Visiting someone incarcerated at IN DOC - Miami Correctional Facility (ICE) in Bunker Hill, Indiana means working within the visitation rules set by the Indiana Department of Corrections. State prison systems are larger and more bureaucratic than county jails, and visiting procedures, including application forms, approval timelines, and scheduling portals, are standardized across the state's DOC facilities. Before your first visit to IN DOC - Miami Correctional Facility (ICE), confirm the current process and your approval status by calling 765-689-8920.
Every state DOC requires visitors to submit a written application before being added to an inmate's approved visitor list. The application typically asks for your full legal name, date of birth, Social Security number, address, relationship to the inmate, and your criminal history if any. The DOC runs a background check, and approval can take anywhere from two weeks to a couple of months depending on the state. Prior felony convictions, active warrants, or a recent release from custody yourself can result in denial. You'll receive written notice of approval or denial by mail.
State prisons schedule visits by housing unit, custody level, and day of week. Many state DOCs now require advance scheduling through an online portal such as GTL/ViaPath GettingOut, Securus Visitation, or a state-run system, with visits booked days or weeks ahead. Walk-up visits without an appointment are rare in modern state corrections. Visiting days at IN DOC - Miami Correctional Facility (ICE) may differ for general population, restricted housing, and protective custody inmates. Call 765-689-8920 for the current schedule and to confirm whether the inmate's current status allows visits.
Bring a valid government-issued photo ID. Most state DOCs require it to be unexpired and match the name on your approved visitor application. Dress code at IN DOC - Miami Correctional Facility (ICE) is enforced at the entry point: no clothing matching inmate uniforms (colors vary by state; often blue, white, gray, or orange), no revealing attire, no underwire bras in some facilities (they set off metal detectors), no hats, no jackets in the visiting room. Phones, bags, and electronics stay in your vehicle or in lobby lockers. Searches of visitors are routine; refusing a search ends the visit.
Visits at IN DOC - Miami Correctional Facility (ICE) depend on the inmate's classification. Minimum and medium custody inmates generally receive contact visits in a common visiting room. Maximum custody, administrative segregation, and protective custody inmates may be restricted to non-contact visits through glass or limited to fewer hours per month. Inmates in disciplinary status can have visits suspended entirely. If the inmate has been transferred recently, has a pending classification change, or is in restricted housing, call 765-689-8920 to verify what type of visit is currently allowed.
Most state DOCs now offer video visitation as a supplement to or replacement for some in-person visits. Video visits at state facilities are typically handled through GTL/ViaPath, Securus, or HomeWAV and require setting up a paid account, scheduling in advance, and connecting from a smartphone, tablet, or computer. Some states have made video the primary or only visitation option at certain facilities. For information on inmate phone discount plans and money transfer options that work alongside video visitation, see InmateAid's inmate services and call 765-689-8920 to confirm what's offered at IN DOC - Miami Correctional Facility (ICE).
To start the visitor application process or check current visiting hours at IN DOC - Miami Correctional Facility (ICE), call 765-689-8920.
Visitation Information - Miami Correctional Facility
Facility Contacts
ICE Officer (Chicago detained unit): CHI-ERO-Detained@ice.dhs.gov or 872-351-3990 Legal scheduling and mail email: MCFSchedule@idoc.IN.gov Legal scheduling phone: 765-689-8920 ext. 5495 ViaPath customer support: 855-208-7349 Phone account funding (ViaPath): 866-516-0115 or www.GettingOut.com Visit scheduling: idoc.gtlvisitme.com
Visiting Hours
ICE detainees get one hour of visitation per week.
Thursday through Sunday: 8 a.m. to 9 a.m. 9:30 a.m. to 10:30 a.m. 11 a.m. to 12 p.m. 12:30 p.m. to 1:30 p.m.
Scheduling
Visit idoc.gtlvisitme.com to schedule an in-person visit. You must complete the facility's screening process before scheduling. Visits must be booked at least one business day in advance.
Funding Detainee Phone Calls
To put money on a detainee's account for phone minutes, call ViaPath at 866-516-0115 or visit www.GettingOut.com. For ViaPath customer support, call 855-208-7349.
Who Can Visit
Adult visitors (18 or older) can visit unaccompanied. Anyone under 18 must be accompanied by a parent or legal guardian. You will need to bring proof of the relationship: a birth certificate or a court order showing guardianship.
All visitors must show a government-issued photo ID.
Dress Code
Clothes must be loose-fitting and not form-fitting or tight. No stirrup pants, lycra pants, or leggings. No hoodies.
Dresses, skirts, and shorts must be no shorter than 2 inches above the knee and cannot have deep slits.
The following are prohibited: halter tops, low-cut revealing tops, tank tops, tube tops, sleeveless tops, cut-offs, see-through tops, swimsuit tops, body suits, sheer blouses, or any similar upper garments.
Undergarments must be worn at all times. No jewelry except a wedding band or wedding set.
Visiting Rules
All friend and family visits are non-contact.
No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees or carry items into the visitation area.
Every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. If you appear intoxicated, you will be turned away.
Attorney Visits
In-person attorney visits run:
Weekdays: 8 a.m. to 4 p.m. Weekends and holidays: 8 a.m. to 12 p.m.
Legal visits must be scheduled in advance by emailing MCFSchedule@idoc.IN.gov. Appointments outside these hours may be approved on a case-by-case basis for extenuating circumstances.
A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.
Virtual Attorney Visits and Legal Calls
Attorneys can request video teleconference (VTC) meetings or confidential legal phone calls by calling 765-689-8920 ext. 5495 or emailing MCFSchedule@idoc.IN.gov. The facility will reply with a confirmed date and time.
Appointments must be requested at least 24 hours in advance. Sessions run during normal visitation hours, in 30 to 60-minute blocks. There is no cap on how many VTC appointments an attorney can request, but no attorney can have more than one 60-minute meeting with the same detainee in a single day.
The email request must include: the attorney's full name and contact info, the detainee's name and A-number, several proposed dates and times, a scan of the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and a scan of the eFiled G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and a scan of the assistant's ID.
Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.
Recording any virtual or in-person visit, by audio or video, is prohibited. Violations can result in suspension or permanent loss of VTC privileges.
Legal Mail by Email
Attorneys can send legal correspondence to MCFSchedule@idoc.IN.gov. Mark "Legal Mail" clearly in the subject line and attach the specific documents to be delivered.
Include a cover sheet with the detainee's full name, A-number, sender's return fax number, total page count, and a "Legal Mail" notation.
Documents are inspected for contraband but not read, then delivered to the detainee. Processing happens during business hours Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.
Consular Visits
Consular officials can meet with their nationals at any time. Make arrangements with the ICE officer through the Chicago detained unit at CHI-ERO-Detained@ice.dhs.gov or 872-351-3990 when possible, and bring credentials.
Clergy Visits
Clergy can visit at any time but must arrange the visit ahead of time through the Chaplain's Office.