Suffolk County - South Bay House of Corrections (ICE)

County Jail

Last Updated: July 17, 2019
20 Bradston St, Boston, MA 02118
Security Level
County - medium
Phone Carrier
Facility Type
Satellite View of Suffolk County - South Bay House of Corrections (ICE)

Suffolk County - South Bay House of Corrections (ICE) basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 617-635-1000

This facility is for adult inmates.

The Suffolk County - South Bay House of Corrections (ICE) is a medium-security detention center located at 20 Bradston St Boston, MA that is operated locally by the Suffolk County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Suffolk County accepts inmates from surrounding towns, municipalities, the US Marshal's Service and the Boston Police Department who do not have their own long-term lock-up.

House of Correction at South Bay was built to replace its antiquated predecessor on Deer Island. The seven-building facility houses adult male and female inmates convicted of crimes with a sentence of 2½ years or less. This decentralized, direct supervision correctional center is comprised of 27 separate housing units to which inmates are assigned in accordance with a comprehensive classification system. Since 1992, the House of Correction has steadily increased its population from 832 inmates to as high as 1,900 in 2000.

During their incarceration, inmates have the opportunity to progress from their initial classification as maximum-security inmates to minimum-security inmates as they conclude their sentence. For classification advancement, an inmate must demonstrate exemplary behavior, including adherence to institutional rules, compliance with staff orders, and active, voluntary participation in various rehabilitative programs available throughout the facility. Such programs include, six month therapeutic community, anger management classes, vocational training, English for Speakers of Other Languages (ESOL), educational courses ranging from basic literacy to general equivalency, AIDS education, and parenting skills. The programs are designed to emphasize accountability and responsibility for inmates. Medical services are also provided to inmates at the House of Correction. The medical staff provides standard health care, assistance with substance abuse, HIV/AIDS, and mental health issues.

Inmate Property -

  • Inmates who are scheduled to appear in court may have clothing exchanged between the hours of 8am – 11:15am and 7pm – 9pm Monday through Friday.
  • Inmates may receive one set of clothes, which must be swapped for all clothing in the inmate’s property bag. When bringing in court clothes identification must be shown.
  • No inmate property will be accepted on Saturday Sunday or Holidays.
  • No food of any type will be accepted for inmates.
  • Soft covered books, magazines and newspapers are accepted from publishers only.

Inmate Funds

  • Funds to be placed in an inmate’s account will be accepted between the hours of 8am – 2pm and 4pm – 9pm daily.
  • Bank checks and money orders will be accepted for deposit into inmate’s account.
  • Cash, travelers’ checks and personal checks are not accepted.
  • Deposits into an inmate’s account shall be limited to and will not exceed $500.00 per transaction.

Women's Services - Women’s Program Services aims to deliver gender-specific, individualized reintegration programming to both detained and sentenced females at the Suffolk County House of Correction. All detained and sentenced females are enrolled in a 3-phase program model that begins with Phase 1 or Orientation.

The Orientation is a 2-day overview of the rules and regulations of the Department. Upon completing Orientation, detained and sentenced females immediately move on to Phase 2 where they participate in 2-weeks of daily psycho-educational workshops addressing 4 main topics: recovery; re-entry (life skills and job skills); domestic violence and anger management. After receiving a Phase 2 certificate of completion, inmates and detainees participate in the specific treatment programs of Phase 3.

Considered the main component of Women’s Services, Phase 3 program placement is determined by the results of comprehensive assessments and the development of an Individual Service Plan (ISP). Each woman receives an ISP at the conclusion of Phase 2 and is subsequently placed into longer-term programming that meets her individual needs. Phase 3 programs include recovery and relapse prevention; parenting; anger management; domestic violence; Education courses including- HSE(High School Equivalency), Literacy 1 and 2, ESOL(English for Speakers of Other Languages) ; Freedom from Violence; re-entry; creative writing and yoga.

House of Correction Inmate Programs -

GED prep class - Men and women incarcerated at the House of Correction (HOC) are constantly returning to communities throughout New England. Extensive rehabilitative efforts prepare thousands of offenders annually to become more productive and law-abiding upon release.

The average length of a male inmate’s sentence is 14 months and 10 months for a female inmate. Offenders are provided opportunities to participate in many rehabilitative programs offered at the HOC. These programs are designed to emphasize inmate accountability and responsibility. They include 90-day substance abuse rehabilitation, anger management classes, vocational training, educational courses, AIDS education, and parenting skills.

Each year, more than 4000 inmates are assessed by the HOC education department to determine, in part, if they must attend mandatory literacy courses in accordance with the Literacy Law, Chapter 452. Comprehensive education programs are offered to inmates in disciplines such as Adult Basic Education, General Equivalency Diplomas (GED), and English for Speakers of Other Languages (ESOL).

