) 271-5600 | corrections.nh.gov
- Family Connections Center: corrections.nh.gov/resident-relations/family-support
- **Disability Rights Center-NH** (for mental illness/disability): drcnh.org
- ACLU of New Hampshire: aclu-nh.org
- Office of Professional Standards (NHDOC internal investigations): (603) 271-5600
- Your New Hampshire state legislators at gencourt.state.nh.us
The Family Connections Center: New Hampshire's Built-In Family Support
Family Connections Center (FCC)
corrections.nh.gov/resident-relations/family-support
The FCC, part of NHDOC's Division of Rehabilitative Services, is a family resource center located in all three New Hampshire state prisons and in minimum-security units including the Shea Farm Transitional Housing Unit for women. It has provided family support services and parenting education in NHDOC since 1998 -- making it one of the longest-running, most established in-prison family support programs of any state in this series.
What the FCC does:
- Parenting education for incarcerated parents
- Children's spaces in visiting rooms
- Self-help support groups
- Information, referrals, and case management
- Family reunification support
The Annie E. Casey Foundation estimates that more than 15,000 children in New Hampshire have a parent who is incarcerated. The FCC has expanded beyond the prison walls to partner with community agencies. In 2020, the FCC partnered with Waypoint and the New Hampshire Attorney General's office on a federal Second Chance Grant to create **"Family Ties Inside Out"** -- a program that connects all newly incarcerated parents in NH jails and prisons to their local family resource centers in the community, so support reaches the children and caregivers at home.
For New Hampshire families, the FCC is the first place to turn for parenting support, help preparing children for visits, and navigating the system. Contact through corrections.nh.gov/resident-relations/family-support.
The Secure Psychiatric Unit: What Families Must Understand
New Hampshire is the only state in the country that houses people who need secure psychiatric care -- including civilly committed people who have not been convicted or even charged with a crime -- in a unit run by the Department of Corrections, on the grounds of the men's prison, staffed by corrections officers. This is the Secure Psychiatric Unit (SPU).
Why families need to know this:
- If your loved one experiences a severe mental health crisis in NHDOC custody, they may be placed in the SPU
- The SPU is not licensed as a medical facility and is not subject to the Patients' Bill of Rights that governs New Hampshire hospitals
- People held there have spent up to 23 hours a day isolated in cells -- which a 2021 New Hampshire Advisory Committee to the U.S. Commission on Civil Rights report described as "a form of solitary confinement on psychiatric patients" in a "dehumanizing" environment
- Women are held in the SPU despite it being located in a men's prison
- People can be deemed ready for discharge but remain stuck for months because New Hampshire Hospital lacks beds
Several people have died in or near the SPU after confrontations with corrections officers. NHDOC reported updating its use-of-force policy in early 2024, equipping officers with body cameras, and adopting a new restraint tool intended to reduce risks.
**The new forensic hospital**: After years of advocacy and litigation, New Hampshire funded a new 24-bed forensic psychiatric hospital on the grounds of New Hampshire Hospital, operated by the Department of Health and Human Services (not Corrections), intended to relieve and eventually replace the SPU for civilly committed patients. It was projected to open in June 2025. Verify its current operational status and whether your loved one would be eligible for placement there rather than the SPU.
If your loved one has a serious mental illness in NHDOC custody, **Disability Rights Center-NH** (below) is the organization with federal authority to investigate.
New Hampshire Advocacy Organizations
Disability Rights Center-New Hampshire (DRC-NH)
drcnh.org
64 North Main Street, Suite 2, Concord, NH 03301
Phone: (603) 228-0432 | 1-800-834-1721
DRC-NH is the federally designated Protection and Advocacy organization for New Hampshire. Under the Protection and Advocacy for Individuals with Mental Illness Act (PAIMI) and related federal law, DRC-NH has the statutory authority to investigate incidents of abuse and neglect of people with mental illness and disabilities -- including at the Secure Psychiatric Unit -- and to access records and facilities.
DRC-NH has been part of multiple lawsuits regarding mental health care in New Hampshire and has documented complaints that SPU staff treat symptoms of mental illness as disciplinary problems, that people are held in solitary-like conditions, and that the unit is "first and foremost correctional in nature."
If your loved one has a mental illness or disability and is being mistreated, denied care, or held in the SPU in harmful conditions, DRC-NH is the single most powerful external resource available to you. They are federally mandated, they have investigation authority, and they have existing expertise on exactly these issues.
