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Visiting hours for NCCF are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. Please reach out to 765-593-0111, on visitation procedures, applications, or directions to the facility in New Castle. Please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. Individuals under probation, parole, or community corrections supervision must obtain approval from both their supervising officer and the superintendent before visiting, although such visits are not typically approved.
Public Visitation: Please refer to the IDOC visitation page to find the most current information regarding visits.
Attorney Visits: Requests for general in-person legal visits between attorneys and Incarcerated Individuals must be made to the facility where the Incarcerated Individuals is housed. Attorney/Incarcerated Individuals visit requests are being scheduled and will continue as long as it is safe to do so on a facility-by-facility basis. Based on the conditions of each facility, they are subject to being postponed or rescheduled. A reliable alternative to an in-person attorney/Incarcerated Individuals visit is to schedule a confidential phone call. Incarcerated Individuals must have the attorney's phone number added to their approved telephone list. All calls are to be 'collect calls' unless the Incarcerated Individuals utilizes prepaid minutes.
Outside of these parameters, GTL also provides a service for video visitation. Visitors may register at https://idoc.gtlvisitme.com. The Incarcerated Individuals will need to communicate with his visitors at the best and available times to receive video visits via GTL depending on his unit’s operation. All visitation rules apply. GTL video visits are monitored.
All visitors need to read the link below for a full list of facility rules. Failure to comply with rules may result in suspension or permanent gate closure regardless of if individual is aware of said rule.