Inmates also participate in Vocational Arts programs such as carpentry, computer literacy, keyboarding, computer-based drafting, and graphic technology. The Sheriff’s Department also collaborates with Bunker Hill Community College in a seven-week food sanitation program in which the National Institute of Food Industry certifies inmates. Many of these programs were funded through profits generated through inmate canteen sales. The Department also offers educational programs at the post-secondary level, with classes in psychology, parenting, creative writing, business and history.

The House of Correction’s education staff works with inmates whose average reading ability is less than the 5th-grade level and whose average mathematics ability is the 7th-grade level. A motivated inmate can take classes in many different areas of study and at several different education levels. Inmates who read at a very low level can take Adult Basic Education or Special Education classes. Title I classes are offered to young inmates (up to age 22) who need remedial instruction. An English for Speakers of Other Languages (ESOL) curriculum is offered to inmates whose first language is not English. Inmates who have not earned a high school diploma can participate in pre-GED, GED classes and External Diploma classes.

The Education Division over the years has developed several major initiatives, including multiple collaboration efforts with other agencies such as Bunker Hill Community College, the External Diploma Program with Cathedral High School, and a post-release effort for younger inmates with Youth Options Unlimited, formerly Youth Opportunity Boston. The Department also acquired a curriculum, On Common Ground, which the Department helped pilot for the Department of Education. This program familiarizes students with constitutional issues. Two of the division’s teachers were trained in the nationally acclaimed curriculum, Facing History and Ourselves.

Common Ground Institute

Criteria: Referrals are accepted for inmates that meet program standards

The Common Ground Institute offers programs designed to provide students with specific instruction in the areas of Carpentry, Landscape, Building Maintenance and a 10-hour OSHA (Occupational, Safety and Health Education) class. Participants will receive certifications from the State of Massachusetts Department of Employment and Training, OSHA Certification along with Common Ground Institute Certificate.

Food Sanitation - Classes are offered on Monday and Wednesday for men and woman. The class provides instruction in the regulations governing sanitation: where bacteria is found; how food becomes contaminated; which foods are potentially hazardous; and methods for the elimination of those hazards. Upon completion of an examination the student will receive a NIFI (National Institute for Foodservice Industry) Certificate.

Keyboarding /Computer Literacy - Classes provide instruction in basic keyboarding along with use of Microsoft Office products. Classes are necessary for anyone transitioning into the Vocational training programs. Classes are Monday through Friday and run in periods 1, 2, 3, 5 and 6 in the computer lab.

Graphic Arts - Morning and evening classes offer instruction in computer design, documents and web design. Additionally the course introduces print production, document mass production and screen print.

Golden Scissors Tailoring Program - This course is available to students on a first-come-first-serve basis. The program is limited to six students per cycle, with an emphasis on the art of clothing alterations and repair. This program will be taught in Building 3. The program will run for three hours per day three days per week. This is a four to five-month program facilitated by “Amar the Tailor” from K&G’s Somerville store. Only serious students with enough time to complete the program will be considered.

If you need information about a detainee that is housed at this facility, you may call (781) 359-7500 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (781) 635-1000 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Suffolk County House of Corrections - South Bay (ICE) - Immigration Detainee Locator

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Inmate Locator

Suffolk County - South Bay House of Corrections (ICE) publishes the names of their inmates currently in their facility in Massachusetts. Your search should start with this locator first to see if your loved one is there.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason they charge to access it.

Visitation Information

Suffolk County - South Bay House of Corrections - Visitation

Visitors should not come to the House of Correction without having scheduled an appointment in advance.

Approved visitors must arrive at the House of Correction 1 hour prior to the start of their scheduled visit for processing.

  • It is a felony in Massachusetts for a person to deliver an article to an inmate without the permission of the Superintendent. It is also a felony to procure an article to be delivered or to possess it with the intent to deliver it or to deposit or conceal it with the intent for an inmate to obtain it.
  • Any person who carries or attempts to carry any article into the facility without the expressed consent of the Department is subject to arrest, prosecution and/or loss of visiting privileges.
  • All inmates are eligible to receive visits; Depending on the inmate’s status, he/she may be eligible to receive up to three visits per week and one visit per day.
  • Each visit can last up to one hour within the limits of the scheduled visiting hours.
  • Any visitor who appears to be under the influence of an intoxicating substance will not be allowed to enter the facility.