ACLU of New Hampshire
aclu-nh.org
18 Low Avenue, Concord, NH 03301
Phone: (603) 224-5591
The ACLU of New Hampshire (Legal Director Gilles Bissonnette) handles civil rights cases including prisoner rights and government accountability. For systemic conditions issues, constitutional violations, or documented patterns of abuse. Does not take individual grievance cases routinely.
NAMI New Hampshire
naminh.org
Phone: 1-800-242-6264
The National Alliance on Mental Illness NH chapter (Executive Director Susan Stearns) advocates for people with mental illness and their families, including those in the criminal justice system. For families navigating a loved one's mental health needs in custody, NAMI NH offers support, education, and advocacy.
Advocates for Ethical Mental Health Treatment
A New Hampshire advocacy group (co-founded by Beatrice Coulter and Wanda Duryea) focused specifically on conditions at the Secure Psychiatric Unit. They speak regularly with people held at the facility and their family members. For families with a loved one in the SPU, this group provides peer connection and advocacy focused on that specific facility.
Families Against Mandatory Minimums (FAMM)
famm.org
National network including New Hampshire families. For families with loved ones serving excessive mandatory sentences.
Note: Citizens for Criminal Justice Reform (CCJR), formerly a prominent New Hampshire prison reform organization, dissolved in April 2024. Some of its published material remains online, but the organization is no longer operating.
Prisoner Rights Organizations Families Can Contact on Their Loved One's Behalf
Disability Rights Center-NH
drcnh.org | (603) 228-0432 | 1-800-834-1721
The federally mandated Protection and Advocacy organization. For any incarcerated person with a mental illness or disability, especially in the SPU. Has statutory investigation authority. The strongest external resource for these cases.
ACLU of New Hampshire
aclu-nh.org | (603) 224-5591
Civil rights litigation including prisoner rights. For systemic conditions, constitutional violations, or documented abuse.
New Hampshire Legal Assistance (NHLA)
nhla.org
15 Green Street, Concord, NH 03301
Phone: (603) 225-4700
Free civil legal services for low-income New Hampshire residents. Can assist with civil matters related to incarceration and provide referrals.
New England Innocence Project
newenglandinnocence.org
Phone: (617) 305-6505
For families who believe their loved one was wrongfully convicted (covers New Hampshire and the broader New England region).
Human Rights Defense Center (HRDC)
humanrightsdefensecenter.org
Phone (for family members): 561-360-2523
HRDC advocates on prison communication costs, mail policies, and publications access. NHDOC uses ConnectNetwork/ViaPath -- HRDC monitors GTL/ViaPath practices nationally. For communications cost issues or wrongful mail rejection, family members can contact directly.
How to File a Complaint on Your Loved One's Behalf
Step 1: Document everything specific
Date, facility, staff name if known, what happened. For mental health or SPU issues: document the specific care denied, the conditions, and any deterioration or use of force.
Step 2: NHDOC
(603) 271-5600 | corrections.nh.gov. For issues not resolved at the facility level. For internal misconduct: the Division of Professional Standards.
Step 3: Disability Rights Center-NH (for mental illness/disability)
drcnh.org | (603) 228-0432. If your loved one has a mental illness or disability, DRC-NH has federal authority to investigate -- particularly for SPU conditions.
Step 4: Contact the facility
For facility-level issues: contact the Warden's office (NHSP: 603-271-1801).
Step 5: Contact your New Hampshire state legislators
At gencourt.state.nh.us. The Legislature funded the new forensic hospital and has studied the SPU for years -- constituent contact on conditions matters. New Hampshire's legislature is unusually accessible (400 House members for a small state).
Step 6: Contact advocacy organizations
DRC-NH, ACLU of New Hampshire (603-224-5591), NAMI NH, or Advocates for Ethical Mental Health Treatment for guidance.
Step 7: Federal escalation
DOJ Civil Rights Division (justice.gov/crt) -- which has previously investigated New Hampshire's mental health system. For federal facilities: BOP Northeast Region.
What families cannot compel: You cannot file an internal NHDOC grievance for your loved one. You cannot override classification, medical, or SPU placement decisions. External organizations can investigate and litigate but cannot guarantee outcomes.
Staying Connected: The Practical Guide for New Hampshire Families
Phone, messaging, and video
ConnectNetwork by GTL/ViaPath (NHDOC Site ID 222). Set up an AdvancePay account at ConnectNetwork.com. Services include phone, phone PIN debit, messaging, tablets, and video visitation. The incarcerated person calls you. All calls recorded except legal calls.
