Polk County WI Jail

County Jail

Last Updated: February 20, 2023
1005 West Main St, Suite 900, Balsam Lake, WI 54810

Polk County WI Jail is for County Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for County - medium facility.

The phone carrier is Securus Tech®, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Polk County WI Jail

Polk County WI Jail basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 715-485-8370

The Polk County WI Jail is a medium-security detention center located at 1005 West Main St, Suite 900 Balsam Lake, WI which is operated locally by the Polk County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Polk County accepts inmates from surrounding towns, municipalities, the US Marshal's Service and the Balsam Lake Police Department who do not have their own long-term lock-up.

Inmates may receive mail by addressing letters to the inmate, in care of the Polk County Jail at the below address. Inmates cannot receive phone calls, but can make collect calls or purchase phone cards from canteen, and call from their cells. Jail Staff will not pass personal/non-emergency messages to inmates.

Inmate Locator

Polk County WI Jail publishes the names of their inmates currently in their facility in Wisconsin. Your search should start with this locator first to see if your loved one is there.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason they charge to access it.

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Covid Visitation Information

As of March 18, 2020, registration and visitation rules have changed to protect inmates at Polk County WI Jail and their loved ones during the COVID-19 outbreak. At this time, there are no in-person visits for family and friends due to the COVID-19 situation. Video visitation is available; details can be found below or call 715-485-8370.


  • All visits through the video visitation system require the visitor to establish a user account.

Visitation Information

Polk County WI Jail Visitation

To ensure the opportunity for Inmates to maintain ties and contacts with family, friends, attorneys, and clergy persons, regular visitation will be provided. Visiting is scheduled to allow such access on a regular basis, limited only by staff demands, visiting schedule, and the safety and security of the facility. All Inmates will be afforded the opportunity for regular scheduled visitation with in these guidelines.

Each Inmate, depending on security classification, may be allowed a Maximum of 50 minutes of visiting each week. Visiting days are Wednesday, Thursday and Saturday. Visits will be 25 minutes in duration.

Visiting at the Polk County Jail shall be permitted, by appointment during the prescribed posted times. Appointments must be made by 8 pm the day prior to the scheduled visit.

  • Visiting for Female Inmates will be Wednesday and Thursday 6pm to 7pm, Saturday 1pm to 2 pm.
  • Visiting for Male Inmates will be Wednesday and Thursday 7pm to 9pm, Saturday 2pm to 4pm.
  • First appointment scheduled will be honored

A maximum of four persons will be allowed to visit an Inmate during the 25 minute visiting session.

All visitors wishing to visit must be on an approved visiting list before a scheduled visit will be granted.

Visits by family members or clergy outside of normal visiting hours or without appointment, may be allowed in special circumstances, such as a death in the family. This will be done only with approval from the Shift Supervisor.

Visitors are to be advised to bring a Picture Id with them to visiting.

  • Visitors must show at least one of the following forms of identification
      1. Wisconsin Drivers License
      2. Wisconsin Identification Card
      3. Military Identification Card
      4. Out-of State Drivers License with picture
      5. Any School Identification card with picture
      6. Any Official Form of identification that can be corroborated with other forms of ID
  • Visitors must be at least 18 years of age to visit without a parent or legal guardian. An Inmate’s juvenile children visiting must be accompanied by a parent or legal guardian. The parent or legal guardian must be an authorized visitor of the inmate.
  • No Visitor shall be allowed to visit who does not conform to the proper dress code.
  • All visitors will be required to wear shirt, pants or shorts, and shoes.
  1. No visitor who is wearing clothing that may offend or provoke someone will be allowed
  2. Male and Female visitors must cover their bodies from top of the shoulders to the mid thigh. Transparent material, tank tops, tube tops or clothing suggestive of gang affiliation will be cause for denial of visitation.

Visitors may bring in acceptable property for the inmate. Acceptable property is:

  • Prescription Glasses
  • Prescription Medication
  • Dentures
  • One soft cover bible or other religious text
  • Personal clothing appropriate for court appearances ( by court order only)
  • Approved medical devices (heart monitors, braces, etc. Written documentation outlining the need is required.
  • New undergarments in unopened packages

All visitors are subject to NCIC and Wisconsin Crime Information Bureau checks and may be detained or taken into custody if necessary

Any visitor or civilian caught bringing contraband into the Jail shall be turned over to Law Enforcement for arrest, interview, and prosecution.

Pre-arraignment detainees may have visits from parents or spouses only.

Visitors are not allowed to bring food, candy, or beverages into the visiting area unless necessary for childcare.

There will be no loitering in the visiting area. When a visitor is finished they must go to the waiting area to wait for others who are visiting or exit the facility.

If a visitor is disruptive, exhibits symptoms of intoxication, or violates safety and security guidelines of the facility, they may be denied a visit or have a visit terminated.

All visitors wishing to visit an inmate shall be 100% sober when entering the Polk County Justice Center.

Any and all types of cell phone use during visiting hours are prohibited. Such use may result in the visit being terminated and loss of visiting privileges up to 90 days.

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Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

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