Visitor Requirements

In the fall of 2004, a collaboration between the Sheriff’s Department and Boston Medical Center resulted in a survey being conducted among inmates, visitors and staff. All of the groups surveyed voiced concerns focusing on children visiting. In an attempt to balance security and access to inmate visits, we have determined that we will enact important operational changes to the visiting protocol.

The visitor registration process has been restructured beginning October 3, 2005. At this time, contact visits resumed under new guidelines that will include important safeguards.

Visitor Selection cards have been distributed to all inmates. Each inmate will have the opportunity to designate up to 3 adults from whom they wish to receive personal visits. Each visitor will be required to complete an application and will be subject to a criminal records check as well as an identification check. Applicants may have to provide additional documentation as requested. We hope that this change reduces the amount of time that visitors have to wait to come into the facility.

Visitor applications will be available at the lobby registration desk, daily between 3-11pm only. Each visitor application must be returned for processing with copy of their identification card and a self addressed stamped envelope (SASE). The application processing may take up to 10 days and the applicant will be notified of their visiting status via US Mail.

Visitors must make an appointment to visit inmates and children will only be allowed on institution property until 6:00 p.m. No children will be allowed at the 6:30 or 8:15 visiting periods.

Visiting Rules

Visitors shall listen to and follow all orders of the Suffolk County Sheriff’s Department personnel. Failure to comply with their directions will result in the termination of your visit. Visits conducted in the Contact Visiting room are limited to TWO (2) adults and TWO (2) children. One of the children must be able to fit on your lap. Visits conducted in the Non Contact visiting rooms are limited to ONE (1) adult and ONE (1) small child up to age five.

Visitors are expected to closely supervise their children while on the premises. Children should not be left unattended at any time. A visit shall be terminated if a child is ill, is disruptive, unruly, or disturbing other visitors.

Visitors are expected to behave in a manner that is not offensive to others. Offensive language or inappropriate physical contact is cause for termination of the visit.

There is no kissing of any kind while in the visiting room. During the visit, visitors and inmates shall remain seated in separate seats and are required to keep their hands visible at all times.

  • All visitors’ personal property (wallet, pocket book, money, cell phone, etc.) are not allowed beyond the main lobby. Personal property may be secured in the lockers located in the main lobby.
  • No article other than the orange locker key is allowed in the visiting room. No article is to be passed to the inmate at any time.
  • Any person entering this facility is subject to being searched.
  • Any person who refuses to be searched will not be allowed to visit and will be asked to leave.

Identification Requirements

A valid and current PHOTO IDENTIFICATION CARD i.e., Massachusetts Driver’s License, Massachusetts Identification card, or Passport is required for all adults. Children under the age of 18 are considered minors and must be accompanied by a parent or documented legal guardian unless a completed minor consent form is presented. All minors must have an original birth certificate while on visiting and on our premises.

Application for visiting privileges from individuals that meet one or more of the following will not be granted:

  • The applicant has been confined to a penal facility within the past six months;
  • The applicant has a criminal complaint pending;
  • The applicant is a convicted felon who, as a condition of probation, is prohibited from associating with other felons; and/or;
  • The applicant is the “victim/witness” of any individual incarcerated at the facility;
  • The applicant has an active restraining order (MGL c. 209A/CORI-A) issued against any individual incarcerated at the facility.

Any applicant with a prior felony conviction or with an incarceration history with the Department may submit a written request for visiting privileges through the office of the Superintendent. Approval of the request must be granted before visitation privileges are granted.

Dress Code

Visitors must conform to the following dress code or the visit will not be allowed:


NO: Shorts, culottes, capris, halter tops, hip-hugger pants, sweat suits, mini skirts, wrap around skirts or dresses, full zippered shirts, hooded shirts, uniforms or bare feet. All skirts must be below the knees. Nothing is to be worn in the hair. Hats and scarves are not allowed.

The only jewelry allowed is one (1) wedding ring and one (1) religious medallion.

Men NO: Shorts, jumpsuits, sweat suits, fatigues, hooded shirts or hats.The only jewelry allowed is one (1) wedding ring and one (1) religious medallion. Any other article of clothing deemed inappropriate at the discretion of the visiting supervisor.

(ICE) - Friends and Family Visits

DAY VISITATION TIME Fridays 8:15 p.m. – 10:15 p.m. Sundays 5:15 p.m. – 6:15 p.m.
6:30 p.m. – 7:45 p.m.
  • To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.
  • Visitors must present a valid verifiable government-issued identification card to enter the facility.
  • Visits shall not exceed 1 hour.
  • Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Adult visitors must present a valid, verifiable government-issued identification card to enter the facility.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

Legal representatives of detainees are authorized to visit their clients during the following hours:
Daily, 7 a.m. – 11 p.m.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The Supervisory Detention and Deportation Officer for this facility can be reached at (781) 359-7500.