Governed by administrative rule Cor 314. Address mail to the specific facility with the incarcerated person's name and DOC ID number:
- NHSP (men): Inmate Name, DOC ID #, NH State Prison, PO Box 14, Concord, NH 03302
- NHCFW (women): Inmate Name, DOC ID #, NHCFW, 42 Perimeter Road, Concord, NH 03301
- Northern NH (Berlin): Inmate Name, DOC ID #, Northern NH Correctional Facility, 138 East Milan Rd, Berlin, NH 03570
- SPU: Patient Name, Patient #, Secure Psychiatric Unit, PO Box 2828, Concord, NH 03302
Confirm current mail rules at corrections.nh.gov/inmate-relations/inmate-communications.
Sending money
Through ConnectNetwork/ViaPath and approved methods. Verify at corrections.nh.gov or the InmateAid New Hampshire send money page.
In-person visits
Two visits weekly. The incarcerated person adds you to their list; you send the visitor application directly to them (not to NHDOC); background check follows. Safeguard Training may be required for visits with minors in certain cases. Schedule through ConnectNetwork. Review the dress code before traveling.
Family Connections Center
For parenting support and help preparing children for visits: corrections.nh.gov/resident-relations/family-support.
Locating your loved one
NHDOC Inmate Locator: corrections.nh.gov
InmateAid New Hampshire inmate search: [internal link]
Supporting Yourself While Supporting Them
New Hampshire gives families something most states do not: the Family Connections Center, a real, staffed, decades-old family support program inside the prisons. Use it. If you have children, the FCC's parenting support and the "Family Ties Inside Out" program connecting you to local family resource centers are genuinely valuable.
But New Hampshire also runs the country's only prison-based psychiatric unit, and if your loved one struggles with mental illness, you need to understand the SPU and know that Disability Rights Center-NH (drcnh.org; 603-228-0432) is the organization with federal authority to investigate what happens there. The new forensic hospital, opened in 2025, is meant to be a better alternative -- verify whether your loved one is eligible for it.
NAMI New Hampshire (naminh.org) and Advocates for Ethical Mental Health Treatment are peer and advocacy resources specifically for families dealing with mental illness in the system.
The ACLU of New Hampshire (aclu-nh.org) is the legal organization for systemic conditions issues.
Worth Rises (worthrises.org) tracks ConnectNetwork/ViaPath costs nationally. For families managing phone and messaging costs, their monitoring is relevant.
Dial **211** for local community resource referrals across New Hampshire.
Frequently asked questions
What is the Family Connections Center?
The Family Connections Center (FCC) is a family resource center operated by NHDOC in all three New Hampshire state prisons and minimum-security units, running since 1998. It provides parenting education, children's spaces in visiting rooms, support groups, information and referrals, and family reunification support. Its "Family Ties Inside Out" program connects newly incarcerated parents to their local family resource centers in the community. Contact through corrections.nh.gov/resident-relations/family-support.
What is the Secure Psychiatric Unit (SPU)?
New Hampshire is the only state that houses people needing secure psychiatric care -- including civilly committed people who have not been convicted or charged with a crime -- in a unit run by the Department of Corrections on the men's prison grounds, staffed by corrections officers. The SPU is not licensed as a medical facility. People have been held there up to 23 hours a day in conditions a U.S. Commission on Civil Rights advisory committee described as solitary confinement, and several people have died there. A new forensic hospital, intended to relieve the SPU, opened in 2025. Disability Rights Center-NH has federal authority to investigate the SPU.
How does visitation work in New Hampshire?
Visiting is a privilege; each incarcerated person is authorized two visits weekly (attorney/clergy visits don't count). The incarcerated person must add you to their list. You fill out a visitor application and send it directly to the incarcerated person -- not to NHDOC. A criminal background check follows. Visitors under 18 must be accompanied by an approved adult. If the incarcerated person has a history of crimes against children, the accompanying adult may need to complete Safeguard Training (offered virtually).
What is Safeguard Training?
NHDOC's Safeguard Training is required for adults chaperoning minors when the incarcerated person is in for or has a history of crimes against children. It covers visiting room rules, how to prepare a child for visitation, grooming behaviors, coercion, and how to report an incident. It is offered virtually on set dates posted at corrections.nh.gov, with no in-person attendance required.
What phone and messaging system does New Hampshire use?
ConnectNetwork by GTL (now ViaPath), NHDOC Site ID 222. It provides AdvancePay phone accounts, phone PIN debit, messaging, tablets, visitation scheduling, and video visitation. Set up an account at ConnectNetwork.com. The incarcerated person places outbound calls to you.
