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Kent Co Jail Visitation Center

County Jail

Last Updated: April 22,2024


Visitation Hours

Kent Co Jail - Visitation

Times and days are subject to change without notice

  • Monday 8:30 am - 4 pm
  • Thursday 9 am - 4 pm
  • Friday 8:30 am - 5:00 pm
  • Saturday 10 am - 3:30 pm
  • Sunday 10 am - 3:30 pm
  • All federal holidays

This facility may also have a video visitation option, please call 616-632-6300 for more information, alerts, or scheduling changes.

General Visitation Information

Kent County MI Correctional Facility - Visitation

Special Notes

  1. All visitations are via video and subject to unforeseen lock-down and other situations which may postpone or cancel all visitations.
  2. Cell phones and other electronic recording devices are prohibited in the video visitation area. Lockers are available for storage of personal items. The cost to use a locker is twenty-five (25) cents, quarters only. Change is not available at the jail. The quarter will be refunded after the locker key is returned.
  3. If the person you visited seems depressed, is making suicidal statements or you have given them disappointing news, please inform KCCF Mental Health Staff at (616) 632-6222.

Personal Visitation

All visits have to be scheduled 24 in advance. A visitor may schedule by:

  • Scheduling online using the Renovo Visitor Website
  • Visitors can call the visitation line at (616) 632-6383 for scheduling assistance, 7 days a week between 9:00am and 9:00pm.
  • For visitors that do not have access to a computer or have an e-mail address, a kiosk is available in the visiting lobby.
  • Online help is available on how to use the Renovo website by viewing online videos.

Code of Conduct for Visitors

  • Visitors will adhere to certain rules of dress. High cut shorts, halter tops, low cut dresses or blouses, tank tops and dresses with slits past the knee will not be allowed. Shirt and footwear must be worn.
  • No visit will be permitted if the visitor appears to be under the influence of drugs or alcohol.
  • During the visit, the visitor will remain seated.
  • The use of gum, food, drink, matches, lighters and/or all tobacco products are prohibited within the Correctional Facility.
  • No cell phone, recording device or camera will be allowed into the facility or visitation area.
  • A visit can be terminated by KCCF staff at any time, without notice.
  • A professional visitor cannot use the professional visiting privilege to visit a relative. The visit must occur and count as a regular visit.
  • Children will not be left unattended in the visitation or accounting lobby area.

General Population & Juvenile Inmate Visitation Policy

  • Visitors must check in AT LEAST 20 minutes prior to their visitation start time. Visitors frequently arriving late may be banned.
  • Juvenile inmates must have an approved list of visitors before they are allowed to have any visits.
  • General population inmates will receive one (1) visit per week. Only two (2) visitors will be allowed per visit.
  • Visitors ages 17 and under cannot schedule visits by themselves and must be accompanied by an adult.
  • Working trustees will receive three (3) visits per week. Only two (2) visitors will be allowed per visit.
  • Visiting hours Mon-Fri: All inmates can visit from 8:00am to 11:00am; 1:00pm to 5:00pm; 7:00pm to 10:00pm.
    Visiting hours Sat-Sun: All inmates can visit from 8:00am to 11:00am; 1:00pm to 5:00pm.
  • Additional visits per week will be available for purchase ($15). For example: if an inmate already had their 1 visit used for the week, a visitor can purchase a 2nd, 3rd or 4th visit.

Internet Video Visits (At-Home Visitation)

Kent County Correctional Facility offers at home, internet video visits

  • This technology allows visitors who are not able to visit at the facility to schedule visits and video chat, from home, with an inmate using the Renovo Scheduling System.
  • Visits will take place 7 days a Week from 8:00am to 11:00am; 1:00pm to 5:00pm; and 7:00pm to 10:00pm.
  • 25-Minute Visit is $10.00
  • 10-Minute Visits are $4.00
  • Code of conduct policies remains the same as onsite visitation, if the rules and regulations are broken, a visitor will be banned from internet visitation.

Married Inmates (both housed within the jail) Visitation

Married inmates will be allowed to visit when both are incarcerated. A married inmate shall be responsible to prove they are legally married. Married inmates will be limited to one visit per week.

Hospitalized Inmate Visitation

An inmate that has been admitted into the hospital will not be allowed, visitors. Attorney or emergency visits due to serious medical conditions must be approved by an on-duty Shift Sergeant only. These approved visits are subject to the hospital's visitation rules.

Administrative Restrictive Unit Visitation

Inmates housed in the administrative restrictive unit will receive one (1) visit per week. Only two (2) visitors will be allowed to visit.

Visiting for the administrative restrictive units will take place on Friday, Saturday, and Sundays only. The visiting times are 8:00 AM to 9:00 AM

Professional Visitation

Professional visitors wishing to visit must come to the visiting/information desk at the Kent County Correctional Facility and register. A valid approved issued I.D. must be presented to staff. Professional visitors without any of the following listed approved I.D's must get prior approval to visit an inmate from Jail Administration by calling (616) 632-6401 or Inmate Service Administrator by calling (616) 632-6379.

  • Professional visiting list
  • Probation/Parole ID
  • Attorney bar card
  • Police Agency ID
  • Bondsperson
  • Court personnel

Professional visitors will not be allowed access without approved ID or pre-approval from Jail Administration.

Professional visitors will be allowed to visit from 8:00am to 11:00am; 1:00pm to 5:00pm; and 7:00pm to 10:00pm.

Additional visiting information:

  • Professional visitors will not be permitted to bring any photography equipment, recording devices, laptops, tablets, portable DVD players or cell phones into the secure facility without prior approval from the Jail Administration.
  • All weapons must be secured in the provided gun lockers prior to admittance into the facility.
  • All visitors must successfully pass through the metal detector before being allowed into the facility. All bags and/or briefcases will be searched prior to entry.
  • Do not bring contraband into the facility. Contraband is anything which is not issued to the inmate or explicitly approved by the Jail Administration. Examples can include but are not limited to: pencils, pens, paper, envelopes, paperclips, stamps, food items, hygiene items, clothing items, etc.
  • Do not accept any gifts or favors from inmates and do not do favors for them. Do not mail letters or relay messages on their behalf, or make purchases for them. Basic needs are adequately provided to all inmates.
  • • While some degree of confidentiality is important, professional visitors are required to immediately report any indication of planned escape, violence, suicide or anything which could jeopardize the safety and security of the facility.
  • Refer to the “Code of Conduct for Visitors” above for additional information.

Visiting Inmates at Kent County MI Correctional Facility

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this Grand Rapids MI location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Kent Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Kent County MI Correctional Facility, located in Grand Rapids, MI, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.