How Do I Send My Inmate the New Discount Phone Number?

The fastest and most reliable way to get the new number to your inmate is through a letter. Once they have the number in writing, they can submit it to their counselor or case manager for approval through the facility's phone system.

InmateAid's letter service is the most straightforward way to do this. Log into your account, write a brief letter that clearly states the new local number, and send it. Letters to most facilities arrive within a few business days.

When writing the number down in the letter, make it easy to read and impossible to misread. Write it out in large, clear print and consider including instructions for what your inmate needs to do with it, such as submitting it on a telephone request form to their counselor for approval. The clearer the instructions, the faster the process moves on their end.

If you need assistance sending the letter, reach out to InmateAid directly and we will take care of it for you.