Who can help if my loved one has a mental illness in NHDOC custody?
Disability Rights Center-NH (drcnh.org; 603-228-0432) is the federally mandated Protection and Advocacy organization with statutory authority to investigate abuse and neglect of people with mental illness, including at the Secure Psychiatric Unit. NAMI New Hampshire (naminh.org) and Advocates for Ethical Mental Health Treatment provide additional support and advocacy. For systemic legal issues, the ACLU of New Hampshire (aclu-nh.org).
How do I send mail to a New Hampshire state prison?
Address mail to the specific facility with the incarcerated person's name and DOC ID number. NH State Prison for Men: PO Box 14, Concord, NH 03302. NHCFW (women): 42 Perimeter Road, Concord, NH 03301. Northern NH Correctional Facility: 138 East Milan Rd, Berlin, NH 03570. Mail is governed by administrative rule Cor 314 -- confirm current rules at corrections.nh.gov/inmate-relations/inmate-communications. --- [SPEC NOTE: Series folder 1intOvghBAhj6-_YzDsYllOy4scUOeEGh. Internal CTAs: New Hampshire inmate search, send money to New Hampshire inmates, New Hampshire reentry resources, Staying Connected hub, how prison works hub. SOURCING: corrections.nh.gov/inmate-relations/inmate-communications (NHDOC use contracted 3rd party service ConnectNetwork by GTL Now Viapath most forms inmate communication; U.S Mail E-Mail inmates contact by phone; Inmate Name DOC ID NH State Prison PO Box 14 Concord NH 03302; NHCFW 42 Perimeter Road Concord NH 03301; North End Transitional Housing Unit PO Box 14; Transitional Work Center PO Box 14; Residential Treatment Unit PO Box 14; Secure Psychiatric Unit Patient Name Patient # PO Box 2828 Concord NH 03302; Shea Farm Transitional Housing Unit 60 Iron Works Rd Concord NH 03302; Northern NH Correctional Facility 138 East Milan Rd Berlin NH 03570; Calumet Transitional Housing Unit 126 Lowell St Manchester NH 03103; Cor 314 Inmate Mail Electronic Messaging Package Services); corrections.nh.gov/search (NH DOC Site ID 222 AdvancePay Phone Pin Debit Messaging Tablets Visitation Scheduling Video Visitation; FCC Division Rehabilitative Services family resource center all three NH State Prisons Minimum-security units Shea Farm Transitional Housing Unit women); corrections.nh.gov/resident-relations/family-support (FCC Division Rehabilitative Services family resource center all three NH State Prisons minimum-security units Shea Farm; provided family support services parenting education NHDOC since 1998; expanded providing support inside prisons partnering community agencies; Annie E Casey foundation more than 15000 children NH parent incarcerated; 2020 FCC partnered Waypoint NH Attorney General Second Chance Grant 2020-IG-BX-0002 Waypoint awarded expand reentry programming Family Connections Center systems care children parent incarcerated; Family Ties Inside Out connects all newly incarcerated parents NH jails prisons local family resource centers); corrections.nh.gov/inmate-relations/visit-inmate (visiting privilege; inmates authorized two visits weekly; attorneys clergy official not counted quota; all visitors approved NHDOC staff; unlimited family members visiting lists; criminal background check; inmate request prospective visitor placed list; fill out visitor application send directly to inmate; visitors under 18 accompanied approved adult family member legal guardian; full name address phone DOB identifying number; return to inmate DO NOT send completed form directly NHDOC; Safeguard Training inmates crimes against children history may have visitation children denied restricted adult complete safeguard training; classes 9:30 am 03/27/2026 05/08/2026 06/19/2026 07/31/2026 09/11/2026 10/23/2026 11/20/2026; offered virtually; overview Visiting Room policy rules prepare child grooming behaviors coercion offending cycles report incident); themarshallproject.org July 2018 (NH only place in country ward people at risk hurting themselves others secure psychiatric unit located in prison; Disability Rights Center nonprofit special authority federal law protect advocate people disabilities part several lawsuits mental health care New Hampshire; deemed ready for discharge SPU still wallow months years NH Hospital doesn't have bed; patients inmates 20 to 23 hours day cells; Andrew Butler civilly committed transferred hospital to prison); indepthnh.org 2016 (federal complaint Treatment Advocacy Center NH housing non-criminal mentally ill prison; women housed SPU men's prison; corrections