Clergy Visits

Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office.

Visiting Restrictions

  • All family or other social visits are Non-contact.
  • No firearms or weapons of any kind are permitted in the facility.
  • If visitors are or appear to be intoxicated, visitation will not be allowed.
  • All visitors are subject to search while in the facility.
  • Visitors are not allowed to pass or attempt to pass any items to detainees.
  • Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

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Facility Type

Suffolk County - South Bay House of Corrections (ICE) is run by the county sheriff’s department and the prison is run by the state department of corrections. Jail is for inmates who are awaiting time or who have been sentenced to less than a year. Prison is only available for people who have been sentenced to more than a year on any one charge.

Neither prison nor jail is nice but they differ in their levels of security, the programs they have and the quality of the environment. Additionally, an inmate cannot ask for a motion to reconsider once they have been transferred to the custody of the department of corrections.

The Sheriff’s department calculates what percentage of your jail time that you actually have to serve. The law requires that the sheriff’s department make people serve a minimum of 50% of their sentence if they are convicted of a misdemeanor.

The jail will accept inmates from the US Marshal and ICE where space is necessary. In comparison, state prison is for inmates serving lengthier sentences on crimes that are more severe in nature.

The Suffolk Sheriff’s Department calculates what percentage of a felony jail sentence a person will serve. The law requires that an inmate serve at least 85% of their felony jail sentence for non-mandatory time and 100% of their mandatory time.

Suffolk County - South Bay House of Corrections (ICE) also offers and manages alternatives to jail such as work release programs, work furlough, house arrest, and private county jails where the person convicted can serve their sentences on weekends. Because overcrowding is a problem in both county jail and state prison, both systems operate a good behavior program. Those who are on good behavior can have their sentences reduced or cut.

If you are not serving a mandatory minimum sentence and you do not get into trouble while in jail the sheriff’s department will typically give automatic good behavior time. When you first receive your release date from the jail, within a few days of being incarcerated, the good time deduction will have already been included in most cases. For non-mandatory misdemeanor good time off is 50% and for felonies is typically about 10-15%.

Custody/Security Level

The Suffolk County - South Bay House of Corrections (ICE) is located in Massachusetts and takes in new arrests and detainees are who are delivered daily - call 617-635-1000 for the current roster. Law enforcement and police book offenders from Suffolk County and nearby cities and towns. Some offenders may stay less than one day or only for a few days until they are released in a court proceeding, some after putting up a bond and then are released to a pretrial services caseload under supervision by the court, or are released on their own recognizance with an agreement to appear in court.

The jail is divided into "pods," each of which includes individual cells, common areas, and an outside recreation court — a space bound by towering concrete walls. All meals, are approved by a dietitian. Common area tables are made of solid steel with attached four seats. Inmates crowd around the tables playing cards or board games like chess and checkers. Inside the cells, there is only a sliver of a window allows inmates to peer out. There are two to three inmates per cell, The jail is crowded at about 90 percent capacity and this population varies day-to-day sometimes over-crowded. There are a number of people who arrive at the jail actively or recently drunk or high, or arrive with injuries from fights/assaults that led to their arrest, and/or are mentally ill with no other place for law enforcement to deliver them. This makes the intake process challenging for the jail’s staff and its medical personnel.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a County - medium facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about Suffolk County - South Bay House of Corrections (ICE) that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at

How To Send Money:

How to Send an Inmate Money in Massachusetts

Here are some general guidelines for sending money to an inmate's trust account; but not specific to a particular facility, institution or jail. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services. Some county jails require a per-night fee for the jail’s expenses.

What is a Commissary?

A commissary is a store within the jail. Commissary day is usually held once a week and can only be used if the inmate has funds in their commissary account, like a bank account within the institution. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. Items sold are clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary also sells products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets, songs and educational programming. They also sell paper, envelopes, and stamps allowing the inmate to write their loved ones, friends and family. Facilities will provide stamps and paper to inmates who are indigent – eligible where no money has been in their commissary account for at least 30 days.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with. Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

How do I send money using MoneyGram?

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number.

Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

MoneyGram, JPay, OffenderConnect, AccessCorrections, JailATM, WU, Touchpayonline, tigercommissary, smartdeposit are some of the money transfer firms being used by various facilities. MoneyGram is by far the oldest and most trusted.

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at Suffolk County - South Bay House of Corrections (ICE) letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to Suffolk County - South Bay House of Corrections (ICE) at 20 Bradston St, Boston, MA

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $8.95, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Great Deals For You and Your Inmate