At $17.00 for 15 minutes, the case for finding a cheaper solution is obvious. That works out to over $1.13 per minute, and for families trying to stay connected through a long sentence, those costs become a serious burden fast.
InmateAid's discount phone service does work with Securus in the majority of cases. That said, we will be straight with you: Securus is not 100% seamless across every facility the way some other carriers are. In states like Arizona and Texas, it works consistently well and we have a strong track record placing numbers. At other facilities, there have been situations where a number needed to be replaced once or twice before settling in. When that happens, we handle it and get a replacement number to you quickly.
The savings make it worth working through those occasional hiccups for most families. At $17.00 per 15-minute call versus the local rate InmateAid provides, the difference on a single call nearly covers the monthly service fee. For anyone calling regularly, the math is not close.
If you are comfortable with the possibility that a number may occasionally need to be replaced, the service will almost certainly save you significant money at Heart of America Correctional Facility. Reach out to InmateAid directly and we can look at what we have available for that specific facility before you commit.
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