officers staff; commingling convicted civilly committed; unconstitutional known since 2010; relocate SPU new secure facility wing NH Hospital; transfer control DOC to DHHS; Renny Cushing); nhpr.org December 2024 (NHDOC updated use of force policy early 2024 equipped corrections officers body cameras new restraint tool SPU immobilizes upright minimize risks breathing; Borcuk family wrongful death petered out nominal settlement $4000 no admission wrongdoing; Phillip Borcuk died December 2017 Taser prone restraint; Jason Rothe died officer charged); nhpr.org May 2023 (Francesca Broderick staff attorney investigations coordinator Disability Rights Center-New Hampshire empowered federal law investigate abuse neglect facilities mental illness; complaints staff treat symptoms mental illness disciplinary problems; 23 hours per day isolated cells; cages confine aggressive patients counseling; 2021 NH Advisory Committee US Commission Civil Rights dehumanizing solitary-confinement environment; Charles Mealer 2015 fatally overdosed suicide settled 2018; Susan Stearns NAMI New Hampshire; forensic hospital pushed back June 2025 24-bed; Wanda Duryea Beatrice Coulter Advocates Ethical Mental Health Treatment monitor phones open mail shake down cells strip search); courts.state.nh.us 1999 (Disabilities Rights Center Inc v Commissioner NH DOC; PAMII Protection Advocacy Mentally Ill Individuals Act; protect advocate rights individuals mental illness investigate incidents abuse neglect; SPU); unionleader.com January 2020 (Sununu signed budget $8.75 million partial funding build 24-bed forensic hospital grounds state hospital; DHHS operate; SPU 43 patients); ccjrnh.org April 2024 (Citizens for Criminal Justice Reform dissolution effective April 2 2024; 13 years); hrw.org 2020 (NH Legal Assistance 15 Green Street Concord 603-225-4700; New England Innocence Project 617-305-6505; Families Advocating Inmate Reintegration FAIR-NH PO Box 805 Concord 603-224-0120 Gloria Paradise transportation support); ccjrnh.org NH DOC (NHSP 281 North State Street Concord 603-271-1801 PO Box 14; NHCFW; Office Victim Services Nichole Kipphut 603-271-7351; Professional Standards Lynmarie Cusack 603-271-5600); drcnh.org; aclu-nh.org; naminh.org; corrections.nh.gov 105 Pleasant Street PO Box 1806 Concord 603-271-5600; famm.org; worthrises.org; humanrightsdefensecenter.org 561-360-2523; gencourt.state.nh.us; justice.gov/crt; 211 NH; ConnectNetwork.com. NOTE for Poorwa: CRITICAL -- verify ConnectNetwork by GTL/ViaPath still NHDOC communications vendor (Site ID 222 confirmed corrections.nh.gov); verify NHDOC mail policy -- does NH scan mail or deliver physical? (Cor 314; not confirmed as scanning -- verify current at corrections.nh.gov); verify facility addresses (NHSP PO Box 14 Concord 03302; NHCFW 42 Perimeter Road Concord 03301; Northern NH 138 East Milan Rd Berlin 03570; SPU PO Box 2828 Concord 03302); verify two visits weekly still current; verify visitor application sent DIRECTLY to inmate not NHDOC; verify Safeguard Training 2026 dates and requirement; verify Family Connections Center current and Family Ties Inside Out program active; verify Secure Psychiatric Unit still operating and current conditions; verify NEW FORENSIC HOSPITAL -- did it open June 2025? Is it operational? Is SPU being phased out? (CRITICAL current-status verification at dhhs.nh.gov); verify Disability Rights Center-NH drcnh.org 603-228-0432 1-800-834-1721 current and P&A authority; verify ACLU New Hampshire aclu-nh.org 603-224-5591 Gilles Bissonnette current; verify NAMI NH naminh.org 1-800-242-6264 current; verify Advocates for Ethical Mental Health Treatment current (Coulter Duryea); verify NH Legal Assistance 603-225-4700 nhla.org current; verify CCJR dissolved April 2024 -- DO NOT list as active (confirmed ccjrnh.org); verify FAIR-NH status -- likely defunct, did not include as active; verify NHDOC inmate locator at corrections.nh.gov; verify ~2000 population; verify NHCFW location (moved from Goffstown to Concord Perimeter Road -- confirm current); verify FCC in all three state prisons; verify Professional Standards 603-271-5600; verify FCC contact; verify Victim Services Unit is NOT for inmate families (it serves crime victims -- did not direct inmate families there); len/char check before publish. NOTE: Victim Services Unit at NHDOC serves CRIME VICTIMS not inmate families -- deliberately did not list as a family resource to avoid confusion.]
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