Facility Contacts
ICE Supervisory Deportation Officer: 580-614-2000 ext. 42104 Visit and legal scheduling phone: 580-614-2100 ext. 42225 Legal email (exigent or scheduling): diamondbacklegal@corecivic.com Legal fax: 580-614-2133
Visiting Hours
Call 580-614-2100 ext. 42225 to schedule a visit with a detainee.
Each detainee gets two one-hour blocks of visitation per week. Every visit counts as one full block, regardless of how long it actually lasts.
Who Can Visit
Adult visitors (18 or older) can visit unaccompanied with a valid government-issued photo ID.
Anyone under 18 must be accompanied by a parent or legal guardian. You will need to bring proof of the relationship: a birth certificate or a court order showing guardianship.
Visiting Rules
All friend and family visits are non-contact.
No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees or carry items into the visitation area.
Every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. If you appear intoxicated, you will be turned away.
Attorney Visits
In-person attorney visits run 8 a.m. to 4 p.m. every day.
A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.
Virtual Attorney Visits and Legal Calls
Starting March 16, 2026, attorneys must schedule Virtual Attorney Visitation (VAV) appointments and legal calls through ERO eFile. Confirmation comes back through ERO eFile.
Sessions run 8 a.m. to 4 p.m. every day, in 60-minute blocks. Walk-in visits are still permitted. Appointments can be booked up to 2 weeks ahead but no later than 24 hours before the slot, on a first-come basis.
Attorneys are capped at 2 hours of appointments per day. Scheduling more than 2 hours in a single day may result in the additional visits being canceled by the facility.
For a quick phone call, the facility recommends having the detainee call the attorney instead of scheduling an appointment.
The ERO eFile request must include: the attorney's full name and contact info, the detainee's name and A-number (or name, date of birth, and country of birth). For video appointments, provide the Zoom link, meeting ID, and passcode in the Virtual Meeting Information section. For phone appointments, provide the attorney's phone number.
Required attachments: a scan of the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and the eFiled G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and a scan of the assistant's ID.
For requests under PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), upload the written request in the Attorney Authorization Letter field and the Professional Licensure or Curriculum Vitae in the Medical/Mental Health Evaluators field.
Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.
The facility can cancel or reschedule appointments to manage safety risks or to make sure other attorneys and detainees get fair access. If no slots are available or you have an exigent circumstance, email diamondbacklegal@corecivic.com or call 580-614-2100 ext. 42225.
Legal Mail by Email or Fax
Attorneys can send legal correspondence to diamondbacklegal@corecivic.com or fax to 580-614-2133. Mark "Legal Mail" clearly in the subject line and attach the specific documents to be delivered.
Include a cover sheet with the detainee's full name, A-number, sender's return fax number, total page count, and a "Legal Mail" notation.
Documents are inspected for contraband but not read, then delivered to the detainee. Processing happens during business hours Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.
Consular Visits
Consular officials can meet with their nationals at any time. Call the ICE Supervisory Deportation Officer at 580-614-2000 ext. 42104 to make arrangements when possible, and bring credentials.
Clergy Visits
Clergy can visit at any time but must arrange the visit ahead of time through the Chaplain's Office.