The facility at Kintock in Philadelphia runs through GlobalTel*Link, also known as GTL or OffenderConnect. To receive calls you will need to set up an account at offenderconnect.com first. That is the carrier side of the equation and it is not optional since GTL holds the contract at that facility.
Here is the part worth paying attention to. Philadelphia numbers are among the most expensive in the GTL system. Local calls in major metro areas like Philadelphia can run significantly higher per minute than calls to numbers in less expensive area codes, which is counterintuitive but true. GTL's rate structure does not always reward you for being nearby.
That is exactly where InmateAid comes in. InmateAid analyzes GTL's rate structure for Kintock specifically and identifies the phone number that triggers the lowest available rate at that facility. It may not be a Philadelphia area code that gets you there. The goal is the cheapest number in the GTL system for that location, and InmateAid finds it regardless of where that number is geographically based.
The process runs on two tracks simultaneously. Set up your GTL account at offenderconnect.com so calls can be received, and set up your InmateAid number so your person is dialing the lowest rate option available. Once both are active and the InmateAid number is on his approved call list, every call comes through at the best price GTL offers for Kintock.
If you want to confirm the savings before signing up, reach out to aid@inmateaid.com with the facility name and your current number and InmateAid will tell you exactly what the difference looks like per call.