Facility Contacts
ICE Supervisory Deportation Officer: 830-378-6500 Attorney visit and legal mail email: STFRCAttorneyVisits@corecivic.com
Note on Friend and Family Visits
The ICE.gov source for this facility does not include current friend and family visiting hours, scheduling instructions, or visitor identification requirements. For those details, contact the facility directly at 830-378-6500.
Visiting Rules
No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees or carry items into the visitation area.
Every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. If you appear intoxicated, you will be turned away.
Attorney Visits
In-person attorney visits run 8 a.m. to 8 p.m.
For appointments on or after May 1, 2026, legal visits can be scheduled in advance through ERO eFile on a first-come basis. Contact appointments are scheduled in 60-minute blocks, with two back-to-back appointments allowed for the same detainee. Open-table appointments in the visitation area can be booked in 120-minute blocks. Walk-in visits are still permitted, but scheduled visits get priority.
A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.
Virtual Attorney Visits
For appointments on or after May 1, 2026, attorneys must request video teleconference (VTC) meetings or confidential legal phone calls through ERO eFile. Confirmation comes back through ERO eFile.
VTC sessions run 8 a.m. to 8 p.m. in 60-minute blocks. Appointments can be booked up to 2 weeks ahead but no later than 24 hours before the slot, on a first-come basis. There is no cap on how many appointments an attorney can request, but no attorney can have more than one 60-minute meeting with the same detainee in a single day.
The ERO eFile request must include: the attorney's full name and contact info, the detainee's name and A-number (or name, date of birth, and country of birth), and the Zoom meeting ID and passcode in the Virtual Meeting Information section. For phone-only calls, note that and provide the number the facility should call. This is required before you can select a time slot.
Required attachments: a scan of the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and the eFiled G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and a scan of the assistant's ID.
For requests under PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), upload the written request in the Attorney Authorization Letter field and the Professional Licensure or Curriculum Vitae in the Medical/Mental Health Evaluators field.
Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.
The facility can cancel or reschedule appointments to manage safety risks or to make sure other attorneys and detainees get fair access. If no slots are available or you have an exigent circumstance, contact STFRCAttorneyVisits@corecivic.com or 830-378-6500.
Legal Mail by Email
Attorneys can send legal correspondence to STFRCAttorneyVisits@corecivic.com. Mark "Legal Mail" clearly in the subject line and attach the specific documents to be delivered.
Include a cover sheet with the detainee's full name, A-number, total page count, and a "Legal Mail" notation.
Documents are inspected for contraband but not read, then delivered to the detainee. Processing happens during business hours Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.
Consular Visits
Consular officials can meet with their nationals at any time. Call the ICE Supervisory Deportation Officer at 830-378-6500 to make arrangements when possible, and bring credentials.
Clergy Visits
Clergy can visit at any time but must arrange the visit ahead of time through the Chaplain's Office.